Dialpad + Rocket.Chat Integration

Integrate Dialpad to Rocket.Chat in one click, or tell Integrately AI how you want each call handled. Log call states, alert your team in channels, update contacts, and trigger follow-ups automatically.

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1.
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
  • Rocket.Chat
    Message is posted anywhere in Rocket.Chat Instant
  • Rocket.Chat
    Message is posted to channel in Rocket.Chat Instant
  • Rocket.Chat
    Message is posted to private group in Rocket.Chat Instant
  • Rocket.Chat
    Channel is created in Rocket.Chat
  • Rocket.Chat
    Private group is created in Rocket.Chat
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2.
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad
  • Rocket.Chat
    Send channel message in Rocket.Chat
  • Rocket.Chat
    Send direct message in Rocket.Chat
  • Rocket.Chat
    Send private group message in Rocket.Chat
  • Rocket.Chat
    Create channel in Rocket.Chat
  • Rocket.Chat
    Search Channel in Rocket.Chat
  • Rocket.Chat
    Create private group in Rocket.Chat

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Ready Workflows Ready Workflows for Dialpad + Rocket.Chat Integration

Notify your team about new calls, send messages to channels, update contacts, and alert channels, all in just one click.

Most popular automationmost-popular-automations
Rocket.Chat + Dialpad Integration

Send message from Dialpad for new message received in Rocket.Chat

There are many reasons why you would want to send an message in Dialpad when a text message is received in Rocket.Chat.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Dialpad + Rocket.Chat flow

Sync your communication data with CRMs, calendars, support trackers, and collaboration tools to keep every team aligned. Pick a combination and activate it in one click.

Dialpad
Rocket.Chat
+
SalesforceSalesforce (4)
+
HubSpotHubSpot (3)
+
Google CalendarGoogle Calendar (3)
+
CalendlyCalendly (3)
+
Jira Software CloudJira Software Cloud (3)
+
ZoomZoom (3)
D
S
R
Create a Salesforce contact when an SMS is sent in Dialpad, and post a channel message in Rocket.Chat.
Every Dialpad SMS creates a Salesforce contact instantly and notifies your Rocket.Chat channel, eliminating manual data entry.
S
D
R
When a Salesforce lead is updated, send an SMS in Dialpad and notify your team in Rocket.Chat.
Keep communication flowing when leads change status by triggering Dialpad messages and Rocket.Chat alerts.
D
S
R
If a call state is updated in Dialpad, log the activity in Salesforce and alert your channel in Rocket.Chat.
Ensure every call update is recorded in Salesforce and broadcasted to your Rocket.Chat channel automatically.
S
D
R
Use Claude to summarise Salesforce lead notes, create a contact in Dialpad, and post a brief in Rocket.Chat.
Generate AI summaries of lead notes before creating Dialpad contacts and alerting Rocket.Chat channels.

Supported triggers and actions for Dialpad and Rocket.Chat

Mix and match to build the exact automation you need

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
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Send SMS in Dialpad
Sends a text message to particular recipients
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Send SMS to channel in Dialpad
Sends a text message to a channel
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Create contact in Dialpad
Adds a new contact to the database
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Create call in Dialpad
Initiates a call to the recipient
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Rocket.Chat
Rocket.Chat Triggers & Actions
Instant
Message is posted anywhere in Rocket.Chat
Triggers the automation when a new message is posted anywhere
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Instant
Message is posted to channel in Rocket.Chat
Triggers the automation when a new message is posted to a channel
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Instant
Message is posted to private group in Rocket.Chat
Triggers the automation when a new message is posted to a private group
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Channel is created in Rocket.Chat
Triggers the automation when a new channel is created
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Private group is created in Rocket.Chat
Triggers the automation when a private group is created
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Send channel message in Rocket.Chat
Sends a message to a channel
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Send direct message in Rocket.Chat
Sends a private message to a recipient
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Send private group message in Rocket.Chat
Sends a private message to a selected group of users
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Create channel in Rocket.Chat
Creates a new channel
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Search Channel in Rocket.Chat
Searches for a channel
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Create private group in Rocket.Chat
Creates a new private group
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What can you automate with Dialpad + Rocket.Chat?

