Jira Software Server + Dialpad Integration
Integrate Dialpad to Jira Software Server in one click, or tell Integrately AI how you want each message handled. Log communications, create tracking issues, update your project boards, and alert your engineering team automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Server- Issue is updated in Jira Software Server
- Issue is created(via JQL) in Jira Software Server
- Project is created in Jira Software Server
- Comment is added in Jira Software Server
- Issue type is created in Jira Software Server
- Issue priority is created in Jira Software Server
SMS is sent in Dialpad Instant- Call state is updated in Dialpad Instant
2.
- Update issue in Jira Software Server
- Create issue in Jira Software Server
- Search issue by field in Jira Software Server
- Add comment to issue in Jira Software Server
- Add watcher to issue in Jira Software Server
- Get comment by issue in Jira Software Server
- Search user in Jira Software Server
- Search user by email in Jira Software Server
- Send SMS in Dialpad
- Send SMS to channel in Dialpad
- Create contact in Dialpad
- Create call in Dialpad
Trusted by experts at...
Ready Workflows for Jira Software Server + Dialpad Integration
Capture messages, create tracking issues, update project boards, and alert your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Dialpad + Jira Software Server flow
Route communication logs to documentation, notify team channels, and log files. Pick a combination and activate it in one click.
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GitHub (3)
GitHub (3) +
Confluence (3)
Confluence (3) +
Slack (3)
Slack (3) +
Google Drive (3)
Google Drive (3) +
Zendesk (3)
Zendesk (3) +
Zoom (3)
Zoom (3) D
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Create a GitHub issue when an SMS is sent in Dialpad, and add a tracking comment in Jira Software Server
Dialpad messages instantly generate tracking issues in GitHub and update Jira Software Server so developers never miss a customer request.
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When a Jira Software Server issue is created, send a confirmation SMS in Dialpad and open a pull request in GitHub
New Jira Software Server issues trigger automated Dialpad SMS notifications and GitHub pull requests instantly.
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When a Jira Software Server issue is updated, send a channel SMS in Dialpad and add an issue comment in GitHub
Project updates in Jira Software Server instantly broadcast via Dialpad SMS and log comments in GitHub.
Supported triggers and actions for Jira Software Server and Dialpad
Mix and match to build the exact automation you need
Jira Software Server Triggers & Actions
Issue is created in Jira Software Server
Triggers the automation when a new issue is created
Try it → Issue is created(via JQL) in Jira Software Server
Triggers the automation when a new issue is created via JQL
Try it → Project is created in Jira Software Server
Triggers the automation when a new project is created
Try it → Issue type is created in Jira Software Server
Triggers the automation when a new issue type is added
Try it → Issue priority is created in Jira Software Server
Triggers the automation when priority is assignd to any issue
Try it → What can you automate with Dialpad + Jira Software Server?
Streamline your communication tracking and project management by automating repetitive manual handoffs between Dialpad and Jira Software Server.
🔄
Sync customer messages directly into project issues
Automatically create a new Jira Software Server issue whenever an SMS is sent or received in Dialpad, eliminating manual data entry between your communication and tracking tools.
📋
Capture every submitted message detail
Map complete Dialpad SMS contents and sender details straight into Jira Software Server issue fields instead of basic summaries, ensuring your developers see the full context.
📢
Notify your team instantly on new issue creation
Send automated Dialpad SMS alerts to channel whenever a new Jira Software Server issue is created, ensuring rapid engineering response times.
🔀
Route tasks based on message content
Evaluate incoming Dialpad SMS text and create high-priority issues in Jira Software Server for urgent requests while routing standard inquiries normally.
🔄
Keep project records continuously up to date
Automatically update existing Jira Software Server issues when call states or communication milestones change in Dialpad, maintaining accurate project statuses.
🔍
Search and update instead of creating duplicates
Search existing issues in Jira Software Server before logging new communication items from Dialpad, keeping your project boards clean and organized.
⏱️
Manage status changes and follow-ups
Trigger automated follow-up actions in Dialpad whenever project issues in Jira Software Server move through development stages or reach resolution.
🔗
Extend workflows to your favorite collaboration tools
Connect your Dialpad and Jira Software Server flow with Slack to broadcast project updates and coordinate team responses effortlessly.
And much more...
Who is Dialpad + Jira Software Server integration for?
Connecting Dialpad and Jira Software Server eliminates manual status reporting and keeps communication logs aligned with project tracking boards.
Project managers and analysts
Support and operations leads
Client success managers
High-volume customer support teams
Engineering team leads
Operations coordinators
📈
Project managers and analysts
You're reviewing sprint progress reports in Jira Software Server but communication updates in Dialpad remain scattered across personal logs, so the metrics you're reporting on are always incomplete — with this integration, every client interaction flows straight into your tracking boards and your data stays accurate.
⚡
Support and operations leads
You need to act fast on customer requests coming through Dialpad, but engineering issues in Jira Software Server are created too late, so resolution times start dragging — automating both apps means every urgent message immediately creates a tracked issue and your team responds instantly.
🤝
Client success managers
You answer to key stakeholders who want to see live progress on their requests, but tracking data lives in separate systems, so status updates require manual compiling — integrating these apps means your project boards reflect client communications in real time and stakeholders stay fully informed.
📊
High-volume customer support teams
The volume of inbound calls and SMS messages in Dialpad is too high for anyone to log manually into Jira Software Server, so important customer tickets get lost — with this integration, every communication channel automatically generates a tracked issue without manual copying.
⚙️
Engineering team leads
You own the development follow-up and depend on communication teams to hand over bug reports from Dialpad, but details get missed in transition — connecting these apps means every customer message turns into a structured Jira Software Server issue right away.
🗂️
Operations coordinators
You need a reliable history of customer communications tied to project milestones, but keeping Dialpad logs matched with Jira Software Server tasks leaves frustrating gaps — automating both apps means every task has an audit trail and your records remain spotless.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Server + Dialpad
Build and manage your Jira Software Server + Dialpad automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + Dialpad with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Select Automation
2
Connect Accounts
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Automation is ready
Connect Jira Software Server + Dialpad Now 
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Frequently Asked Questions
How do I connect Dialpad to Jira Software Server?
You can connect Dialpad to Jira Software Server in 1 click using ready workflows on Integrately, or ask Integrately AI to build the automation for you. It supports seamless connections with apps like Slack, Google Drive, and Zendesk.
Can I automatically create Jira Software Server issues when an SMS is sent in Dialpad?
Can I connect Dialpad, Jira Software Server, and Slack?
What is a good Zapier alternative for Dialpad and Jira Software Server?
How does Dialpad handle SMS triggers with Jira Software Server?
How do Jira Software Server issue updates sync with Dialpad?
Do I need coding skills to automate Dialpad and Jira Software Server?
Is the Dialpad and Jira Software Server integration free?
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