Dialpad + Vapi Integration
Integrate Dialpad to Vapi in one click, or tell Integrately AI how you want each call handled. Initiate outbound calls, trigger chats, update your contact records, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
SMS is sent in Dialpad Instant- Call state is updated in Dialpad Instant
2.
- Send SMS in Dialpad
- Send SMS to channel in Dialpad
- Create contact in Dialpad
- Create call in Dialpad
Create outbound phone call in Vapi- Create chat in Vapi
- Create squad in Vapi
Trusted by experts at...
Ready Workflows for Dialpad + Vapi Integration
Initiate outbound calls, trigger chats, manage contact records, and alert your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Dialpad + Vapi flow
Sync your communication workflows with CRMs, scheduling tools, and support platforms to streamline outreach. Pick a combination and activate it in one click.
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Hubspot (5)
Hubspot (5) +
Calendly (4)
Calendly (4) +
Slack (4)
Slack (4) +
Salesforce (4)
Salesforce (4) +
Gmail (4)
Gmail (4) +
Zendesk (4)
Zendesk (4) D
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When a call state is updated in Dialpad, create a contact in HubSpot, and create an outbound phone call in Vapi.
Call updates in Dialpad immediately generate new HubSpot contacts and trigger Vapi outbound calls without manual intervention.
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When an SMS is sent in Dialpad, create a task in HubSpot, and create a chat in Vapi.
Dialpad text messages instantly open follow-up tasks in HubSpot and trigger chats in Vapi for seamless client engagement.
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If a Dialpad call state updates to completed, update the contact in HubSpot and create a squad in Vapi.
Completed calls in Dialpad automatically update HubSpot records and deploy specialized agent squads in Vapi.
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Use Claude to summarise every Dialpad SMS, create a deal in HubSpot, and create an outbound phone call in Vapi.
Claude turns Dialpad text messages into structured HubSpot deals and initiates targeted outbound calls in Vapi.
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When a call state is updated in Dialpad, create a support ticket in HubSpot, create a chat in Vapi, and notify Slack.
Call updates create support tickets in HubSpot, trigger Vapi chats, and alert your support team instantly on Slack.
Supported triggers and actions for Dialpad and Vapi
Mix and match to build the exact automation you need
Dialpad Triggers & Actions
What can you automate with Dialpad + Vapi?
Streamline your voice AI and communication workflows with powerful, ready-to-run automations.
📞
Trigger outbound phone calls from call state updates
Initiate an outbound phone call in Vapi the moment a call state updates in Dialpad. Eliminate manual dialing delays and ensure instant prospect engagement.
💬
Capture every submitted text message and SMS
Process SMS messages sent in Dialpad into conversational chats and tasks across your connected business tools. Ensure no customer message goes unnoticed.
🔔
Alert your team the moment interactions happen
Send instant channel notifications to your team in Slack or email whenever Dialpad call states change or new messages arrive.
🔀
Route communications based on call outcomes
Execute different actions depending on the specific call state or message content submitted in Dialpad. Direct leads and support requests to the right workflows automatically.
🔄
Keep your destination records continuously updated
Synchronise your CRM, support helpdesks, and spreadsheets with real-time updates from Dialpad and Vapi. Maintain accurate contact data without manual data entry.
➕
Create or update records without generating duplicates
Search existing databases before adding new contacts or tasks from Dialpad events. Keep your database clean and organized automatically.
⏱️
Manage later status changes and follow-ups
Handle completed calls, closed tickets, and follow-up schedules seamlessly as your communication workflows progress through different stages.
🔗
Extend your workflow to popular third-party apps
Connect Dialpad and Vapi with HubSpot, Slack, Salesforce, and other leading tools to build multi-step operational pipelines.
And much more...
Who is Dialpad + Vapi integration for?
Communication and voice AI workflows empower teams to eliminate manual data entry, accelerate outreach, and maintain synchronised records across platforms.
Performance marketers
Sales managers
Account managers
Customer support teams
Sales representatives
Operations teams
📈
Performance marketers
You're running call campaigns across multiple channels but your tracking records only update when someone manually logs call outcomes, so the metrics you're optimising against are always a few hours behind — with this integration, every call state update triggers Vapi instantly and your data stays current.
⚡
Sales managers
You need to act fast on inbound call updates and text messages, but finding out too late means hot prospects drift away to competitors — automating both apps means every Dialpad event initiates outbound Vapi calls instantly and your pipeline moves without delay.
📋
Account managers
You answer to clients who want to see immediate progress reports on voice outreach, but manual logging creates frustrating reporting delays — connecting these apps means every interaction is recorded across your systems automatically and client reviews are always up to date.
📞
Customer support teams
The volume of daily calls and SMS messages is too high for anyone to keep up by hand, leading to missed follow-ups and unlogged tickets — this integration means every call state change triggers automated agent workflows and your support queue stays completely organised.
🎯
Sales representatives
You own the next step in the sales pipeline and depend on team members to hand over call details before you can dial, slowing down your outreach — automating both apps means every Dialpad SMS or call update flows straight into your CRM and voice queue instantly.
🔍
Operations teams
You need a reliable history of all digital communications and keep finding gaps in your call logs due to manual oversight — with this integration, every call state and message is captured across your tech stack with zero missing records.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Dialpad + Vapi
Build and manage your Dialpad + Vapi automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Dialpad + Vapi with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Dialpad + Vapi Now 
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Frequently Asked Questions
How do I connect Dialpad to Vapi?
You can connect Dialpad to Vapi in 1-click using ready-made automation templates on Integrately, or ask Integrately AI to build the workflow for you. Once connected, your Dialpad call updates and SMS events will automatically trigger actions in Vapi along with popular apps like HubSpot, Slack, and Salesforce.
Can I automatically trigger outbound calls in Vapi when a Dialpad call state updates?
Can I connect Dialpad, Vapi, and Slack?
What is a good Zapier alternative for Dialpad and Vapi?
How does Dialpad handle call state updates and SMS events in automation?
Can Vapi receive automated triggers from Dialpad events?
Do I need coding skills to automate Dialpad and Vapi?
Is the Dialpad and Vapi integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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