Dialpad + OpenAI Integration

Integrate Dialpad to OpenAI in one click, or tell Integrately AI how you want each message handled. Generate intelligent summaries, update your records, notify your team, and trigger follow-up actions automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
Arrow Right
2.
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad
  • OpenAI
    Generate with AI in OpenAI
  • OpenAI
    Generate image in OpenAI
  • OpenAI
    Generate response using web Search in OpenAI
  • OpenAI
    Create edits in OpenAI
  • OpenAI
    Check moderation in OpenAI

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Ready WorkflowsReady Workflows   for Dialpad + OpenAI Integration

Generate AI responses from messages, analyse call updates, notify your team, and update records, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Dialpad + OpenAI flow

Route AI-generated insights to your CRM, alert your team on messaging apps, and keep your calendar updated. Pick a combination and activate it in one click.

Dialpad
OpenAI
+
SalesforceSalesforce (6)
+
Google CalendarGoogle Calendar (5)
+
HubSpotHubSpot (5)
+
SlackSlack (5)
+
GmailGmail (5)
+
CalendlyCalendly (5)
D
O
S
Generate an AI response for every new Dialpad SMS in OpenAI, and create a contact in Salesforce
New Dialpad messages are processed by OpenAI and saved directly as Salesforce contacts without manual data entry.
D
O
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Update Salesforce tasks whenever a Dialpad call state changes and OpenAI analyses the notes
Call updates in Dialpad trigger AI analysis in OpenAI and automatically update follow-up tasks in Salesforce.
D
O
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Check message moderation in OpenAI for Dialpad SMS and update Salesforce lead records
Incoming SMS messages in Dialpad are checked for moderation via OpenAI before updating Salesforce leads.
D
O
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Use OpenAI web search on Dialpad call updates and create a Salesforce lead
Enrich Dialpad call data using OpenAI web search and automatically log a new lead in Salesforce.
D
O
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Use Claude to evaluate Dialpad SMS urgency, then create a priority Salesforce task
Incoming Dialpad messages are evaluated for urgency using AI, creating a high-priority task in Salesforce.
D
O
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When a Dialpad call finishes, generate AI meeting notes and log an activity in Salesforce
Completed Dialpad calls generate structured meeting notes via OpenAI and log an activity in Salesforce.

Supported triggers and actions for Dialpad and OpenAI

Mix and match to build the exact automation you need

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
Try it →
Send SMS in Dialpad
Sends a text message to particular recipients
Try it →
Send SMS to channel in Dialpad
Sends a text message to a channel
Try it →
Create contact in Dialpad
Adds a new contact to the database
Try it →
Create call in Dialpad
Initiates a call to the recipient
Try it →
OpenAI
OpenAI Triggers & Actions
No trigger is available
Generate with AI in OpenAI
Creates content based on particular criteria
Try it →
Generate image in OpenAI
Creates visual content using input data
Try it →
Generate response using web Search in OpenAI
Generates a response using real-time web search data based on the provided input.
Try it →
Create edits in OpenAI
Adds a new contact to the contact list
Try it →
Check moderation in OpenAI
Moderate content based on pre-defined criteria
Try it →

What can you automate with Dialpad + OpenAI?

Streamline communication workflows by combining real-time messaging events with powerful artificial intelligence models.

What you can automate?
🤖
Generate AI responses from inbound Dialpad SMS
Automatically process incoming customer text messages using OpenAI models and generate intelligent replies or summaries the moment an SMS is sent in Dialpad.
📝
Capture every submitted field from call interactions
Map available message parameters and call details into structured database rows instead of just basic text strings, making your records more useful for review.
🔔
Tell the right person as soon as it happens
Broadcast AI-analysed call summaries and message briefs to your team communication channels instantly so everyone stays aligned on customer needs.
🔀
Route records based on submitted message criteria
Trigger different downstream actions depending on keyword content, urgency levels, or sentiment analysis performed by OpenAI on your Dialpad interactions.
🔄
Keep your destination records updated dynamically
Reflect changes in call states and messaging threads across your connected CRM and productivity databases automatically as conversations progress.
🔍
Add or update records instead of creating duplicates
Search existing contacts and deals before writing new data so your workspace remains clean, organized, and free of redundant entries.
⏱️
Handle later call status changes seamlessly
Trigger follow-up actions and update database records when a call finishes, a ticket is resolved, or a follow-up task is marked completed.
🔌
Extend your workflow to team messaging apps
Combine Dialpad and OpenAI with Slack to notify team channels automatically whenever an important customer interaction is processed.
And much more...

Who is Dialpad + OpenAI integration for?

Teams managing high-volume communication channels and automated intelligence workflows benefit by eliminating manual data entry and gaining instant insights.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Sales operations teams
Sales operations teams
Operations managers
Operations managers
Compliance officers
Compliance officers
📈
Performance marketers
You're running campaigns across multiple channels but your tracking sheet only updates when someone manually exports messages, so the row counts you're optimising against are always a few hours behind — with this integration, every new SMS lands in your workspace instantly and your data stays current.
Customer support leads
You manage inbound inquiries across phone calls and messages but find out about urgent tickets too late, leaving customers waiting for resolution — connecting these apps means every call state update triggers instant AI analysis so your support team responds immediately.
📋
Account managers
You answer to clients who want to see conversation summaries and progress reports, but compiling notes by hand takes hours away from relationship building — automating both apps means every call generates structured meeting records automatically.
🔄
Sales operations teams
The volume of inbound leads from calls and text messages is too high for anyone to keep up with by hand, causing missed follow-ups and lost revenue opportunities — this integration means every interaction is processed and logged without manual effort.
🎯
Operations managers
You own the next step in the pipeline and depend on team members upstream to hand over customer details before you can begin work — integrating these apps means lead data flows straight into your CRM the moment an SMS arrives.
🛡️
Compliance officers
You need a reliable communication history and keep finding gaps in records due to manual logging mistakes — automating these workflows means every interaction and AI moderation check is logged accurately across your tools.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Dialpad + OpenAI

Build and manage your Dialpad + OpenAI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + OpenAI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Dialpad to OpenAI?
Frequently Asked Questions
You can connect Dialpad to OpenAI in 1-click using ready templates on Integrately, or by asking Integrately AI to build the automation. It links seamlessly with tools like Salesforce, Slack, and Gmail.
Can I automatically generate AI responses from Dialpad SMS messages?
Frequently Asked Questions
Can I connect Dialpad, OpenAI, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and OpenAI?
Frequently Asked Questions
How does Dialpad call state data get handled in OpenAI automations?
Frequently Asked Questions
Can OpenAI check moderation on incoming Dialpad messages?
Frequently Asked Questions
Do I need coding skills to automate Dialpad and OpenAI?
Frequently Asked Questions
Is the Dialpad and OpenAI integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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No worries — just send us a message and we’ll get back to you as soon as possible.

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