Drift + PayPal Integration

Integrate Drift to PayPal in one click, or tell Integrately AI how you want each order handled. Capture payment sales, create contacts, log timeline events, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Drift
    Email is identified in Drift Instant
  • Drift
    User reached goal in Drift Instant
  • Drift
    New Conversation is started in Drift Instant
  • Drift
    Conversation is pushed in Drift Instant
  • Drift
    Message is created in Drift Instant
  • PayPal
    Payment sale is completed in PayPal Instant
  • PayPal
    All merchant Transactions in PayPal Instant
  • PayPal
    Payment sale is pending in PayPal Instant
  • PayPal
    Payment sale is denied in PayPal Instant
  • PayPal
    Payment sale is refunded in PayPal Instant
Arrow Right
2.
  • Drift
    Create Contact in Drift
  • Drift
    Update Contact in Drift
  • Drift
    Update contact via non-Drift Id in Drift
  • Drift
    Search contact by email in Drift
  • Drift
    Create Timeline Event in Drift
  • Drift
    Create Conversation in Drift

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Ready WorkflowsReady Workflows   for Drift + PayPal Integration

Create contacts from payment sales, log timeline events for refunds, update customer records, and trigger team notifications, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Drift + PayPal flow

Capture payment data, update your CRM and accounting tools, alert your team, and send customer follow-ups. Pick a combination and activate it in one click.

Drift
PayPal
+
ShopifyShopify (4)
+
HubSpotHubSpot (4)
+
StripeStripe (3)
+
SlackSlack (4)
+
GmailGmail (3)
+
Google SheetsGoogle Sheets (3)
P
D
S
When a PayPal payment sale is completed, create a contact in Drift and create a customer in Shopify.
PayPal payment sales appear in Drift as new contacts while Shopify creates the customer profile instantly.
P
D
S
When a PayPal payment sale is refunded, create a timeline event in Drift and update the order status in Shopify.
Refunded PayPal sales log a timeline event in Drift and update your Shopify store records automatically.
P
D
S
When a PayPal payment sale is pending, update the contact in Drift and update the draft order in Shopify.
Pending PayPal sales update your Drift contacts and adjust your Shopify draft orders without manual work.
P
D
S
When a PayPal payment sale is denied, create a timeline event in Drift and cancel the order in Shopify.
Denied PayPal sales create timeline events in Drift and cancel the associated Shopify orders instantly.

Supported triggers and actions for Drift and PayPal

Mix and match to build the exact automation you need

Drift
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
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Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
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Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
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Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
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Instant
Message is created in Drift
Triggers the automation when a new message is created
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Create Contact in Drift
Adds a new contact to the database
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Update Contact in Drift
Updates contact information with new details
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Update contact via non-Drift Id in Drift
Updates a contact's information using a non-drift id
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Search contact by email in Drift
Finds and retrieves contact information using their email address
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Create Timeline Event in Drift
Creates a new timeline event
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Create Conversation in Drift
Start a new conversation with speicified recipients
Try it →
PayPal
PayPal Triggers & Actions
Instant
Payment sale is completed in PayPal
Triggers the automation when a payment sale is completed
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Instant
All merchant Transactions in PayPal
Triggers the automation when any merchant transaction occurs
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Instant
Payment sale is pending in PayPal
Triggers the automation when a payment sale is pending
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Instant
Payment sale is denied in PayPal
Triggers the automation when a payment sale is denied
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Instant
Payment sale is refunded in PayPal
Triggers the automation when a payment sale is refunded
Try it →
No action is available

What can you automate with Drift + PayPal?

Streamline customer communication, payment tracking, and record keeping across your business stack with instant automation.

What you can automate?
🔄
Sync completed payment sales directly to your CRM
Capture every successful PayPal payment sale and automatically create contact records in Drift so your sales team never misses a new buyer.
📋
Capture every submitted transaction detail
Map available payment amounts, customer emails, and order identifiers into your database instead of only basic names, giving your team complete records.
🔔
Alert the right team member instantly
Send automated channel messages or emails the moment a customer completes a payment sale or encounters a failed transaction.
🔀
Route transactions based on payment status
Execute different workflows depending on whether a payment sale is completed, pending, denied, or refunded.
📝
Keep customer records up to date as orders change
Automatically update contact profiles and timeline events whenever payment statuses or customer details shift in your gateway.
🔍
Search and update instead of creating duplicates
Check existing contact records by email before creating new entries, ensuring your database remains clean and organized.
⚙️
Handle later status changes and refunds
Process customer refunds and log timeline events automatically when a payment sale is refunded or reversed in your system.
🚀
Extend your workflow to trusted third-party apps
Trigger downstream tasks in Slack, Google Sheets, or Shopify immediately after your core payment and messaging triggers fire.
And much more...

Who is Drift + PayPal integration for?

Connecting Drift and PayPal helps support, sales, and finance teams automatically capture payment data, sync customer records, and eliminate manual data entry across systems.

Financial analysts
Financial analysts
Sales managers
Sales managers
Client success directors
Client success directors
E-commerce support teams
E-commerce support teams
Billing specialists
Billing specialists
Customer accounts teams
Customer accounts teams
📈
Financial analysts
You're compiling payment reports from PayPal but your tracking sheet only updates when someone manually exports transaction orders, so the revenue metrics you're reviewing are always hours behind — with this integration, every completed sale lands in your records instantly and your data stays current.
Sales managers
You need to follow up on high-value buyers the moment they purchase, but you find out about completed payment sales too late to engage them while they are active — with this integration, every new order creates a contact immediately and your sales reps can reach out right away.
🤝
Client success directors
You answer to stakeholders who want to see live customer onboarding and transaction progress, but pulling manual reports from your billing gateway takes hours — with this integration, every customer interaction and payment status update populates your database automatically.
🛒
E-commerce support teams
The volume of customer inquiries regarding payment confirmations and refund statuses is too high for anyone to keep up by hand, leading to delayed responses — with this integration, every transaction status change syncs automatically and keeps support tickets resolved faster.
💼
Billing specialists
You own the invoicing and reconciliation step and depend on someone upstream to hand over payment receipts, but details frequently get missed in chat messages — with this integration, every transaction populates your accounting tools and contact logs without manual handoffs.
🗂️
Customer accounts teams
You need a reliable customer history across your messaging and payment apps, but you keep finding gaps where orders were completed without updating contact profiles — with this integration, every transaction creates a complete audit trail across platforms.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Drift + PayPal

Build and manage your Drift + PayPal automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Drift + PayPal with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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3
Automation is ready
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Frequently Asked Questions

How do I connect Drift to PayPal?
Frequently Asked Questions
You can connect Drift to PayPal in 1 click using ready-made templates on Integrately, or ask Integrately AI to build the workflow and map the fields for you. Pair them with tools like Slack, HubSpot, or Gmail to keep your entire team informed.
Can I automatically create Drift contacts when a PayPal payment sale is completed?
Frequently Asked Questions
Can I connect Drift, PayPal, and Shopify?
Frequently Asked Questions
What is a good Zapier alternative for Drift and PayPal?
Frequently Asked Questions
How are customer contact details handled between PayPal and Drift?
Frequently Asked Questions
Can I track refunded PayPal transactions in Drift?
Frequently Asked Questions
Do I need coding skills to automate Drift and PayPal?
Frequently Asked Questions
Is the Drift and PayPal integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

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