Dialpad
Microsoft Teams
Slack

Dialpad + Microsoft Teams + Slack integrations

Automate call logging, urgent alerts, follow-up reminders, status tracking, and team communication across Dialpad, Microsoft Teams, and Slack.

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Popular automation
Trigger
Call state is updated
in Dialpad
Instant
Actions
Send channel message
in Microsoft Teams
Send channel message
in Slack

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1500+
App Integrations
20 Million+
Ready Automations
42,000+
Customers Worldwide
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Ready Workflows Ready Workflows   for Dialpad + Microsoft Teams + Slack integration

Broadcast call updates, notify teams of missed calls, trigger AI call summaries, and sync important messages, all in just one click.

Trigger
D
Call state is updated in Dialpad
in Dialpad
Actions
M
Send channel message in Microsoft Teams
in Microsoft Teams
S
Send channel message in Slack
in Slack

Log completed Dialpad calls in Microsoft Teams channels and share them on Slack

Log completed customer calls from Dialpad to team channels in Microsoft Teams and Slack automatically.
Customer success teams need visibility when client calls finish. This workflow removes manual logging by posting completed call details directly into both Microsoft Teams and Slack channels. Account executives and engineers stay updated on customer status without checking logs by hand.
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Activate
Trigger
D
Call state is updated in Dialpad
in Dialpad
Actions
F
Continue if call state equals missed
in Filter
M
Send channel message in Microsoft Teams
in Microsoft Teams
S
Add reminder in Slack
in Slack
Trigger
D
Call state is updated in Dialpad
in Dialpad
Actions
C
Summarize call notes and extract customer action items
in ChatGPT
M
Send channel message in Microsoft Teams
in Microsoft Teams
S
Send direct message in Slack
in Slack
Trigger
D
Call state is updated in Dialpad
in Dialpad
Actions
F
Continue if escalation meeting is required
in Filter
M
Create online meeting in Microsoft Teams
in Microsoft Teams
S
Send channel message in Slack
in Slack
Trigger
D
SMS is sent in Dialpad
in Dialpad
Actions
C
Analyze SMS sentiment and determine urgency
in ChatGPT
M
Send chat message in Microsoft Teams
in Microsoft Teams
S
Add reminder in Slack
in Slack
Trigger
M
Chat message is received in Microsoft Teams
in Microsoft Teams
Actions
F
Continue if message contains urgent priority alert
in Filter
D
Send SMS in Dialpad
in Dialpad
S
Send channel message in Slack
in Slack
Trigger
M
Chat message is received in Microsoft Teams
in Microsoft Teams
Actions
C
Extract contact name, phone number, and organization
in ChatGPT
D
Create contact in Dialpad
in Dialpad
S
Send direct message in Slack
in Slack
Trigger
M
Message posted in channel in Microsoft Teams
in Microsoft Teams
Actions
F
Continue if channel message contains incident trigger
in Filter
D
Send SMS to channel in Dialpad
in Dialpad
S
Send channel message in Slack
in Slack
Trigger
M
Message posted in channel in Microsoft Teams
in Microsoft Teams
Actions
F
Continue if dispatch phone call is requested
in Filter
D
Create call in Dialpad
in Dialpad
S
Send private channel message in Slack
in Slack
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Got a different task in mind? Describe it
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More ways to automate your
Dialpad + Microsoft Teams + Slack workflow

Connect 1,500+ apps and get more done from your workflows.

Let AI score leads
ChatGPT or Claude can read what each lead submitted, score the enquiry, and send the result into the next step. Your sales team can focus on the strongest leads instead of reviewing every submission manually.
Send it to accounts
When a sale reaches the end of this automation, create the matching invoice in Xero or QuickBooks. Your finance team gets the information without waiting for someone to export or re-enter it.
Create CRM records
Send contact details and call notes straight into HubSpot or Salesforce as soon as an interaction finishes. Your customer database stays accurate without manual data entry.
Log spreadsheet rows
Add a clean, organized row into Google Sheets or Airtable every time a call or message is processed. You get an instant searchable archive for reporting and audits.
Send client emails
Trigger a personalized confirmation or follow-up email through Gmail or Outlook right after a call ends. Your clients receive timely updates without manual effort.
Create project tasks
Turn follow-up requests into actionable tasks inside Asana, Trello, or ClickUp automatically. Your team stays on top of their assignments without missing a beat.

How the data usually flows between Dialpad, Microsoft Teams and Slack

Information moves seamlessly between your phone calls, text messages, and team chat channels.

Dialpad
Dialpad
The moment a phone call finishes or a text message is sent, the workflow captures the activity instantly. Nobody has to check call logs or copy conversation details manually.
Capture
Microsoft Teams
Microsoft Teams
Call summaries, missed call alerts, or urgent notices go straight into your designated Microsoft Teams channels or chats so departments stay coordinated.
Process
Slack
Slack
Important notifications, reminders, or escalation messages are mirrored across Slack workspaces to keep cross-functional teams in sync.
Sync
Slack
Slack
Team members can act on urgent follow-ups, meeting bridges, or reminders right away. Nobody has to sort through communication logs before taking action.
Follow up
ai-icon
Fully Automated
Once set up, your data moves seamlessly
between Dialpad, Microsoft Teams and Slack.
Dialpad
Microsoft Teams
Slack
One continuous flow, Zero extra effort.
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Steps to connect Dialpad, Microsoft Teams and Slack

  1. Log in to Integrately
  2. Search and select Dialpad and Microsoft Teams
  3. Pick a ready 1-click automation or select the desired trigger-action pair
  4. Securely connect your Dialpad & Microsoft Teams accounts
  5. Add Slack in the next steps of your workflow
  6. Map the fields across all three apps
  7. Test it, then switch it on Done
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Supported triggers and actions

A trigger is what starts the automation. An action is what it does next. Mix any of these across the three apps.

