Create Zendesk ticket for new Dubb contact
Dubb + Zendesk Integration
Dubb + Zendesk Integration
Integrate Dubb to Zendesk in one click, or tell Integrately AI how you want each contact handled. Create tickets, add comments, update user profiles, and keep your customer support pipeline moving automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in Dubb
Ticket is solved in Zendesk- Ticket is updated in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Create contact in Dubb
- Update contact in Dubb
- Search contact in Dubb
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for Dubb + Zendesk Integration
Create tickets from new contacts, add comments, update organizations, and assign groups, all in just one click.
Most popular automations
Create Dubb contact from new Zendesk ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Dubb. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Dubb integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Dubb.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Dubb integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Dubb.
This makes it easy to keep track of your support tickets and contacts in one place.
Create Zendesk user for new Dubb contact
Dubb + Zendesk Integration
Create Dubb contact for new Zendesk group
Zendesk + Dubb Integration
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Connect more apps to your Dubb + Zendesk flow
Send support notifications to your team, log details in your CRM, and track follow-ups across your workspace. Pick a combination and activate it in one click.
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Slack (6)
Slack (6) +
Gmail (5)
Gmail (5) +
Salesforce (5)
Salesforce (5) +
HubSpot (5)
HubSpot (5) +
Jira Software Cloud (5)
Jira Software Cloud (5) +
Notion (5)
Notion (5) D
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When a new contact is created in Dubb, create a Zendesk ticket and notify your support channel in Slack.
New Dubb contacts immediately generate a Zendesk ticket while Slack alerts your support team, eliminating manual ticket creation.
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When a Zendesk ticket is solved, update the contact in Dubb and post an update in Slack.
Resolved support tickets update your Dubb contacts and notify your team in Slack, keeping records synchronized.
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If a Dubb contact triggers a priority Zendesk ticket, tag the ticket and alert the manager in Slack.
Priority issues from Dubb contacts get tagged in Zendesk and instantly flagged for managers in Slack.
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Use Claude to summarise every new Dubb contact note, create a Zendesk ticket, and post the brief in Slack.
Claude summarizes Dubb contact details before Zendesk creates a ticket and Slack posts the brief.
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When a Zendesk ticket is updated, search for the user in Dubb and post the update in Slack.
Ticket updates query Dubb user records and notify your support channel in Slack.
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Turn every solved Zendesk ticket into a Dubb user update, notify Slack, and log it in Salesforce.
Solved tickets update Dubb, notify Slack, and record the outcome in Salesforce automatically.
Supported triggers and actions for Dubb and Zendesk
Mix and match to build the exact automation you need
Dubb Triggers & Actions
Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Dubb + Zendesk?
Streamline your customer support and video communication workflows with powerful, automated actions.
🎫
Create Zendesk tickets from new Dubb contacts automatically
Turn every video communication contact into an active Zendesk support ticket the moment it arrives. Eliminate manual data entry and ensure every inquiry enters your support queue instantly.
📝
Capture every submitted contact field and detail
Map all available contact notes, custom fields, and video metadata directly into Zendesk ticket descriptions. Your support agents get complete context without switching between systems.
🔔
Alert your support team as soon as contacts arrive
Notify agents instantly in team communication channels whenever a new video contact generates a support ticket. Ensure fast response times for high-priority customer inquiries.
🔀
Route tickets based on submitted contact criteria
Apply conditional logic to route VIP or enterprise inquiries to specialized support queues while standard requests go to general ticketing. Ensure appropriate handling for every customer.
🔄
Keep contact records synchronized as tickets change
Update Dubb contact profiles automatically whenever Zendesk tickets undergo status changes or agent assignments. Maintain perfect alignment across your entire software stack.
🔍
Search and update existing records to prevent duplicates
Check for existing user profiles before creating new records in Zendesk or Dubb. Keep your databases clean and organized without manual deduplication work.
✅
Handle later ticket status updates and resolutions
Trigger automated workflows when Zendesk tickets are solved or closed, updating contact statuses and notifying internal stakeholders immediately.
🔗
Extend your workflow to team communication apps
Connect your Dubb and Zendesk core workflow with Slack or Gmail to notify stakeholders and send client confirmation emails automatically.
And much more...
Who is Dubb + Zendesk integration for?
Customer success, support, and sales teams use this integration to automatically sync video communication contacts into helpdesk tickets, eliminating manual data entry and speeding up response times.
Support operations managers
Customer success leads
Account executives
Customer support teams
Sales development reps
Operations directors
📈
Support operations managers
You rely on helpdesk ticket analytics to track team performance and response times, but manual data entry from video tools leaves your reports outdated and inaccurate — this integration means every new Dubb contact populates Zendesk instantly and your performance metrics stay current.
⚡
Customer success leads
You need to act fast when high-value clients reach out via video, but incoming leads sit unaddressed while agents manually create tickets — with this integration, every contact generates a Zendesk ticket immediately so you never miss a critical request.
🤝
Account executives
You answer to clients who expect prompt follow-up on every communication, but disjointed video and helpdesk tools cause frustrating delays — automating both apps means client requests flow seamlessly into support queues and progress is always transparent.
📊
Customer support teams
The daily volume of video inquiries is too high for your staff to keep up with manual ticket creation, leading to backlogs and frustrated customers — with this integration, contact creation and ticket generation happen automatically without manual intervention.
🔄
Sales development reps
You own the initial outreach and depend on timely handoffs to support and success teams, but manual record creation causes bottlenecks — connecting these apps means every lead is handed off instantly and customer onboarding starts without delay.
🗂️
Operations directors
You need a reliable audit history of customer communications, but manual copying between video platforms and helpdesk tools creates gaps in your records — this integration means every interaction is logged accurately and your database remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Dubb + Zendesk
Build and manage your Dubb + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Dubb + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Dubb to Zendesk?
You can connect Dubb to Zendesk in 1 click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking Dubb, Zendesk, and tools like Slack or Gmail.
Can I automatically create Zendesk support tickets from new Dubb video contacts?
Can I connect Dubb, Zendesk, and Slack?
What is a good Zapier alternative for Dubb and Zendesk?
How does Dubb handle contact creation triggers with Zendesk?
How are Zendesk ticket updates managed with Dubb?
Do I need coding skills to automate Dubb and Zendesk?
Is the Dubb and Zendesk integration free?
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