Microsoft Dynamics 365 CRM + Ecwid Integration

Integrate Ecwid to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each customer handled. Sync customer details, create leads in your CRM, update records, and trigger follow-ups automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • Ecwid
    Order is created in Ecwid
  • Ecwid
    Order is paid in Ecwid
  • Ecwid
    Order is shipped in Ecwid
  • Ecwid
    Order is picked up in Ecwid
  • Ecwid
    Customer is created in Ecwid
  • Ecwid
    Abandoned cart is created in Ecwid
  • Ecwid
    Product is created in Ecwid
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2.
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • Ecwid
    Create order in Ecwid
  • Ecwid
    Search order in Ecwid
  • Ecwid
    Create customer in Ecwid
  • Ecwid
    Search customer in Ecwid
  • Ecwid
    Create product in Ecwid
  • Ecwid
    Update product in Ecwid
  • Ecwid
    Search product in Ecwid
  • Ecwid
    Create discount coupon in Ecwid

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Ready Workflows Ready Workflows for Ecwid + Microsoft Dynamics 365 CRM Integration

Capture customers, sync leads, update contacts, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + Ecwid Integration

Create Ecwid customer for new Microsoft Dynamics 365 CRM contact

Creating a new Ecwid customer for every new Microsoft Dynamics 365 CRM contact is a great way to keep your databases in sync. This way, you can be sure that your customers' information is accurate and up to date, and that you're able to track their purchase history.

Additionally, this Microsoft Dynamics 365 CRM - Ecwid integration can help you to better understand your customers' needs and preferences, and to target your marketing efforts more effectively. By keeping your Ecwid and Microsoft Dynamics 365 CRM systems in sync, you can provide a better experience for your customers and thereby improve your business's bottom line.
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Ecwid + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact from new Ecwid customer

If you're an ecommerce business owner who uses Ecwid to power your online store, you'll be happy to know that when a new contact is created in Microsoft Dynamics 365 CRM, this automation will automatically create a customer in Ecwid.

This means that you can keep track of all your customers and their orders in one place, making it easy to manage your business.
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Ecwid + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact from new Ecwid order

As an online store owner, you're likely using Ecwid to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Ecwid with Microsoft Dynamics 365 CRM? This integration will allow you to automatically create a contact for each new order in Microsoft Dynamics 365 CRM.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Connect more apps to your Ecwid + Microsoft Dynamics 365 CRM flow

Send customer details to marketing tools, log orders in accounting software, and notify your team the moment records update. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
Ecwid
+
MailchimpMailchimp (5)
+
QuickBooks OnlineQuickBooks Online (4)
+
ShopifyShopify (4)
+
ZendeskZendesk (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
E
M
M
Add every new Ecwid customer to Mailchimp, and create a lead in Microsoft Dynamics 365 CRM
New Ecwid customers land in Mailchimp as subscribers and populate Microsoft Dynamics 365 CRM as leads instantly.
E
M
M
When an order is created in Ecwid, create a lead in Microsoft Dynamics 365 CRM and add a subscriber in Mailchimp
Store orders trigger new leads in Microsoft Dynamics 365 CRM while adding buyers to Mailchimp lists.
E
M
M
When an abandoned cart is created in Ecwid, create a lead in Microsoft Dynamics 365 CRM and add a subscriber in Mailchimp
Turn abandoned carts into CRM leads and retarget shoppers in Mailchimp automatically.
E
M
M
Use Claude to summarise Ecwid customer profiles, create a lead in Microsoft Dynamics 365 CRM, and add a subscriber in Mailchimp
Use AI to analyze Ecwid customers, update Microsoft Dynamics 365 CRM, and segment Mailchimp lists.
E
M
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When an order is paid in Ecwid, update the contact in Microsoft Dynamics 365 CRM and add a tag in Mailchimp
Paid store orders update Microsoft Dynamics 365 CRM contacts and tag buyers in Mailchimp.

Supported triggers and actions for Microsoft Dynamics 365 CRM and Ecwid

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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Ecwid
Ecwid Triggers & Actions
Order is created in Ecwid
Triggers the automation when a new order is created
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Order is paid in Ecwid
Triggers the automation when payment is made for any order
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Order is shipped in Ecwid
Triggers the automation when any order is shipped
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Order is picked up in Ecwid
Triggers the automation when any order is picked up for delivery
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Customer is created in Ecwid
Triggers the automation when a new customer is created
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Abandoned cart is created in Ecwid
Triggers the automation when a cart is abandoned by a customer
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Product is created in Ecwid
Triggers the automation when a new product is created
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Create order in Ecwid
Creates a new order
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Search order in Ecwid
Searches for a order
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Create customer in Ecwid
Adds a new customer to the database
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Search customer in Ecwid
Locates and retrieves customer information
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Create product in Ecwid
Generates and launch new products
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Update product in Ecwid
Updates product information
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Search product in Ecwid
Searches for a product
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Create discount coupon in Ecwid
Generates discount coupons for customers
Try it →

What can you automate with Ecwid + Microsoft Dynamics 365 CRM?