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
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Send SMS in Dialpad
Sends a text message to particular recipients
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Send SMS to channel in Dialpad
Sends a text message to a channel
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Create contact in Dialpad
Adds a new contact to the database
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Create call in Dialpad
Initiates a call to the recipient
Try it →
Microsoft Teams
Microsoft Teams Triggers & Actions
Chat message is received in Microsoft Teams
Triggers the automation when a chat message is received
Try it →
Message posted in channel in Microsoft Teams
Triggers the automation when a message needs to be sent via SMS
Try it →
Channel is created in Microsoft Teams
Triggers the automation when a new channel is created
Try it →
New chat is created in Microsoft Teams
Triggers the automation when a new conversation is initiated
Try it →
Get chat message in Microsoft Teams
Get chat message
Try it →
Search user in Microsoft Teams
Searches for a user
Try it →
Send channel message in Microsoft Teams
Sends a message to a channel
Try it →
Send chat message in Microsoft Teams
Sends a chat message to a recipient or group
Try it →
Create channel in Microsoft Teams
Creates a new channel
Try it →
Search channel in Microsoft Teams
Searches for a channel
Try it →
Create online meeting in Microsoft Teams
Schedules a new online meeting
Try it →
Get user by ID in Microsoft Teams
Retrieves user information using their id
Try it →
Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
Try it →
Group message is received in Slack
Triggers the automation when a group message is received
Try it →
Direct message is received in Slack
Triggers the automation when a direct message is received
Try it →
Reaction is added in Slack
Triggers the automation when someone reacts to any message
Try it →
Channel is created in Slack
Triggers the automation when a new channel is created
Try it →
Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
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User is created in Slack
Triggers the automation when a new user is created
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File is created in Slack
Triggers the automation when a particular action in the workflow fails
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Search user in Slack
Searches for a user
Try it →
Get thread messages in Slack
Retrieves messages in a specific thread
Try it →
Send channel message in Slack
Sends a channel message
Try it →
Send direct message in Slack
Sends a private message to a recipient
Try it →
Send private channel message in Slack
Sends a private message to a channel
Try it →
Reply to channel message in Slack
Replies to a channel message
Try it →
Search message in Slack
Searches for a message
Try it →
Invite user to channel in Slack
Sends an invitation to a user to join a channel
Try it →
Search user by email in Slack
Retrieves user information based on their email address
Try it →
Update profile in Slack
Updates the user's profile
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Create channel in Slack
Creates a new channel
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Set channel topic in Slack
Sets the channel topic
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Get user by id in Slack
Retrieves user information using their id
Try it →
Set status in Slack
Sets the status
Try it →
Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
Try it →
Add reminder in Slack
Schedule and set reminder for a date and time
Try it →

Who this setup is for

Customer success teams
Customer success teams
IT support desks
IT support desks
Sales and development reps
Sales and development reps
Operations managers
Operations managers
📋 Customer success teams
You handle calls across multiple channels and struggle to keep colleagues updated on client status. This setup logs completed calls and shares updates across team chat tools automatically.
🎙️ IT support desks
Critical incidents require rapid escalation between phone operators, engineers, and chat rooms. This setup instantly pages technicians via SMS and opens meeting bridges when emergencies occur.
🔁 Sales and development reps
You miss important lead calls or struggle to log conversation notes while juggling multiple apps. This setup tracks missed calls, organizes notes with AI, and sets follow-up reminders.
🗂️ Operations managers
Your teams operate across both Microsoft Teams and Slack while managing customer phone traffic. This setup unifies your communication channels so no urgent alert is ever missed.
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Everything this automation handles for you

Everything this automation handles for you
No duplicate entries
Match contacts and records before creating new ones, so duplicate profiles do not clutter your workspace if workflows run multiple times.
Auto-retry failed steps
If a network glitch stops a message or call log from going through, the automation retries the step instead of leaving your workflow incomplete.
Smart filtering
Apply conditions to ensure only missed calls, urgent priority alerts, or specific tags trigger notifications across your team channels.
AI enrichment
Summarize call notes, extract customer details, and analyze message sentiment automatically as data moves between your apps.

Why choose Integrately to automate Dialpad + Microsoft Teams + Slack

Build and manage your Dialpad + Microsoft Teams + Slack automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + Microsoft Teams + Slack with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Prefer to connect just two apps? Explore each combination separately

Dialpad
Microsoft Teams
Dialpad + Microsoft Teams
Send call updates and text messages directly into Microsoft Teams channels.
Explore Integrations
Microsoft Teams
Slack
Microsoft Teams + Slack
Sync chat messages and notifications across both collaboration platforms.
Explore Integrations
Dialpad
Slack
Dialpad + Slack
Log phone calls and dispatch SMS alerts straight into your Slack channels.
Explore Integrations

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Questions people ask

Can Dialpad call updates automatically post messages in Microsoft Teams and Slack?
Frequently Asked Questions
Yes, Integrately has a ready workflow to log completed calls and updates from Dialpad to Microsoft Teams and Slack. When a call state is updated in Dialpad, Integrately can instantly send channel messages in both Microsoft Teams and Slack.
Can missed calls in Dialpad trigger Microsoft Teams alerts and Slack reminders?
Frequently Asked Questions
Can AI summarize Dialpad call notes and send them to Microsoft Teams and Slack?
Frequently Asked Questions
Can Microsoft Teams chat messages automatically send SMS alerts through Dialpad?
Frequently Asked Questions
Do I need coding skills to connect Dialpad, Microsoft Teams and Slack?
Frequently Asked Questions
Can I filter which Dialpad calls trigger notifications in Microsoft Teams and Slack?
Frequently Asked Questions
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