Dialpad + RingCentral Integration

Integrate Dialpad to RingCentral in one click, or tell Integrately AI how you want each contact handled. Create contacts, send SMS notifications, update call states, and log details automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
  • RingCentral
    Call is recorded in RingCentral
  • RingCentral
    SMS is received in RingCentral Instant
  • RingCentral
    Call is missed in RingCentral Instant
  • RingCentral
    Call is received in RingCentral Instant
  • RingCentral
    Voicemail received in RingCentral Instant
Arrow Right
2.
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad
  • RingCentral
    Create contact in RingCentral
  • RingCentral
    Send SMS in RingCentral
  • RingCentral
    Generate Ringout Call in RingCentral
  • RingCentral
    Search User in RingCentral

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Ready Workflows Ready Workflows for Dialpad + RingCentral Integration

Capture call contacts, send SMS messages, sync call states, and update records, all in just one click.

Most popular automationmost-popular-automations
Dialpad + RingCentral Integration

Send message from RingCentral for new message received in Dialpad

There are many reasons why you would want to send an message in RingCentral when a text message is received in Dialpad.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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RingCentral + Dialpad Integration

Send message from Dialpad for new message received in RingCentral

There are many reasons why you would want to send an message in Dialpad when a text message is received in RingCentral.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Dialpad + RingCentral flow

Route leads to your CRM, alert teams in messaging apps, and log details in sheets or finance tools. Pick a combination and activate it in one click.

Dialpad
RingCentral
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
R
S
D
Create a Salesforce contact from every call received in RingCentral, and send an SMS in Dialpad
New RingCentral calls appear in Salesforce as contacts while Dialpad sends an SMS notification instantly.
R
D
S
Create a contact in Dialpad when an SMS is received in RingCentral, and update the lead in Salesforce
RingCentral incoming texts update your Salesforce records and create Dialpad contacts automatically.
R
S
D
When a call is missed in RingCentral, create a task in Salesforce and send an SMS to channel in Dialpad
Missed RingCentral calls generate Salesforce tasks and alert your Dialpad team channel immediately.
R
C
S
D
Use Claude to analyse whether new RingCentral voicemail recordings match priority criteria, create a Salesforce lead, and send an SMS in Dialpad
Claude evaluates RingCentral voicemails, creates priority Salesforce leads, and triggers Dialpad texts.

Supported triggers and actions for Dialpad and RingCentral

Mix and match to build the exact automation you need

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
Try it →
Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
Try it →
Send SMS in Dialpad
Sends a text message to particular recipients
Try it →
Send SMS to channel in Dialpad
Sends a text message to a channel
Try it →
Create contact in Dialpad
Adds a new contact to the database
Try it →
Create call in Dialpad
Initiates a call to the recipient
Try it →
RingCentral
RingCentral Triggers & Actions
Call is recorded in RingCentral
Triggers the automation when a call is recorded
Try it →
Instant
SMS is received in RingCentral
Triggers the automation when a new text message is received
Try it →
Instant
Call is missed in RingCentral
Triggers the automation when a call is missed
Try it →
Instant
Call is received in RingCentral
Triggers the automation when a call is received
Try it →
Instant
Voicemail received in RingCentral
Triggers the automation when a voicemail is received
Try it →
Create contact in RingCentral
Adds a new contact to the RingCentral app
Try it →
Send SMS in RingCentral
Sends a text message to particular recipients
Try it →
Generate Ringout Call in RingCentral
Initiates a phone call and connect two parties for a ringout conversation
Try it →
Search User in RingCentral
Searches for a user
Try it →

What can you automate with Dialpad + RingCentral?

Streamline your communication workflows by syncing calls, contacts, and messages between Dialpad and RingCentral automatically.

What you can automate?
📞
Sync every inbound call and contact
Capture call records and incoming messages across Dialpad and RingCentral instantly without manual data entry.
📝
Capture every submitted contact detail
Map available phone numbers, names, and custom fields into separate database columns instead of basic entries.
🔔
Notify the right team member instantly
Send automated SMS alerts and channel messages the moment a call is received or missed.
🔀
Route communications based on submitted fields
Direct callers and messages to specific teams or records depending on call priority or content.
🔄
Keep destination records fully updated
Ensure call states and contact information reflect real-time changes across your communication stack.
👤
Create or update records without duplicates
Match existing entries automatically to prevent duplicate contacts and cluttered databases.
📊
Handle later status changes and recordings
Process call recordings, voicemails, and completed call states as work progresses.
🔌
Extend your workflow to external apps
Connect your core communication pair with CRM, messaging, and spreadsheet tools for complete visibility.
And much more...

Who is Dialpad + RingCentral integration for?

Teams managing customer calls, messages, and communication channels need seamless coordination to ensure leads are contacted and records stay updated across platforms.

Performance marketers
Performance marketers
Support team leads
Support team leads
Account executives
Account executives
High-volume call centers
High-volume call centers
Operations specialists
Operations specialists
Compliance officers
Compliance officers
📈
Performance marketers
You're reviewing communication metrics across multiple campaigns, but your tracking spreadsheets only update when someone manually exports call logs, so the row counts you're optimising against are always a few hours behind — with this integration, every new call record lands in your sheet instantly and your data stays current.
Support team leads
You manage incoming client inquiries and urgent tickets, but missed calls sit unnoticed until customers complain, so response times slip past acceptable thresholds — this integration means every missed call immediately creates a tracked ticket and alerts your team.
🤝
Account executives
You coordinate client onboarding and check-ins, but conversation notes remain trapped in separate phone apps, so your clients have to repeat themselves on every call — automating both apps means every interaction log follows the client automatically.
📞
High-volume call centers
You process hundreds of daily client phone interactions, but agents spend valuable time manually copying contact details into CRMs, so administrative backlog slows down operations — connecting these apps means every contact and call state syncs automatically.
⚙️
Operations specialists
You depend on upstream communication data to trigger follow-up tasks, but manual handovers introduce frustrating delays, so internal handoffs stall workflows — this integration means every call state update instantly drives the next operational step.
📋
Compliance officers
You need a reliable, uncompromised history of all customer interactions, but manual record-keeping leaves audit gaps, so reporting periods turn into stressful scrambles — automating both apps means every call and message is accurately logged.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Dialpad + RingCentral

Build and manage your Dialpad + RingCentral automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + RingCentral with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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in $19.99

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Frequently Asked Questions

How do I connect Dialpad to RingCentral?
Frequently Asked Questions
You can connect Dialpad to RingCentral in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation and map the fields.
Can I automatically sync calls and contacts between Dialpad and RingCentral?
Frequently Asked Questions
Can I connect Dialpad, RingCentral, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and RingCentral?
Frequently Asked Questions
How are Dialpad call states handled in automations?
Frequently Asked Questions
Can RingCentral call recordings trigger automated workflows?
Frequently Asked Questions
Do I need coding skills to automate Dialpad and RingCentral?
Frequently Asked Questions
Is the Dialpad and RingCentral integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Dialpad or RingCentral With 1500+ Other Apps

Dialpad
Popular Dialpad Integrations
Connect Dialpad to CRMs, email tools, and messaging platforms to manage and follow up on your voice interactions.
See All
Dialpad Integrations arrow right
No popular apps found
RingCentral
Popular RingCentral Integrations
Sync RingCentral with project management, reporting, and customer support tools to keep communication data working across your stack.