Dialpad + Reply Integration

Integrate Dialpad to Reply in one click, or tell Integrately AI how you want each contact handled. Capture outreach responses, create and update contacts, push prospects into campaigns, and sync communication history automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
  • Reply
    Contact is created in Reply
  • Reply
    Prospect replies to an email in Reply Instant
  • Reply
    Email is sent in Reply Instant
  • Reply
    Person opens email in Reply Instant
  • Reply
    Reply is marked with new inbox category in Reply Instant
  • Reply
    Prospect finished the sequence in Reply Instant
  • Reply
    Person opts out in Reply Instant
Arrow Right
2.
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad
  • Reply
    Create a person and push to campaign in Reply
  • Reply
    Create or Update Contact in Reply
  • Reply
    Search contact by email in Reply
  • Reply
    Search contact status in campaign in Reply
  • Reply
    Remove a contact from campaign in Reply
  • Reply
    Mark as finished in Reply
  • Reply
    Mark as replied in Reply

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Dialpad + Reply Integration

Capture leads, create contacts, sync communication history, push prospects into campaigns, and manage outreach, all in just one click.

Most popular automationmost-popular-automations
Reply + Dialpad Integration

Send Dialpad message for new Reply contact

Many businesses rely on marketing to bring in new customers and grow their sales. One key element of successful marketing is staying in touch with your prospective customers. However, manually sending out messages to each new contact can be time-consuming and ineffective. Fortunately, there is a better way.

By automatically sending a Dialpad message for every new Reply contact, you can stay connected with your prospects without spending hours crafting individual messages. This simple automation can help you build better relationships with your prospects and close more sales.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Dialpad + Reply flow

Send details to your CRM, alert your team on messaging apps, and keep spreadsheets updated after every interaction. Pick a combination and activate it in one click.

Dialpad
Reply
+
SalesforceSalesforce (8)
+
HubspotHubspot (8)
+
CalendlyCalendly (8)
+
SlackSlack (8)
+
Google SheetsGoogle Sheets (8)
+
GmailGmail (8)
R
S
D
Add every new Reply contact to Salesforce, and send a confirmation SMS in Dialpad
New Reply contacts sync directly into Salesforce while Dialpad sends an SMS notification, eliminating manual data entry.
R
S
D
Log every email reply in Reply as a task in Salesforce, and send an SMS via Dialpad
Email replies in Reply create actionable Salesforce tasks and trigger Dialpad SMS updates instantly.
D
R
S
When a Dialpad call state is updated, update the contact status in Reply and Salesforce
Call updates in Dialpad automatically adjust campaign statuses in Reply and update Salesforce records.
R
S
D
Create a Salesforce lead for every Reply contact, and log a call record in Dialpad
New Reply contacts become Salesforce leads while Dialpad records the initial communication activity.
R
S
D
If a Reply contact opts out, remove them from the campaign and update Salesforce
Opted-out contacts are immediately removed from Reply campaigns and marked inactive in Salesforce.
R
S
D
When a prospect finishes a sequence in Reply, update Salesforce and send a summary SMS in Dialpad
Completed sequences in Reply update Salesforce stages and trigger summary notifications in Dialpad.
R
S
D
Use Claude to summarise every Reply email reply, update Salesforce, and send a Dialpad SMS
AI analyses Reply email responses, updates Salesforce with key insights, and alerts reps via Dialpad.
R
S
D
S
Turn every new Reply contact into a Salesforce record, log a Dialpad call, and notify Slack
New contacts populate Salesforce and Dialpad call logs while announcing the lead in Slack.

Supported triggers and actions for Dialpad and Reply

Mix and match to build the exact automation you need

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
Try it →
Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
Try it →
Send SMS in Dialpad
Sends a text message to particular recipients
Try it →
Send SMS to channel in Dialpad
Sends a text message to a channel
Try it →
Create contact in Dialpad
Adds a new contact to the database
Try it →
Create call in Dialpad
Initiates a call to the recipient
Try it →
Reply
Reply Triggers & Actions
Contact is created in Reply
Triggers the automation when a new contact is created
Try it →
Instant
Prospect replies to an email in Reply
Triggers the automation when a prospect replies to an email
Try it →
Instant
Email is sent in Reply
Triggers the automation when an email is sent
Try it →
Instant
Person opens email in Reply
Triggers the automation when a person opens an email
Try it →
Instant
Reply is marked with new inbox category in Reply
Triggers the automation when a reply is marked with a new inbox category
Try it →
Instant
Prospect finished the sequence in Reply
Triggers the automation when prospect finishes the sequence
Try it →
Instant
Person opts out in Reply
Triggers the automation when a person opts out of marketing communications
Try it →
Create a person and push to campaign in Reply
Creates a new person and adds them to a campaign
Try it →
Create or Update Contact in Reply
Adds or update contact information
Try it →
Search contact by email in Reply
Finds and retrieves contact information using their email address
Try it →
Search contact status in campaign in Reply
Searches for a contact's status in a campaign
Try it →
Remove a contact from campaign in Reply
Removes a contact from a campaign
Try it →
Mark as finished in Reply
Mark a task or item as completed
Try it →
Mark as replied in Reply
Mark incoming messages as replied to save time and keep track of conversations
Try it →

What can you automate with Dialpad + Reply?

