Discord + Groove Integration

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Message is posted to thread in Discord
Message is posted to channel in Discord
User is added in Discord
Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Send message to channel in Discord
Add role in Discord
Search user in Discord
Remove user role in Discord
Rename channel in Discord
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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Ready Workflows for Discord + Groove Integration

Sorry, we don’t have a ready workflow for this combination yet.

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Supported triggers and actions for Discord and Groove

Mix and match to build the exact automation you need

Discord Triggers & Actions

Message is posted to thread in Discord

Triggers the automation when a message is posted to a thread

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Message is posted to channel in Discord

Triggers the automation when a message is posted to a channel

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User is added in Discord

Triggers the automation when a new user is added

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Groove Triggers & Actions

Agent is created in Groove

Triggers the automation when a new agent is created

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Instant

Agent has replied in Groove

Triggers the automation when an agent replies

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Instant

Agent is invited in Groove

Triggers the automation when any agent is invited

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Instant

Agent is archived in Groove

Triggers the automation when an agent is archived

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Instant

Ticket is closed in Groove

Triggers the automation when a ticket is closed

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Instant

Ticket is started in Groove

Triggers the automation when a ticket is marked as started

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Instant

Ticket is opened in Groove

Triggers the automation when a ticket is opened

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Instant

Ticket is assigned in Groove

Triggers the automation when a ticket is assigned to a team member

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Instant

Ticket is moved in Groove

Triggers the automation when a ticket is moved with

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Instant

Ticket priority is changed in Groove

Triggers the automation when the priority of a ticket is updated

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Instant

Ticket is tagged in Groove

Triggers the automation when a ticket is tagged

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Instant

Ticket is deleted in Groove

Triggers the automation when a ticket is deleted

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Instant

Ticket is state changed in Groove

Triggers the automation when the state of a ticket changes

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Instant

Customer is added in Groove

Triggers the automation when a new customer is added

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Instant

Customer is replied in Groove

Triggers the automation when a customer receives a reply

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Instant

Note is added in Groove

Triggers the automation when a new note is created

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Why choose Integrately to automate Discord + Groove

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1,500+ apps connected

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Free done-for-you setup

Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

Secure by design

SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.