When Message is created in Drift > Create a record (Custom Table) in CompanyHub > Create card in Trello
Drift + CompanyHub + Trello Integration
Drift + Trello Integration
Integrate Drift to Trello in one click, or tell Integrately AI how you want each conversation handled. Capture visitor inquiries instantly, create Trello cards, update contacts, and assign project tasks automatically.
Free forever.Use premium features free for 14 days.1.
Email is identified in Drift Instant- User reached goal in Drift Instant
- New Conversation is started in Drift Instant
- Conversation is pushed in Drift Instant
- Message is created in Drift Instant
Card is created in Trello- Card is moved to list in Trello Instant
- Card is updated in Trello Instant
- Comment is added to a card in Trello
- Card is archived in Trello
- Label is added to card in Trello Instant
- Notification is created in Trello
- Checklist is created in Trello
- Activity is created in Trello Instant
- Member is added to card in Trello
- Board is added in Trello
- Label is created in Trello
- Attachments is added to card in Trello
- List is created in Trello
2.
- Create Contact in Drift
- Update Contact in Drift
- Update contact via non-Drift Id in Drift
- Search contact by email in Drift
- Create Timeline Event in Drift
- Create Conversation in Drift
- Find card in Trello
- Get checklist item by id in Trello
- Find checklist item in Trello
- Get board by ID in Trello
- Get list by ID in Trello
- Get member by ID in Trello
- Get label by ID in Trello
- Get organization by ID in Trello
- Create card in Trello
- Update card in Trello
- Move card to list in Trello
- Add member to card in Trello
- Archive card in Trello
- Get attachments of card in Trello
- Get card by ID in Trello
- Create board in Trello
- Search board in Trello
- Copy board in Trello
- Close board in Trello
- Create checklist Item in Trello
- Add attachment to card in Trello
- Complete checklist Item in card in Trello
- Search list on board in Trello
- Create custom field in Trello
- Assign member to board in Trello
- Search member in Trello
- Add checklist to card in Trello
- Find checklist in Trello
- Delete checklist in card in Trello
- Create list in Trello
- Create comment in Trello
- Add label to card in Trello
- Add existing label to card in Trello
- Remove label in Trello
- Add label to board in Trello
- Find label on board in Trello
Trusted by experts at...
Ready Workflows for Drift + Trello Integration
Capture customer inquiries, create Trello cards, update contact details, alert your team, and track project progress, all in just one click.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Drift + Trello flow
Route customer conversations into your CRM, schedule follow-ups, alert your support team, and keep project boards updated across your entire stack. Pick a combination and activate it in one click.
+
Slack (3)
Slack (3) +
Calendly (2)
Calendly (2) +
Salesforce (2)
Salesforce (2) +
Gmail (2)
Gmail (2) +
Google Drive (2)
Google Drive (2) +
Zoom (2)
Zoom (2) D
T
S
Create a Trello card when a new conversation starts in Drift, and notify your sales channel in Slack
New Drift conversations instantly generate a Trello card and alert your Slack sales channel, so leads never slip through the cracks.
T
D
S
When a Trello card moves to a new list, update the contact in Drift and post an update in Slack
Keep your Drift contacts updated and your Slack team informed whenever project cards advance in Trello.
D
T
S
Use ChatGPT to summarise new Drift conversations, create a Trello card, and notify your team in Slack
Turn lengthy customer chats into concise Trello cards and team briefs using AI.
Supported triggers and actions for Drift and Trello
Mix and match to build the exact automation you need
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
Try it → Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
Try it → Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
Try it → Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
Try it → Trello Triggers & Actions
Instant
Card is moved to list in Trello
Triggers the automation when a card is moved to a list
Try it → Comment is added to a card in Trello
Triggers the automation when a comment is added to any card
Try it → Instant
Activity is created in Trello
Triggers the automation when a new activity is created
Try it → Member is added to card in Trello
Triggers the automation when a member is assigned to a card
Try it → Attachments is added to card in Trello
Triggers the automation when a file or document is attached to a card
Try it → What can you automate with Drift + Trello?
Streamline your customer communications and project tracking with powerful automated workflows designed for your exact business needs.
🚀
Turn every new chat into a tracked project card
Capture visitor interactions the moment they happen. Automatically generate a new Trello card whenever a conversation starts in Drift without lifting a finger.
📝
Capture every submitted field and chat detail
Map customer emails, questions, and goal metrics into separate Trello card descriptions and custom fields, ensuring your team has complete context for every task.
🔔
Notify the right team member instantly
Alert your sales or support staff immediately when high-value customer interactions create new project cards, keeping your response times under control.
🔀
Route tasks based on conversation criteria
Send enterprise inquiries and standard support requests to different Trello boards and lists based on specific criteria submitted during the chat.
🔄
Keep project boards up to date automatically
Synchronise status changes between Drift contact records and Trello card lists so your team always views the most current project phase.
🔍
Search contacts and prevent duplicate records
Automatically check if a customer already exists in your system before creating new cards or contact entries, keeping your workspace clean and organised.
✅
Handle later status changes and completions
Trigger downstream actions, archive completed cards, or save conversation history documents when project tasks reach final resolution stages.
💬
Extend your workflow with Slack notifications
Connect your Drift and Trello core automation with Slack to broadcast instant team updates whenever a customer milestone is reached.
And much more...
Who is Drift + Trello integration for?
Connect Drift and Trello to eliminate manual handoffs, keep project boards synchronized, and accelerate response times for customer conversations across your team.
Performance marketers
Sales development reps
Client success managers
Support team leads
Project coordinators
Operations directors
📈
Performance marketers
You're running lead generation campaigns across your website but your tracking board only updates when someone manually creates tasks, so your pipeline counts are always a few hours behind — with this integration, every new conversation lands on your Trello board instantly and your data stays current.
⚡
Sales development reps
You need to act fast on incoming prospect enquiries, but sorting through chat logs to build project cards takes valuable time away from selling — this integration means every new Drift conversation automatically generates a Trello card so you can engage leads immediately.
🤝
Client success managers
You answer to clients who want clear visibility into project progress, but manual status updates leave gaps and cause confusion — automating both apps means every customer interaction translates directly into tracked Trello cards and transparent workflows.
📥
Support team leads
The volume of incoming support chats is too high for anyone to keep up by hand, leading to missed customer tickets and slow resolution times — connecting these apps means every conversation creates structured tasks on your project board without manual sorting.
🔄
Project coordinators
You own the next operational step and depend on sales reps to hand over customer details from live chats, but crucial information gets lost in transit — this integration means every chat milestone instantly populates your project workspace with accurate data.
📋
Operations directors
You need a reliable history of customer interactions for auditing and reporting, but manual data entry results in missing records and incomplete logs — automating both apps means every conversation and card update is captured accurately from end to end.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Drift + Trello
Build and manage your Drift + Trello automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Drift + Trello with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Drift + Trello Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
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750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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Highest Rated Integration Platform on G2
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Frequently Asked Questions
How do I connect Drift to Trello?
You can connect Drift to Trello in 1 click using ready-made templates on Integrately, or ask Integrately AI to build the automation for you. It takes just minutes to link your accounts and start syncing customer conversations with project boards.
Can I automatically create a Trello card when a new conversation starts in Drift?
Can I connect Drift, Trello, and Slack?
What is a good Zapier alternative for Drift and Trello?
How are Drift contacts handled when syncing with Trello?
Can I update Trello cards when Drift conversation statuses change?
Do I need coding skills to automate Drift and Trello?
Is the Drift and Trello integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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