If you're using Paddle to process payments on your website, you'll want to keep in mind that when a customer's order is created, a corresponding contact should also be created in EngageBay CRM.
This will ensure that all future correspondence with the customer is tracked and attributed to that contact, making it easy to keep track of communications and transactions. In addition, automating this process will help ensure accuracy and efficiency.
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EngageBay is a complete and affordable marketing & sales software designed for small businesses. It will help you manage your entire business, from sales to marketing and customer engagement - all in one simple place.
Paddle is an all-in-one billing platform for SaaS businesses and apps. As a Merchant of Record, it manages payments, subscriptions, global sales tax compliance, fraud protection, and churn recovery — all under one roof.