tawk.to + Discord Integration

Integrate Discord to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Notify your team on Discord, update your tracking, alert support channels, and keep your agents aligned automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • Discord
    Message is posted to thread in Discord
  • Discord
    Message is posted to channel in Discord
  • Discord
    User is added in Discord
Arrow Right
2.
  • Discord
    Send message to channel in Discord
  • Discord
    Add role in Discord
  • Discord
    Search user in Discord
  • Discord
    Remove user role in Discord
  • Discord
    Rename channel in Discord

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Discord + tawk.to Integration

Capture customer chats, notify your team on Discord, log transcripts, alert support staff, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
tawk.to + Discord Integration

Send Discord message for new tawk.to chat

Prompt replies to chats received in tawk.to can help your business continue the conversation and thereby improve customer satisfaction.

You can use this tawk.to - Discord integration to automatically send a message in Discord whenever someone submits a new chat in tawk.to. That way, you can make sure that everyone on your team is aware of the new chat and can take appropriate action.
See more
Activate
tawk.to + Discord Integration

Send Discord message for new tawk.to ticket

Do you use tawk.to to manage your customer support ticket and are worried about forgetting to follow-up on support ticket? Simply because you didn't receive a notification? Well, we've got some good news for you!

This tawk.to - Discord integration helps you receive notifications for new tawk.to tickets right in your Discord channel.

This can be a great way to keep your team updated on the latest ticket without having to constantly check your email inbox. Just set up this automation, and you're all set.
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Discord + tawk.to flow

Log customer transcripts in spreadsheets, create support tasks in project tools, notify team channels, and sync records across your stack. Pick a combination and activate it in one click.

tawk.to
Discord
+
TrelloTrello (8)
+
ShopifyShopify (8)
+
ZendeskZendesk (8)
+
Google SheetsGoogle Sheets (8)
+
GmailGmail (8)
+
StripeStripe (8)
T
T
D
Create a Trello card for every new tawk.to ticket, and notify your support channel in Discord
New tawk.to tickets instantly generate a tracking card in Trello and post an alert in Discord, so your support team never misses an incoming request.
T
T
D
Create a Trello card when a tawk.to chat starts, and announce it in your Discord support channel
Active tawk.to chats automatically open a card in Trello and notify your team on Discord, keeping agents informed of live customer conversations.
T
T
D
Update the Trello card when a tawk.to transcript is created, and post the summary on Discord
Completed tawk.to transcripts update your Trello cards with full conversation logs and send a review summary to your Discord channel.
T
T
D
Move the Trello card to done when a tawk.to chat ends, and notify your team on Discord
Ended tawk.to chats automatically advance your Trello tracking cards to completion and post a wrap-up notice in Discord.
T
T
D
If a new tawk.to ticket is high priority, create a priority Trello card and alert your lead channel in Discord
Urgent tawk.to tickets get expedited Trello cards and high-priority Discord alerts, routing critical issues directly to senior staff.
T
T
D
When a tawk.to chat ends, archive the matching Trello card and post a closure report on Discord
Resolved tawk.to conversations automatically archive your Trello tracking cards and publish closure reports to your Discord log channel.
T
T
D
Use Claude to summarise every new tawk.to ticket, create a Trello card, and post the brief on Discord
Claude generates structured summaries of tawk.to tickets, populating your Trello cards and Discord channels with concise intelligence.
T
T
G
D
Turn every tawk.to ticket into a Trello card, log the record in Google Sheets, and announce it on Discord
Multi-app pipelines turn tawk.to tickets into Trello tasks and Google Sheet spreadsheet rows while alerting your team on Discord.

Supported triggers and actions for tawk.to and Discord

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
Try it →
Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
Try it →
Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available
Discord
Discord Triggers & Actions
Message is posted to thread in Discord
Triggers the automation when a message is posted to a thread
Try it →
Message is posted to channel in Discord
Triggers the automation when a message is posted to a channel
Try it →
User is added in Discord
Triggers the automation when a new user is added
Try it →
Send message to channel in Discord
Sends a message to a channel
Try it →
Add role in Discord
Assigns a role or permission level to a user with
Try it →
Search user in Discord
Searches for a user
Try it →
Remove user role in Discord
Removes a particular user role from a user account
Try it →
Rename channel in Discord
Renames a channel
Try it →

What can you automate with Discord + tawk.to?

Streamline your customer support operations by connecting incoming chats and tickets directly to team communication channels.