Streamline your communication workflows by connecting call events and outreach campaigns into unified, automated pipelines.

What you can automate?
📞
Sync outreach campaigns and telephony records
Automatically create contacts in Reply whenever calls occur in Dialpad, or trigger Dialpad SMS notifications when prospects reply to your email sequences.
📋
Capture every submitted contact detail
Map all available contact fields from Dialpad and Reply into your connected CRM or spreadsheet instead of just names and emails, ensuring no critical prospect data is ever lost.
🔔
Alert the right team member instantly
Trigger real-time notifications in your preferred messaging app or via SMS the moment a prospect replies, ensuring rapid response times for high-value leads.
🔀
Route prospects based on submitted fields
Evaluate prospect responses or campaign criteria dynamically, sending high-intent leads to priority sequences while routing standard inquiries to general queues.
🔄
Keep your destination systems updated
Automatically reflect call state updates and sequence completions across all connected databases, eliminating manual data maintenance and spreadsheet errors.
🔍
Prevent duplicate records automatically
Search existing databases before creating new entries, updating current contacts instead of cluttering your CRM with duplicate profiles.
📊
Handle later status changes seamlessly
Automatically adjust campaign statuses when prospects opt out, finish sequences, or complete scheduled calls, keeping your active pipeline pristine.
🔗
Extend your workflow to Slack
Push automated notifications and pipeline summaries directly into Slack channels the moment a prospect engages with your Dialpad or Reply campaign.
And much more...

Who is Dialpad + Reply integration for?

Sales and support teams use this integration to keep outreach campaigns, communication channels, and customer records perfectly synchronised without manual data entry.

Sales analysts
Sales analysts
Sales reps
Sales reps
Client success managers
Client success managers
High-volume outreach teams
High-volume outreach teams
Operations coordinators
Operations coordinators
Quality assurance leads
Quality assurance leads
📈
Sales analysts
You're running outreach campaigns across multiple platforms but your reporting sheets only update when someone manually exports records, so the metrics you're optimising against are always a few hours behind — this integration means every new lead lands in your tools instantly and your data stays current.
Sales reps
You need to act the moment a prospect responds in Dialpad or Reply, but delayed notifications leave you chasing cold leads hours later — connecting these apps means every prospect reply triggers instant alerts so you can close deals faster.
🤝
Client success managers
You answer to stakeholders who want immediate visibility into prospect communication and pipeline health, but manual status tracking creates frustrating blind spots — automating both apps means your records update in real time and stakeholders see accurate progress.
🚀
High-volume outreach teams
The volume of calls and email replies is too high for anyone to keep up by hand, leading to missed follow-ups and abandoned prospects — this integration means every interaction is logged automatically across your entire communication stack.
📋
Operations coordinators
You own the next step in the pipeline and depend on sales reps to hand over contact details correctly, but missing fields stall your workflows — automating both apps means every submission populates your database with zero manual effort.
🔍
Quality assurance leads
You need a reliable communication history to review team performance, but manual logging leaves glaring gaps in your call and email records — connecting these apps means every single touchpoint is permanently recorded without omissions.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Dialpad + Reply

Build and manage your Dialpad + Reply automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + Reply with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Dialpad to Reply?
Frequently Asked Questions
You can connect Dialpad to Reply in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Salesforce, Hubspot, Calendly, Slack, Google Sheets, and Gmail.
Can I automatically create Reply contacts when an SMS is sent in Dialpad?
Frequently Asked Questions
Can I connect Dialpad, Reply, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and Reply?
Frequently Asked Questions
How does Dialpad handle call state updates in automation?
Frequently Asked Questions
Can Reply campaign statuses be updated when Dialpad calls happen?
Frequently Asked Questions
Do I need coding skills to automate Dialpad and Reply?
Frequently Asked Questions
Is the Dialpad and Reply integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Dialpad or Reply With 1500+ Other Apps

Dialpad
Popular Dialpad Integrations
Connect Dialpad with CRM, customer support, and telephony tools to manage voice communications across your stack.
See All
Dialpad Integrations arrow right
No popular apps found
Reply
Popular Reply Integrations
Sync Reply with email marketing, sales intelligence, and productivity apps to supercharge your outbound campaigns.
See All
Reply Integrations arrow right
No popular apps found