Connect your calls, messages, and team channels to eliminate manual updates and streamline collaboration.

What you can automate?
💬
Broadcast call updates to team channels
Send an automated Rocket.Chat channel message every time a call state is updated in Dialpad, keeping your entire department informed without manual typing.
📝
Capture every submitted text message
Extract complete SMS content from Dialpad conversations and push them directly into Rocket.Chat discussions or connected CRM records.
🔔
Alert the right person instantly
Notify specific team members in Rocket.Chat the moment an important SMS arrives or a customer call concludes in Dialpad.
🔀
Route communications based on call triggers
Send specific messages to different Rocket.Chat channels depending on the call state or SMS content received in Dialpad.
🔄
Keep contact records synchronized
Automatically update customer contact details across your workspace whenever new information is logged in Dialpad or Rocket.Chat.
📁
Create contacts without duplicates
Check existing database records before creating new contacts from Dialpad calls or Rocket.Chat messages to maintain clean lists.
📊
Handle later status changes automatically
Trigger follow-up actions and channel notifications when call statuses move from active to completed or missed.
🔗
Extend your workflow to external apps
Connect your core Dialpad and Rocket.Chat automation to Salesforce, HubSpot, or Jira Software Cloud for end-to-end process management.
And much more...

Who is Dialpad + Rocket.Chat integration for?

Operations, sales, and support teams eliminate manual data entry and communication delays by connecting call metrics directly to team messaging channels.

Sales managers
Sales managers
Support leads
Support leads
Client success teams
Client success teams
High-volume operations
High-volume operations
Account executives
Account executives
Compliance officers
Compliance officers
📈
Sales managers
You review call logs and pipeline updates every morning, but your reports lag behind because reps forget to log calls manually — this integration means every call state update pushes straight to your team chat, keeping performance tracking completely accurate.
⚡
Support leads
You need to act fast when customer issues arise on phone lines, yet critical call alerts sit trapped inside communication tools without team visibility — with this integration, every urgent call status change notifies your support channel instantly.
🤝
Client success teams
You answer to stakeholders who demand immediate visibility into client interactions, but communication logs remain scattered across platforms — automating both apps means every conversation record updates your shared channels without delay.
🔄
High-volume operations
The volume of daily phone calls and text messages is too high for anyone to keep up by hand, leading to missed follow-ups and unnotified team members — connecting these apps means every interaction triggers automated alerts effortlessly.
👤
Account executives
You own the next step after a call and depend on colleagues to hand over prospect details before you can follow up — this integration means every new contact and call update reaches your workspace the moment it happens.
📋
Compliance officers
You need a reliable history of all digital communications and keep finding audit gaps caused by manual record-keeping errors — with this integration, every message and call state is logged across your systems with zero omissions.
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Why choose Integrately to automate Dialpad + Rocket.Chat

Build and manage your Dialpad + Rocket.Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + Rocket.Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Dialpad to Rocket.Chat?
Frequently Asked Questions
You can connect Dialpad to Rocket.Chat in 1 click using ready automation templates or ask Integrately AI to build the integration. You can also connect Salesforce, HubSpot, Google Calendar, and 1,500+ other apps.
Can I automatically send Rocket.Chat channel messages when Dialpad calls update?
Frequently Asked Questions
Can I connect Dialpad, Rocket.Chat, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and Rocket.Chat?
Frequently Asked Questions
How are Dialpad SMS messages handled in Rocket.Chat?
Frequently Asked Questions
Can I sync Dialpad contacts with Rocket.Chat groups?
Frequently Asked Questions
Do I need coding skills to automate Dialpad and Rocket.Chat?
Frequently Asked Questions
Is the Dialpad and Rocket.Chat integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Dialpad or Rocket.Chat With 1500+ Other Apps

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