What you can automate?
💬
Send instant Discord notifications for new tawk.to tickets
Automatically trigger Discord channel messages the moment a support ticket is created in tawk.to, ensuring your team is alerted without delay.
📋
Capture every submitted field from customer chats
Map all custom form fields, visitor names, and inquiry details from tawk.to into your destination spreadsheets and tracking boards accurately.
🔔
Alert the right support agent instantly
Route incoming conversations and chat transcripts directly to specific Discord channels so the appropriate team member can pick up the case.
🔀
Branch workflows based on ticket priority
Send high-priority customer issues to urgent management channels while routing standard inquiries to general support queues.
🔄
Keep tracking records updated as chats progress
Update existing spreadsheet rows and task cards automatically when customer conversations advance or reach a resolution.
✨
Create unified records instead of duplicates
Search existing customer databases before logging new entries to maintain clean profiles across all your business tools.
🏁
Handle chat closures and ticket resolution
Trigger automated status updates, archiving operations, and follow-up logs the moment a tawk.to chat session ends.
🔌
Extend chat flows to your favorite apps
Connect your Discord and tawk.to setup with Google Sheets, Trello, Shopify, Zendesk, Gmail, and Stripe for multi-app automation.
And much more...

Who is Discord + tawk.to integration for?

Teams handling customer conversations across chat and community channels need real-time data flow to keep support metrics accurate and response times fast.

Customer support leads
Customer support leads
Live chat agents
Live chat agents
Support operations managers
Support operations managers
Help desk supervisors
Help desk supervisors
Escalation coordinators
Escalation coordinators
Quality assurance specialists
Quality assurance specialists
📈
Customer support leads
You're reviewing chat transcripts and ticket counts every morning but your reporting spreadsheet only updates when someone manually exports data, so the metrics you're optimising against are always a few hours behind — this integration means every new tawk.to ticket lands in your tracking sheets instantly and your operational numbers stay current.
⚡
Live chat agents
You need to respond to high-priority customer inquiries instantly, but waiting for manual channel notifications means urgent chats sit unattended in the queue — this integration means every new tawk.to chat alerts your team channel on Discord immediately and your agents can jump in without delay.
📋
Support operations managers
You answer to executive stakeholders who want to see live customer service progress and resolution metrics, but manual log keeping creates constant blind spots — this integration means every concluded conversation is logged and reported across your connected apps without requiring manual administrative effort.
📊
Help desk supervisors
The volume of incoming customer messages is too high for anyone to keep up by hand, leading to missed tickets and fragmented communication histories — this integration means incoming tawk.to inquiries automatically populate your project boards and spreadsheets so your entire support queue stays organized under heavy volume.
🤝
Escalation coordinators
You own the tier-two troubleshooting step and depend on front-line agents to hand over customer details accurately, but verbal handoffs cause missing context — this integration means ticket transcripts and customer data flow directly into your escalation tools the moment a chat concludes.
🗂️
Quality assurance specialists
You need a reliable historical archive of all customer interactions for auditing purposes, but manual record keeping keeps leaving gaps in your logs — this integration means every chat transcript and ticket is captured reliably across your stack so your compliance records remain complete.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate tawk.to + Discord

Build and manage your tawk.to + Discord automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Discord with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect tawk.to + Discord Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect tawk.to + Discord Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Discord to tawk.to?
Frequently Asked Questions
You can connect Discord and tawk.to in 1 click using ready templates or ask Integrately AI to build your flow. It takes seconds to link your accounts along with Trello, Shopify, Zendesk, Google Sheets, Gmail, and Stripe.
Can I send tawk.to chat transcripts directly to a Discord channel?
Frequently Asked Questions
Can I connect Discord, tawk.to, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Discord and tawk.to?
Frequently Asked Questions
How are new tawk.to tickets synced to Discord?
Frequently Asked Questions
Can I filter Discord messages based on tawk.to chat status?
Frequently Asked Questions
Do I need coding skills to set up this integration?
Frequently Asked Questions
Is the Discord and tawk.to integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Discord or tawk.to With 1500+ Other Apps

Discord
Popular Discord Integrations
Connect Discord to collaboration platforms, project management tools, and notification systems to streamline team communication.
See All
Discord Integrations arrow right
No popular apps found
tawk.to
Popular tawk.to Integrations
Sync tawk.to with CRM databases, email marketing software, and help desk tools to keep customer data moving across your stack.
See All
tawk.to Integrations arrow right
No popular apps found