Files.com + Eko Integration

You're reviewing order and submission metrics, but your tracking systems only update when someone manually exports records, so the metrics you're optimising against are always outdated — this integration means every new order lands in your storage and analytics instantly and your data stays current.

You need to act on client inquiries immediately, but support tickets stall while attachments wait in unmonitored folders — with this integration, every client submission triggers secure file transfers and alerts your team without manual delays.

You answer to clients who expect immediate file sharing and up-to-date onboarding records, but tracking documents manually leads to missing files — automating both apps means client documents and form responses sync securely on every submission.

The volume of custom store orders and client uploads is too high for anyone to keep up by hand, leading to misplaced files and customer friction — connecting these apps means every transaction and document transfer happens automatically.

You depend on upstream order notifications to begin fulfillment work, but delayed file handoffs leave your team waiting — this integration means order data and files transfer instantly so work begins the moment a customer submits.

You need a reliable history of all client file exchanges and form submissions, but manual record-keeping keeps leaving gaps in your audit trails — connecting these apps means every file transfer and contact update is logged without exception.