Donately + Kayako Integration
Integrate Donately to Kayako in one click, or tell Integrately AI how you want each donation handled. Retrieve donation details, create a user in Kayako, open a support conversation, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Donation is created in Donately- Fundraiser is created in Donately
- Campaign is created in Donately
Conversation is created in Kayako- User is created in Kayako
- Tag is added to organization in Kayako
- Tag is added to conversation in Kayako
- Tag is added to user in Kayako
- Organization is created in Kayako
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- Get donation by ID in Donately
- Get fundraiser by ID in Donately
- Create conversation via Email in Kayako
- Update conversation in Kayako
- Create conversation with a private note in Kayako
- Search conversation in Kayako
- Create user in Kayako
- Search user in Kayako
- Update user in Kayako
- Create organization in Kayako
- Update organization in Kayako
- Search organization in Kayako
- Add private note to conversation in Kayako
- Add tags to conversation in Kayako
- Add tags to organization in Kayako
- Add tags to user in Kayako
Trusted by experts at...
Ready Workflows for Donately + Kayako Integration
Create conversations from new donations, register donors as users, update organization tags, and alert your support team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Donately + Kayako flow
Extend your fundraising and support pipeline by syncing data with finance, marketing, and messaging tools. Pick a combination and activate it in one click.
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Stripe (4)
Stripe (4) +
Slack (4)
Slack (4) +
Mailchimp (4)
Mailchimp (4) +
Google Sheets (4)
Google Sheets (4) +
Airtable (4)
Airtable (4) +
Typeform (4)
Typeform (4) D
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Create a Stripe customer for every new Donately donation, create a user in Kayako, and record the payment
Donately donations instantly create a customer in Stripe and register a corresponding user in Kayako without manual data entry.
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When a Stripe charge is successful, get the donation details in Donately and create a conversation in Kayako
Verify Stripe charges against Donately records and open a Kayako conversation automatically for swift donor follow-up.
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If a Donately donation is created, create a Stripe invoice and add a private note to the Kayako conversation
Track billing and support context together by logging Donately donations as Stripe invoices and adding private notes in Kayako.
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When a Donately fundraiser is created, create a Stripe subscription and update the Kayako user profile
Set up recurring Stripe subscriptions for new Donately fundraisers and update their profile details in Kayako instantly.
Supported triggers and actions for Donately and Kayako
Mix and match to build the exact automation you need
What can you automate with Donately + Kayako?
Streamline your fundraising operations and customer support workflows with automated data transfers between Donately and Kayako.
⚡
Create Kayako conversations from new donations
Trigger a support conversation in Kayako the exact moment a donation is created in Donately to ensure prompt acknowledgment and donor care.
📋
Capture every submitted donor field
Map all available Donately donation and campaign attributes into Kayako user profiles and organization notes instead of basic names and emails.
🔔
Notify support teams instantly
Alert your customer support staff the second a high-value donation or new fundraiser is registered in Donately.
🔀
Route based on submitted donation fields
Create different Kayako organizations or apply specific tags depending on the specific campaign or contribution tier submitted in Donately.
🔄
Keep support records up to date
Automatically update Kayako user profiles and conversation statuses whenever donor details or campaign records change in Donately.
🔍
Search and update instead of creating duplicates
Search for existing Kayako users and organizations before creating new ones, preventing duplicate entries for recurring donors.
📌
Add private notes to support conversations
Attach vital contribution amounts and fundraiser details as private notes inside Kayako conversations for internal team reference.
💬
Extend workflows to Slack and spreadsheets
Connect Donately and Kayako to Slack, Google Sheets, or Airtable for comprehensive cross-team notifications and reporting.
And much more...
Who is Donately + Kayako integration for?
Connecting Donately and Kayako helps fundraising and support teams streamline donor communication, automate user creation, and track engagement without manual data entry.
Fundraising Directors
Support Managers
Nonprofit Coordinators
Donor Relations Specialists
Customer Success Leads
Operations Managers
📊
Fundraising Directors
You're managing contribution campaigns across multiple channels but your reporting dashboard only updates when someone manually exports donor logs, so the contribution totals you're reviewing are always hours behind — with this integration, every new donation lands in your support and management tools instantly and your data stays current.
🎧
Support Managers
You need to respond to high-priority donor inquiries immediately, but support tickets sit waiting while agents manually cross-reference payment platforms, causing frustrating delays for top contributors — automating both apps means every donation automatically provisions a Kayako user and opens a conversation so your team can act fast.
📋
Nonprofit Coordinators
You answer to stakeholders who want real-time visibility into donor engagement and support ticket resolution, but compiling manual status reports takes hours of tedious copy-pasting — connecting these apps means all donor interactions and support conversations flow into your workspace automatically without manual friction.
💌
Donor Relations Specialists
The volume of incoming contributions is too high for anyone to keep up by hand, leading to missed follow-ups and unacknowledged supporters — this integration means every new donation creates a user and conversation in Kayako instantly so no donor ever falls through the cracks.
🤝
Customer Success Leads
You own the onboarding stage and depend on your fundraising team to hand over donor details before you can reach out, resulting in awkward gaps in communication — automating both apps means support profiles are generated the moment a donation is created so you can start outreach right away.
📁
Operations Managers
You need a reliable audit history of every contribution and support interaction, but manual entry keeps introducing gaps and mismatched records across platforms — integrating these apps means every transaction and conversation matches up automatically with zero missing records.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Donately + Kayako
Build and manage your Donately + Kayako automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Donately + Kayako with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Donately + Kayako Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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750 Tasks
in $19.99
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2,000 Tasks
in $19.99
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Connect Donately + Kayako Now
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Frequently Asked Questions
How do I connect Donately to Kayako?
You can connect Donately to Kayako in 1-click using ready-made workflows on Integrately, or ask Integrately AI to build custom multi-step automation flows connecting your favorite tools like Stripe, Slack, and Google Sheets.
Can I automatically create Kayako support conversations when a new Donately donation is made?
Can I connect Donately, Kayako, and Slack?
What is a good Zapier alternative for Donately and Kayako?
How does Donately handle donation data transfers in these workflows?
How are Kayako users and organizations created from Donately events?
Do I need coding skills to automate Donately and Kayako?
Is the Donately and Kayako integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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