Drift + Pardot Integration

Integrate Drift to Pardot in one click, or tell Integrately AI how you want each lead handled. Capture prospects, update your marketing lists, sync conversation details, and alert your sales team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Drift
    Email is identified in Drift Instant
  • Drift
    User reached goal in Drift Instant
  • Drift
    New Conversation is started in Drift Instant
  • Drift
    Conversation is pushed in Drift Instant
  • Drift
    Message is created in Drift Instant
  • Pardot
    Prospect is created in Pardot
Arrow Right
2.
  • Drift
    Create Contact in Drift
  • Drift
    Update Contact in Drift
  • Drift
    Update contact via non-Drift Id in Drift
  • Drift
    Search contact by email in Drift
  • Drift
    Create Timeline Event in Drift
  • Drift
    Create Conversation in Drift
  • Pardot
    Create prospect in Pardot
  • Pardot
    Search prospect in Pardot
  • Pardot
    Update prospect in Pardot
  • Pardot
    Add prospect to list in Pardot

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Ready Workflows Ready Workflows for Drift + Pardot Integration

Capture prospects from conversations, create records, sync details, and update your marketing lists, all in just one click.

Most popular automationmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Drift + Pardot flow

Connect your CRM, calendar, email marketing, and communication tools to extend your automation pipeline. Pick a combination and activate it in one click.

Drift
Pardot
+
SalesforceSalesforce (5)
+
CalendlyCalendly (5)
+
ZoomZoom (5)
+
MailchimpMailchimp (5)
+
SlackSlack (5)
+
Google SheetsGoogle Sheets (5)
D
S
P
Create a Salesforce contact when a new Drift conversation starts, and add a Pardot prospect.
New Drift conversations immediately generate a Salesforce contact and a Pardot prospect, eliminating manual data entry for your sales team.
D
S
P
Notify your sales team in Salesforce when a Drift email is identified, and update the Pardot prospect.
Identified visitor emails update your Pardot records and alert Salesforce reps right away.
D
S
P
Create a Salesforce task when a user reaches a goal in Drift, and search the Pardot prospect.
Completed chat goals generate immediate Salesforce follow-up tasks while retrieving Pardot prospect details.
D
S
P
Log a Salesforce timeline event when a new message is created in Drift, and update the Pardot prospect.
Chat messages sync directly to Salesforce timelines and update Pardot marketing activity records.
D
C
S
P
Use ChatGPT to summarise Drift conversations, update Salesforce records, and create a Pardot prospect.
AI summarises visitor chats before updating your Salesforce CRM and Pardot database.

Supported triggers and actions for Drift and Pardot

Mix and match to build the exact automation you need

Drift
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
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Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
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Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
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Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
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Instant
Message is created in Drift
Triggers the automation when a new message is created
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Create Contact in Drift
Adds a new contact to the database
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Update Contact in Drift
Updates contact information with new details
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Update contact via non-Drift Id in Drift
Updates a contact's information using a non-drift id
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Search contact by email in Drift
Finds and retrieves contact information using their email address
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Create Timeline Event in Drift
Creates a new timeline event
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Create Conversation in Drift
Start a new conversation with speicified recipients
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Pardot
Pardot Triggers & Actions
Prospect is created in Pardot
Triggers the automation when a new prospect is added
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Create prospect in Pardot
Generates a new porspect
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Search prospect in Pardot
Searches for a particular prospect
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Update prospect in Pardot
Updates prospect details with new information
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Add prospect to list in Pardot
Adds a new potential client in a list
Try it →

What can you automate with Drift + Pardot?

Streamline your lead generation, contact syncing, and data management workflows between Drift and Pardot.

What you can automate?
🔄
Sync chat conversations into Pardot prospects instantly
Automatically create a new Pardot prospect the moment a new conversation starts in Drift. Eliminate manual data entry and ensure every website visitor enters your marketing funnel without delay.
📝
Capture every submitted chat field in your records
Map all custom answers and visitor details collected during chat interactions directly into your Pardot database instead of just basic contact info. Your records become a complete picture of buyer intent.
🔔
Alert your sales team the second a lead arrives
Trigger instant team notifications in Slack or CRM tasks as soon as a chat visitor provides their email address. Ensure your sales reps engage high-intent prospects while they are still on your site.
🔀
Route prospects based on submitted chat answers
Send enterprise prospects to priority lists and standard inquiries to standard campaigns based on the criteria they select in chat. Tailor your marketing follow-up automatically.
🔄
Keep your destination records up to date
Automatically update existing Pardot prospects when chat visitor details change or when new conversation messages are created. Maintain accurate contact profiles across your entire marketing stack.
🔍
Search and update instead of creating duplicates
Check whether a contact already exists in Pardot before creating a new entry. Prevent duplicate profiles and keep your marketing database clean and organized.
📅
Manage later status changes and goal completions
Trigger follow-up actions whenever a user reaches a goal in Drift or when conversation statuses change. Keep your marketing workflows responsive to user milestones.
🔌
Extend your workflow to Slack and other apps
Connect Slack, Google Sheets, or other popular tools to your Drift and Pardot flow to notify teams, log data, and trigger multi-step automations in a single click.
And much more...

Who is Drift + Pardot integration for?

Performance marketers, sales operations managers, and marketing directors rely on this integration to eliminate manual data entry and keep pipeline tracking accurate.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Client account managers
Client account managers
Marketing operations teams
Marketing operations teams
Account executives
Account executives
Data analysts
Data analysts
📈
Performance marketers
You're running campaigns across multiple channels but your tracking sheet only updates when someone manually exports chat leads, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new lead lands in the sheet instantly and your data stays current.
Sales development reps
You need to follow up with high-intent website visitors immediately, but chat notifications get buried in crowded inboxes so you find out about valuable leads hours too late — with this integration, every new prospect triggers instant alerts and your team engages buyers while intent is highest.
🤝
Client account managers
You answer to executive stakeholders who want to see live pipeline progress, but compiling chat logs and marketing lists by hand leaves gaps in your reports — automating both apps means your records update continuously and your stakeholder reviews feature flawless numbers.
📊
Marketing operations teams
The incoming conversation volume is far too high for anyone to keep up with by hand, leading to missed prospects and unassigned leads across your database — connecting these apps means every submission is processed instantly and your CRM stays fully organized without manual effort.
🎯
Account executives
You own the next conversion step and depend on chat agents to hand over complete lead details, but missing contact fields force you to track down information manually — this integration means every record arrives complete with all submitted answers and your sales handoff is entirely seamless.
🔍
Data analysts
You need a reliable historical record of every customer interaction, but manual data transfers keep leaving gaps and mismatched entries in your spreadsheets — automating both apps means every touchpoint logs accurately and your reporting database remains pristine.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Drift + Pardot

Build and manage your Drift + Pardot automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Drift + Pardot with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect Drift to Pardot?
Frequently Asked Questions
You can connect Drift to Pardot in one click using pre-built workflows on Integrately. Link your accounts, select a ready template, or ask Integrately AI to set up your custom workflow alongside Salesforce, Slack, and Google Sheets.
Can I automatically create Pardot prospects from new Drift conversations?
Frequently Asked Questions
Can I connect Drift, Pardot, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Drift and Pardot?
Frequently Asked Questions
How does Drift handle identified email data in this integration?
Frequently Asked Questions
How are Pardot prospects updated when new chat messages arrive?
Frequently Asked Questions
Do I need coding skills to automate Drift and Pardot?
Frequently Asked Questions
Is the Drift and Pardot integration free?
Frequently Asked Questions
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You Can Also Connect Drift or Pardot With 1500+ Other Apps

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