Add-ons that make Gmail powerful
Get the most out of add-ons that make Gmail powerful. Increase functionality and boost your productivity.
Drift + Gmail Integration
Integrate Drift to Gmail in one click, or tell Integrately AI how you want each conversation handled. Send follow-ups, create contacts, update records, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
Email is identified in Drift Instant- User reached goal in Drift Instant
- New Conversation is started in Drift Instant
- Conversation is pushed in Drift Instant
- Message is created in Drift Instant
Email is received in Gmail- Label is added to email in Gmail
- New email is starred in Gmail
- Email matching search is received in Gmail
- Thread is started in Gmail
- Label is created in Gmail
2.
- Create Contact in Drift
- Update Contact in Drift
- Update contact via non-Drift Id in Drift
- Search contact by email in Drift
- Create Timeline Event in Drift
- Create Conversation in Drift
- Send email in Gmail
- Reply to email in Gmail
- Create draft in Gmail
- Create draft reply in Gmail
- Delete label in Gmail
- Search email in Gmail
- Add label to email in Gmail
- Remove label from email in Gmail
- Create label in Gmail
- Update label in Gmail
Trusted by experts at...
Ready Workflows for Drift + Gmail Integration
Send emails for new conversations, update contacts, create timeline events, and notify your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Drift + Gmail flow
Connect your CRM, calendar, team chat, and meeting tools to handle downstream tasks the moment your Drift and Gmail flow runs. Pick a combination and activate it in one click.
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Hubspot (8)
Hubspot (8) +
Calendly (3)
Calendly (3) +
Slack (4)
Slack (4) +
Salesforce (3)
Salesforce (3) +
Pipedrive (3)
Pipedrive (3) +
Zoom (3)
Zoom (3) D
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Add every new Drift conversation contact to HubSpot, and send a notification email in Gmail
New Drift conversations immediately create HubSpot contacts while Gmail sends an alert, eliminating manual data entry between your chat and CRM.
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Send a follow-up email in Gmail when a Drift message is created, and log a task in HubSpot
Every new Drift message triggers a Gmail follow-up and creates a HubSpot task so your team never misses a customer inquiry.
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When a Drift conversation is pushed, update the contact in HubSpot and send a summary in Gmail
Updated Drift conversations automatically refresh HubSpot contact records while emailing a summary through Gmail.
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Create a draft in Gmail for every email identified in Drift, and search the contact in HubSpot
Identified visitor emails in Drift automatically generate Gmail drafts and verify records in HubSpot.
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If a user reaches a goal in Drift, update their contact in HubSpot and send a congratulatory Gmail
Goal completions in Drift trigger HubSpot contact updates and send personalised congratulatory emails via Gmail.
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When a Drift conversation is pushed with a closed status, update HubSpot and reply via Gmail
Closed Drift chats update HubSpot deal statuses and trigger closing confirmation replies in Gmail.
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Use Claude to analyse new Drift chat transcripts, update HubSpot records, and send a briefing in Gmail
Claude summarises incoming Drift chats, updating HubSpot contact properties and emailing briefings via Gmail.
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Turn every new Drift conversation into a HubSpot contact, create a timeline event, and notify via Slack
Drift chat events automatically create HubSpot contacts, log timeline events, and alert your team on Slack.
Supported triggers and actions for Drift and Gmail
Mix and match to build the exact automation you need
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
Try it → Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
Try it → Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
Try it → Gmail Triggers & Actions
Email matching search is received in Gmail
Triggers the automation when an incoming email matches a particular search criteria
Try it → What can you automate with Drift + Gmail?
Streamline your customer communications by syncing chat conversations, triggering email notifications, and keeping your records updated automatically.
💬
Send emails for every new chat conversation
Automatically dispatch Gmail emails whenever a new conversation is started in Drift. Ensure your team and prospects receive instant notifications without manual typing.
📋
Capture every submitted chat field
Map visitor details, email addresses, and chat history into your records instead of copying data manually. Keep your database accurate and complete.
🔔
Notify the right person immediately
Trigger instant team alerts in Gmail or Slack the moment a high-value prospect starts a chat or reaches a conversion goal.
🔀
Route conversations based on submitted data
Perform different actions depending on whether a user reaches a goal or submits specific information during the chat session.
🔄
Keep records updated as chats progress
Automatically update contact records and timeline events whenever conversations are pushed or modified in Drift.
👥
Create or update contacts without duplicates
Search existing contacts by email before creating new records, ensuring your CRM remains clean and free of duplicate entries.
✅
Handle later status changes and resolutions
Trigger follow-up emails and close out support tickets automatically when a conversation status updates to resolved.
🔌
Extend your workflow to HubSpot or Slack
Connect your Drift and Gmail core flow with HubSpot, Slack, or other popular business apps to automate multi-step team operations.
And much more...
Who is Drift + Gmail integration for?
Sales teams, support leads, and account managers rely on this integration to eliminate manual messaging delays and keep customer communication seamlessly aligned.
Performance marketers
Sales reps
Account managers
Support teams
Operations leads
Customer success managers
📈
Performance marketers
You're running chat campaigns across multiple channels but your reporting sheet only updates when someone manually exports leads, so the conversion counts you're optimising against are always a few hours behind — this integration means every new chat lead triggers an email instantly and your workflow stays current.
⚡
Sales reps
You need to act fast on incoming prospect queries, and right now you find out about chats too late because notifications get buried in crowded inboxes — automating both apps means every new conversation sends a direct Gmail notification so you can respond immediately.
🤝
Account managers
You answer to clients who want to see progress updates on support inquiries, but compiling conversation histories manually takes hours every week — with this integration, every chat milestone is logged and emailed automatically to keep stakeholders informed.
📊
Support teams
The volume of inbound chat messages is too high for anyone to keep up by hand, leading to missed inquiries and delayed follow-ups — connecting these apps means every conversation generates instant email drafts and customer records without manual effort.
🔄
Operations leads
You own the next step in the customer onboarding process and depend on your chat team to hand over contact details, but manual handoffs always cause bottlenecks — automating this workflow means every chat detail flows straight into your CRM and email threads instantly.
🗂️
Customer success managers
You need a reliable customer communication history and keep finding gaps where chat logs were never saved to email threads — this integration means every interaction is recorded accurately across both platforms with zero manual data entry.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Drift + Gmail
Build and manage your Drift + Gmail automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Drift + Gmail with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Drift + Gmail Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
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😐
750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Drift to Gmail?
You can connect Drift to Gmail in 1 click using ready workflows on Integrately, or use Integrately AI to build custom multi-step automations with Hubspot, Calendly, Slack, Salesforce, Pipedrive, and Zoom.
Can I automatically send a Gmail email when a new conversation starts in Drift?
Can I connect Drift, Gmail, and Hubspot?
What is a good Zapier alternative for Drift and Gmail?
How does Drift handle contacts and conversations in this integration?
How does Gmail manage email sending and drafting in this automation?
Do I need coding skills to automate Drift and Gmail?
Is the Drift and Gmail integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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