Viral Loops + Drift Integration

Integrate Drift to Viral Loops in one click, or tell Integrately AI how you want each lead handled. Capture incoming conversations, create participants, update contact details, and trigger referral rewards automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Viral Loops
    Participant is created in Viral Loops Instant
  • Viral Loops
    Milestone is reached in Viral Loops Instant
  • Viral Loops
    Reward is redeemed in Viral Loops Instant
  • Drift
    Email is identified in Drift Instant
  • Drift
    User reached goal in Drift Instant
  • Drift
    New Conversation is started in Drift Instant
  • Drift
    Conversation is pushed in Drift Instant
  • Drift
    Message is created in Drift Instant
Arrow Right
2.
  • Viral Loops
    Add participant in Viral Loops
  • Viral Loops
    Convert participant in Viral Loops
  • Drift
    Create Contact in Drift
  • Drift
    Update Contact in Drift
  • Drift
    Update contact via non-Drift Id in Drift
  • Drift
    Search contact by email in Drift
  • Drift
    Create Timeline Event in Drift
  • Drift
    Create Conversation in Drift

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Ready WorkflowsReady Workflows   for Viral Loops + Drift Integration

Capture incoming conversations, create participants, track milestones, and trigger rewards, all in just one click.

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Connect more apps to your Drift + Viral Loops flow

Extend your referral tracking by syncing customer data, scheduling meetings, and alerting your team across your stack. Pick a combination and activate it in one click.

Viral Loops
Drift
+
HubSpotHubSpot (6)
+
CalendlyCalendly (5)
+
TypeformTypeform (5)
+
StripeStripe (5)
+
SlackSlack (5)
+
MailchimpMailchimp (5)
D
H
V
Add every new Drift conversation lead to HubSpot, and register them as a participant in Viral Loops.
New Drift conversation leads appear in HubSpot as contacts and immediately join Viral Loops as referral participants without manual data entry.
V
H
D
When a milestone is reached in Viral Loops, update the contact in HubSpot and create a timeline event in Drift.
Track referral milestones directly inside HubSpot and log important referral touchpoints on the Drift contact timeline.
D
H
V
If an email is identified in Drift, search the contact in HubSpot and add them as a participant in Viral Loops.
Identify anonymous visitors in Drift conversations, verify their records in HubSpot, and enroll them into your referral programme.
V
H
D
When a reward is redeemed in Viral Loops, update the contact in HubSpot and record the activity in Drift.
Keep HubSpot records current when referral rewards are claimed while logging the interaction on Drift.
D
H
V
Use Claude to qualify every new Drift conversation lead, update HubSpot, and enroll them in Viral Loops.
AI analyses live chat leads for buyer intent before updating HubSpot records and adding qualified contacts to Viral Loops.
D
H
V
S
Turn every new Drift conversation participant into a HubSpot contact, register them in Viral Loops, and alert your sales team in Slack.
Sync new chat participants across HubSpot and Viral Loops while notifying your sales channel instantly in Slack.

Supported triggers and actions for Viral Loops and Drift

Mix and match to build the exact automation you need

Viral Loops
Viral Loops Triggers & Actions
Instant
Participant is created in Viral Loops
Triggers the automation when a new participant is created
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Instant
Milestone is reached in Viral Loops
Triggers the automation when a milestone is achieved
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Instant
Reward is redeemed in Viral Loops
Triggers the automation when a reward is redeemed
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Add participant in Viral Loops
Adds a new participant to a group or event
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Convert participant in Viral Loops
Converts a participant
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Drift
Drift Triggers & Actions
Instant
Email is identified in Drift
Triggers the automation when email address of any lead is captured
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Instant
User reached goal in Drift
Triggers the automation when the user reaches a particular goal
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Instant
New Conversation is started in Drift
Triggers the automation when a new conversation is initiated
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Instant
Conversation is pushed in Drift
Triggers the automation when a conversation is pushed to another user or team
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Instant
Message is created in Drift
Triggers the automation when a new message is created
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Create Contact in Drift
Adds a new contact to the database
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Update Contact in Drift
Updates contact information with new details
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Update contact via non-Drift Id in Drift
Updates a contact's information using a non-drift id
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Search contact by email in Drift
Finds and retrieves contact information using their email address
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Create Timeline Event in Drift
Creates a new timeline event
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Create Conversation in Drift
Start a new conversation with speicified recipients
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What can you automate with Drift + Viral Loops?

