Drift + Mandrill Integration
Integrate Drift to Mandrill in one click, or tell Integrately AI how you want each conversation handled. Send targeted emails, update contacts, notify your team, and track message delivery automatically.
Free forever.Use premium features free for 14 days.1.
Email is identified in Drift Instant- User reached goal in Drift Instant
- New Conversation is started in Drift Instant
- Conversation is pushed in Drift Instant
- Message is created in Drift Instant
Message is sent in Mandrill Instant- Message is opened in Mandrill Instant
- Message is rejected in Mandrill Instant
- Message is soft-bounced in Mandrill Instant
- Message is marked as spam in Mandrill Instant
- Message is delayed in Mandrill Instant
- Message is bounced in Mandrill Instant
- Message recipient unsubscribes in Mandrill Instant
- Message is clicked in Mandrill Instant
2.
- Create Contact in Drift
- Update Contact in Drift
- Update contact via non-Drift Id in Drift
- Search contact by email in Drift
- Create Timeline Event in Drift
- Create Conversation in Drift
- Send email in Mandrill
Trusted by experts at...
Ready Workflows for Drift + Mandrill Integration
Send emails when conversations start, notify team members, update contact details, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Drift + Mandrill flow
Streamline your messaging stack by syncing conversations and emails with your CRM, spreadsheets, and scheduling tools. Pick a combination and activate it in one click.
+
Hubspot (5)
Hubspot (5) +
Salesforce (4)
Salesforce (4) +
Google Sheets (4)
Google Sheets (4) +
Slack (4)
Slack (4) +
Calendly (4)
Calendly (4) +
Typeform (4)
Typeform (4) D
H
M
Create a HubSpot contact whenever a new conversation starts in Drift, and send a welcome email via Mandrill.
New Drift conversations instantly create contacts in HubSpot and trigger personalized welcome emails through Mandrill without manual data entry.
D
H
M
When an email is identified in Drift, update the matching HubSpot contact and send an account update via Mandrill.
Identified visitor emails in Drift update existing HubSpot contact records and trigger automated notification emails via Mandrill.
D
H
M
When a user reaches a goal in Drift, create a HubSpot deal and send a milestone email in Mandrill.
Goal completions in Drift automatically create pipeline deals in HubSpot and send celebratory milestone emails via Mandrill.
D
H
M
When a message is created in Drift, search the contact in HubSpot and send a follow-up email through Mandrill.
Incoming Drift messages trigger contact searches in HubSpot and dispatch targeted follow-up emails via Mandrill.
D
C
H
M
Use Claude to evaluate new Drift conversations, create a HubSpot deal if qualified, and send a notification via Mandrill.
Claude analyzes incoming Drift conversations to qualify leads, creating HubSpot deals and sending Mandrill alerts automatically.
Supported triggers and actions for Drift and Mandrill
Mix and match to build the exact automation you need
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
Try it → Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
Try it → Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
Try it → Mandrill Triggers & Actions
Instant
Message is soft-bounced in Mandrill
Triggers the automation when a message is soft-bounced by the email service
Try it → Instant
Message is marked as spam in Mandrill
Triggers the automation when a spam message is detected
Try it → Instant
Message is delayed in Mandrill
Triggers the automation when the delivery of a message is delayed
Try it → Instant
Message is bounced in Mandrill
Triggers the automation when a message is unable to be delivered or received by the recipient
Try it → Instant
Message recipient unsubscribes in Mandrill
Triggers the automation when the message recipient unsubscribes from the mailing list
Try it → What can you automate with Drift + Mandrill?
Streamline your customer communications by connecting real-time chat events with automated transactional email workflows.
💬
Send transactional emails on new conversations
Trigger automated emails in Mandrill the moment a new conversation starts in Drift. Ensure prospects receive instant replies and onboarding resources without manual intervention.
📝
Capture every submitted conversation field
Map all available contact details and custom answers from Drift conversations directly into your Mandrill email templates. Personalize your outreach with complete visitor data.
🔔
Notify the right team member instantly
Alert sales reps and support staff via email whenever a high-value prospect starts a chat or reaches a specific conversion goal in Drift.
🔀
Route emails based on submitted fields
Send different Mandrill email sequences depending on the specific criteria, tags, or responses captured during your Drift conversation sessions.
🔄
Keep contact records up to date
Automatically update existing contact profiles in your CRM and email lists whenever visitor emails are identified or updated in Drift.
🔍
Search and update instead of duplicating
Check whether a contact already exists before creating a new record, ensuring clean data management across your Drift and Mandrill workflows.
📊
Handle later status and goal events
Trigger follow-up email campaigns when users reach specific goals, complete conversations, or update their status within Drift.
🔌
Extend flows to popular supporting apps
Connect your core Drift and Mandrill integration with Hubspot, Slack, Google Sheets, or Calendly to build comprehensive multi-step workflows.
And much more...
Who is Drift + Mandrill integration for?
Connecting Drift and Mandrill helps customer success, sales, and marketing teams streamline communication and eliminate manual email tasks.
Customer support managers
Sales representatives
Account executives
Support teams
Operations leads
Marketing coordinators
📈
Customer support managers
You're monitoring chat interactions to evaluate performance, but your email reports only update when someone manually exports conversation logs, so the metrics you're reviewing against are always a few hours behind — with this integration, every new conversation triggers instant email notifications and your data stays current.
⚡
Sales representatives
You need to engage incoming prospects immediately, but your team finds out about new chat leads long after visitors leave the site, leading to missed opportunities and delayed follow-ups — automating both apps means every lead is captured instantly and outreach emails go out without delay.
🤝
Account executives
You answer to clients who want immediate visibility into prospect engagement and meeting bookings, but compiling updates by hand takes hours away from selling — this integration means every chat milestone and email dispatch is tracked automatically for client review.
📋
Support teams
The volume of inbound chat inquiries is too high for anyone to keep up by hand, resulting in forgotten follow-ups and unacknowledged tickets — connecting these apps means every inquiry generates an automatic record and customer emails are sent right away.
🔄
Operations leads
You own the next step in the customer journey and depend on someone upstream to hand over chat contact details, but manual handoffs cause frequent bottlenecks — with this integration, contact data flows seamlessly between chat sessions and email pipelines.
🗂️
Marketing coordinators
You need a reliable history of campaign engagement and keep finding gaps where chat submissions failed to trigger email follow-ups — automating both apps means every conversation and email message is logged accurately with zero gaps.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Drift + Mandrill
Build and manage your Drift + Mandrill automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Drift + Mandrill with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Drift + Mandrill Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Drift + Mandrill Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Drift to Mandrill?
You can connect Drift to Mandrill using 1-click automations on Integrately or by asking Integrately AI to build the integration for you. Start from the ready templates to sync your chat conversations with tools like Hubspot, Salesforce, and Google Sheets in minutes.
Can I trigger Mandrill emails automatically when a new conversation starts in Drift?
Can I connect Drift, Mandrill, and Hubspot?
What is a good Zapier alternative for Drift and Mandrill?
How does Drift handle contact updates during automation?
Can Mandrill track message bounces and unsubscribes automatically?
Is it possible to set up these workflows without any coding?
Is the Drift and Mandrill integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Drift or Mandrill With 1500+ Other Apps
Popular Drift Integrations
Connect Drift to CRMs, messaging platforms, and support tools to capture leads and manage customer conversations.
See All
Drift Integrations
Drift Integrations
No popular apps found
Popular Mandrill Integrations
Sync Mandrill with marketing automation, form builders, and analytics tools to streamline email delivery and tracking.
See All
Mandrill Integrations
Mandrill Integrations
No popular apps found
