Dialpad + WhatsApp Integration

Integrate Dialpad to WhatsApp in one click, or tell Integrately AI how you want each message handled. Send WhatsApp messages, manage call states, create contacts, and alert your team instantly.

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1.
  • Dialpad
    SMS is sent in Dialpad Instant
  • Dialpad
    Call state is updated in Dialpad Instant
  • WhatsApp
    Message is received in WhatsApp Instant
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2.
  • Dialpad
    Send SMS in Dialpad
  • Dialpad
    Send SMS to channel in Dialpad
  • Dialpad
    Create contact in Dialpad
  • Dialpad
    Create call in Dialpad
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Dialpad + WhatsApp Integration

Send WhatsApp messages, update call states, create contacts, route replies, and streamline your communications, all in just one click.

Most popular automationmost-popular-automations
Dialpad + WhatsApp Integration

Send message from WhatsApp for new message received in Dialpad

There are many reasons why you would want to send an message in WhatsApp when a text message is received in Dialpad.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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WhatsApp + Dialpad Integration

Send message from Dialpad for new message received in WhatsApp

There are many reasons why you would want to send an message in Dialpad when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Dialpad + WhatsApp flow

Sync your customer communications with CRMs, calendars, and team chat channels to keep everyone aligned. Pick a combination and activate it in one click.

Dialpad
WhatsApp
+
HubSpotHubSpot (4)
+
CalendlyCalendly (3)
+
Google WorkspaceGoogle Workspace (3)
+
SalesforceSalesforce (3)
+
SlackSlack (3)
+
GmailGmail (3)
W
D
H
When a message is received in WhatsApp, send an SMS in Dialpad and create a contact in HubSpot.
Incoming WhatsApp messages trigger an SMS in Dialpad and create a new contact in HubSpot automatically, keeping your CRM updated without manual data entry.
D
W
H
When call state is updated in Dialpad, send a WhatsApp template message and update the contact in HubSpot.
Updated call states in Dialpad trigger a WhatsApp template message and update your HubSpot records instantly.
D
W
H
If an SMS is sent in Dialpad, send a WhatsApp message and create a deal in HubSpot.
Every outbound SMS in Dialpad triggers a WhatsApp message and logs a new deal in HubSpot for seamless tracking.
W
D
H
Use Claude to evaluate WhatsApp messages, send a Dialpad SMS, and create a HubSpot task.
Claude analyses incoming WhatsApp messages, triggers a Dialpad SMS, and opens a follow-up task in HubSpot.

Supported triggers and actions for Dialpad and WhatsApp

Mix and match to build the exact automation you need

Dialpad
Dialpad Triggers & Actions
Instant
SMS is sent in Dialpad
Triggers the automation when a text message is sent
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Instant
Call state is updated in Dialpad
Triggers the automation when call details are modified
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Send SMS in Dialpad
Sends a text message to particular recipients
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Send SMS to channel in Dialpad
Sends a text message to a channel
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Create contact in Dialpad
Adds a new contact to the database
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Create call in Dialpad
Initiates a call to the recipient
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WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
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Send message (using template) in WhatsApp
Sends a message using a template
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Send message in WhatsApp
Delivers a message to a designated recipient
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What can you automate with Dialpad + WhatsApp?

Streamline your communication channels by automating messages, call tracking, and contact management across platforms.

What you can automate?
⚡
Sync customer messages across platforms
Automatically send a WhatsApp message whenever an SMS is sent in Dialpad, keeping your communication channels perfectly synchronised without manual intervention.
📝
Capture every submitted conversation field
Map all incoming message details, sender information, and timestamps into your CRM or spreadsheet columns instead of handling data manually.
🔔
Alert your team instantly on new messages
Notify team channels the moment a customer reaches out via messaging apps, ensuring rapid response times and zero missed inquiries.
🔀
Route communications based on message content
Trigger different automated responses or task creation paths depending on specific keywords or tags submitted in customer messages.
🔄
Keep your destination records updated
Automatically update existing contact cards and deal stages whenever call states or conversation statuses change in your communication tools.
🛡️
Prevent duplicate contacts in your system
Search for existing records before creating new entries, ensuring your database remains clean and free of duplicate profiles.
📞
Handle call state changes automatically
Trigger template messages and update internal tracking records whenever phone call statuses are updated in your telephony software.
🔗
Extend your workflow to team chat apps
Connect your core communication pair directly with Slack to broadcast real-time customer updates and keep stakeholders informed.
And much more...

Who is Dialpad + WhatsApp integration for?

Customer support teams, sales reps, and operations managers streamline communication workflows, ensuring every message, call state, and customer interaction is tracked instantly across platforms.

Sales managers
Sales managers
Support agents
Support agents
Account executives
Account executives
Operations coordinators
Operations coordinators
Customer success leads
Customer success leads
Quality assurance leads
Quality assurance leads
📈
Sales managers
You're reviewing lead pipelines but your communication logs only update when someone manually exports conversations, so the activity metrics you're optimising against are always outdated — with this integration, every new message lands in your CRM instantly and your data stays current.
🎧
Support agents
You handle customer inquiries across multiple platforms but finding past conversation history takes minutes, so your average response times suffer — connecting these apps means every inbound message triggers immediate alerts and customer records update automatically.
👥
Account executives
You answer to clients who want immediate progress updates on their requests, but tracking phone calls and text logs manually leads to missed details — this integration means every call state update syncs directly to your workspace without extra effort.
📊
Operations coordinators
The volume of inbound messages and outgoing calls is too high for anyone to keep up by hand, so important follow-ups get lost in the shuffle — automating both apps means every interaction is logged and routed without manual intervention.
📞
Customer success leads
You own the next step in client onboarding and depend on upstream team members to hand over conversation details, but delays leave clients waiting — with this integration, communication handoffs happen seamlessly across channels.
📋
Quality assurance leads
You need a reliable communication history for compliance and training reviews, but you keep finding gaps in your interaction logs — automating both apps means every message and call record is captured accurately every single time.
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Why choose Integrately to automate Dialpad + WhatsApp

Build and manage your Dialpad + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Dialpad + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Frequently Asked Questions

How do I connect Dialpad to WhatsApp?
Frequently Asked Questions
You can connect Dialpad to WhatsApp instantly using 1-click integrations on Integrately. Choose from ready templates or ask Integrately AI to build the workflow and map the fields for you.
Can I automatically send a WhatsApp message when an SMS is sent in Dialpad?
Frequently Asked Questions
Can I connect Dialpad, WhatsApp, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Dialpad and WhatsApp?
Frequently Asked Questions
How does Dialpad handle outbound SMS triggers in automations?
Frequently Asked Questions
How does WhatsApp process incoming messages in integrations?
Frequently Asked Questions
Do I need coding skills to automate Dialpad and WhatsApp?
Frequently Asked Questions
Is the Dialpad and WhatsApp integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Dialpad or WhatsApp With 1500+ Other Apps

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