Streamline your e-commerce operations by connecting store activity directly to your sales and CRM pipelines.

What you can automate?
🛒
Sync store orders directly to your CRM pipeline
Turn every new Ecwid order into a lead or sales order in Microsoft Dynamics 365 CRM automatically. Eliminate manual data entry and ensure your sales team sees every transaction the moment it happens.
📋
Capture every submitted customer field
Map available Ecwid buyer answers and profile notes into corresponding Microsoft Dynamics 365 CRM fields. Your CRM records become a richer source for review, segmentation, and sales outreach.
🔔
Alert your team the second a sale occurs
Notify sales reps and support staff in Slack or via email immediately when a high-value store order is paid. Response times drop and customer engagement begins faster than ever.
🔀
Route records based on order value or tier
Perform different actions in Microsoft Dynamics 365 CRM depending on whether an Ecwid order meets specific monetary thresholds. High-tier buyers can trigger priority lead assignments instantly.
🔄
Keep CRM contacts updated as customers change
Ensure modifications to Ecwid profiles reflect instantly in your Microsoft Dynamics 365 CRM database. Maintain clean, accurate customer records across your entire software stack without lifting a finger.
🔍
Search and update instead of creating duplicates
Check if an account or contact already exists in Microsoft Dynamics 365 CRM before creating a new entry for an Ecwid buyer. Keep your CRM clean and free of redundant profile clutter.
📦
Handle later fulfillment and payment milestones
Update lead stages and contact records in Microsoft Dynamics 365 CRM automatically when an Ecwid order is paid, shipped, or fulfilled. Keep your pipeline status aligned with real-world progress.
🌐
Extend your workflow to marketing and support tools
Connect your core Ecwid and Microsoft Dynamics 365 CRM flow with Mailchimp, QuickBooks Online, Slack, or Google Sheets to build powerful multi-app automations that span your entire business.
And much more...

Who is Ecwid + Microsoft Dynamics 365 CRM integration for?

E-commerce managers, sales leaders, and finance teams eliminate manual data entry, keeping customer records and revenue pipelines updated automatically across platforms.

E-commerce Directors
E-commerce Directors
Sales Operations Leads
Sales Operations Leads
Account Managers
Account Managers
Store Managers
Store Managers
Customer Success Teams
Customer Success Teams
Finance Analysts
Finance Analysts
📈
E-commerce Directors
You're reviewing store revenue reports but your CRM pipeline only updates when someone manually exports orders, so the conversion metrics you're reporting against are always a few hours behind — with this integration, every new order lands in your CRM instantly and your sales data stays current.
Sales Operations Leads
You need to follow up on high-value store signups immediately, and you find out about new buyers long after checkout because customer details sit trapped in your storefront — automating both apps means every customer creates a CRM lead instantly so your team can reach out right away.
🤝
Account Managers
You answer to key clients who want to see their onboarding and purchase history reflected across all company dashboards, but manual syncing leaves gaps in their profiles — this integration means every store activity syncs directly into your CRM so client records are always complete.
🛍️
Store Managers
The order volume during promotional campaigns is too high for anyone to keep up with by hand, leading to missed customer profiles and delayed fulfillment tracking — connecting these apps means every transaction logs automatically so your staff stays on top of heavy traffic.
🔄
Customer Success Teams
You own the post-purchase onboarding process and depend on someone upstream to hand over store buyer details before you can start outreach — automating both apps means customer records flow straight from checkout into your support systems without manual handoffs.
📊
Finance Analysts
You need a reliable history of all store transactions and keep finding gaps between storefront records and CRM logs due to human error — integrating these apps means every payment and customer profile matches up cleanly across your financial and sales systems.
Our team

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Why choose Integrately to automate Microsoft Dynamics 365 CRM + Ecwid

Build and manage your Microsoft Dynamics 365 CRM + Ecwid automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + Ecwid with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Ecwid to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect Ecwid to Microsoft Dynamics 365 CRM instantly using 1-click automations on Integrately. Choose from ready-made templates or ask Integrately AI to build the workflow and map your fields. You can also connect apps like Slack, Mailchimp, and QuickBooks Online.
Can I automatically create a Microsoft Dynamics 365 CRM lead when an Ecwid order is placed?
Frequently Asked Questions
Can I connect Ecwid, Microsoft Dynamics 365 CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Ecwid and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does Ecwid customer data sync into Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Can I update existing Microsoft Dynamics 365 CRM contacts when an Ecwid order is paid?
Frequently Asked Questions
Do I need coding skills to automate Ecwid and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
Is the Ecwid and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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You Can Also Connect Ecwid or Microsoft Dynamics 365 CRM With 1500+ Other Apps

Ecwid
Popular Ecwid Integrations
Connect Ecwid to marketing platforms, e-commerce tools, and payment gateways to manage storefront data and expand your reach.
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Microsoft Dynamics 365 CRM
Popular Microsoft Dynamics 365 CRM Integrations
Sync Microsoft Dynamics 365 CRM with email, analytics, and productivity applications to keep sales pipelines and customer records fully synchronized.