Streamline your customer conversations and referral tracking with powerful automated workflows.

What you can automate?
🔗
Sync chat leads to referral programs instantly
Automatically register new Drift conversation leads as participants in Viral Loops the moment a chat begins. Eliminate manual data entry and start referral rewards without delay.
📋
Capture every submitted chat field
Map all visitor answers and custom form fields from Drift into your destination records instead of just basic contact info. Your database becomes a richer resource for team review.
🔔
Alert your team the moment leads arrive
Send instant notifications to your sales or support channel in Slack whenever a new chat visitor successfully registers in your referral program.
🔀
Route participants based on chat answers
Send high-value prospects to priority queues or assign specific reward tiers automatically depending on the specific criteria submitted during the conversation.
🔄
Keep contact records updated automatically
Ensure profile changes, milestones, and reward redemptions reflect across all connected apps in real time without requiring manual updates.
🔍
Prevent duplicate records with smart search
Search existing databases by email before creating new entries to keep your customer lists clean and organised.
🏆
Automate actions for milestone achievements
Trigger follow-up actions, timeline events, and reward distributions immediately when participants reach referral milestones in Viral Loops.
💬
Extend flows with team messaging apps
Connect your core automation to Slack to ensure internal stakeholders stay informed about customer referral progress and live chat conversions.
And much more...

Who is Drift + Viral Loops integration for?

Teams managing inbound chat leads and referral programs eliminate manual data entry and keep tracking data synchronised across platforms.

Marketing Analysts
Marketing Analysts
Customer Success Leads
Customer Success Leads
Agency Account Directors
Agency Account Directors
Support Team Leads
Support Team Leads
Sales Development Reps
Sales Development Reps
Data Operations Managers
Data Operations Managers
📈
Marketing Analysts
You're running referral campaigns across multiple channels but your performance dashboards only update when someone manually exports lead lists, so the conversion counts you're reviewing are always a few hours behind — this integration means every new lead lands in your tracking tools instantly and your data stays current.
Customer Success Leads
You need to act fast when high-value prospects engage in live chat, but manual handover delays cause you to find out about new leads too late — automating both apps means every conversation participant is registered immediately and follow-up happens without delay.
🤝
Agency Account Directors
You answer to clients who want to see real-time progress on referral campaigns, but fragmented tools leave gaps in your reporting — connecting these apps means your program metrics update automatically and client reviews are always accurate.
🚀
Support Team Leads
The incoming chat volume is too high for anyone to keep up with manual participant entry, leading to missed referral rewards — automating both apps means every conversation is processed instantly and no customer slips through the cracks.
💼
Sales Development Reps
You own the next step in the sales pipeline and depend on colleagues upstream to hand over lead details from live chats — with this integration, lead handovers happen automatically and you receive instant notifications the moment a prospect qualifies.
🗂️
Data Operations Managers
You need a reliable customer history across platforms but keep finding gaps between your chat logs and referral databases — this integration means every record syncs seamlessly and your audit trails remain complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Viral Loops + Drift

Build and manage your Viral Loops + Drift automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Viral Loops + Drift with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Drift to Viral Loops?
Frequently Asked Questions
You can connect Drift to Viral Loops in just 1 click using pre-built workflows on Integrately, or use Integrately AI to customise your exact steps. It supports seamless integration alongside apps like HubSpot, Slack, and Calendly.
How does Drift trigger a Viral Loops participant creation?
Frequently Asked Questions
Can I connect Drift, Viral Loops, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Drift and Viral Loops?
Frequently Asked Questions
How do conversation triggers work in Drift?
Frequently Asked Questions
How are referral rewards handled in Viral Loops?
Frequently Asked Questions
Can I automate this integration without writing code?
Frequently Asked Questions
Is the Drift and Viral Loops integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Drift or Viral Loops With 1500+ Other Apps

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Viral Loops
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