Facebook Messenger + Erxes Integration

Integrate Erxes to Facebook Messenger in one click, or tell Integrately AI how you want each message handled. Send replies instantly, notify your team, update your records, and trigger follow-ups automatically.

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1.
  • Facebook Messenger
    Message is received in Facebook Messenger Instant
  • Erxes
    Customer is created in Erxes Instant
  • Erxes
    Customer is updated in Erxes Instant
  • Erxes
    Customer is deleted in Erxes Instant
  • Erxes
    Form submission is received in Erxes Instant
  • Erxes
    Company is created in Erxes Instant
  • Erxes
    Company is updated in Erxes Instant
  • Erxes
    Company is deleted in Erxes Instant
  • Erxes
    Admin sends engagement message in Erxes Instant
  • Erxes
    Customer sends a message in Erxes Instant
  • Erxes
    Admin sent message in Erxes Instant
  • Erxes
    Knowledge base is created in Erxes Instant
  • Erxes
    Knowledge base is updated in Erxes Instant
  • Erxes
    Knowledge base is deleted in Erxes Instant
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2.
  • Facebook Messenger
    Send message from page in Facebook Messenger

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Ready Workflows Ready Workflows for Erxes + Facebook Messenger Integration

Capture incoming messages, send automated Facebook Messenger replies, update records, alert your team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Erxes + Facebook Messenger Integration

Send Facebook Messenger message for new Erxes contact

Many businesses rely on marketing to bring in new customers and grow their sales. One key element of successful marketing is staying in touch with your prospective customers. However, manually sending out messages to each new contact can be time-consuming and ineffective. Fortunately, there is a better way.

By automatically sending a Facebook Messenger message for every new Erxes contact, you can stay connected with your prospects without spending hours crafting individual messages. This simple automation can help you build better relationships with your prospects and close more sales.
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Connect more apps to your Erxes + Facebook Messenger flow

Route incoming chatbot chats to your CRM, notify support teams on Slack, and keep customer logs updated across your tools. Pick a combination and activate it in one click.

Facebook Messenger
Erxes
+
ShopifyShopify (3)
+
HubspotHubspot (3)
+
ZendeskZendesk (3)
+
GmailGmail (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
E
S
F
Create a Shopify customer from every Erxes form submission, and send a confirmation via Facebook Messenger
Erxes form submissions instantly create customer profiles in Shopify while triggering an automated confirmation message in Facebook Messenger.
E
S
F
Add new Erxes customers to Shopify and notify them instantly using Facebook Messenger
New Erxes customer accounts automatically register in Shopify and receive a welcome message directly in Facebook Messenger.
E
S
F
Update Shopify customer details when Erxes customer profiles are updated, and notify via Facebook Messenger
Erxes customer updates immediately refresh Shopify records and trigger a status message on Facebook Messenger.

Supported triggers and actions for Facebook Messenger and Erxes

Mix and match to build the exact automation you need

Facebook Messenger
Facebook Messenger Triggers & Actions
Instant
Message is received in Facebook Messenger
Triggers the automation when a new message is received
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Send message from page in Facebook Messenger
Sends a message from a page
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Erxes
Erxes Triggers & Actions
Instant
Customer is created in Erxes
Triggers the automation when a new customer is created
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Instant
Customer is updated in Erxes
Triggers the automation when customer details are updated
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Instant
Customer is deleted in Erxes
Triggers the automation when a customer is removed from the database
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Instant
Form submission is received in Erxes
Triggers the automation when a form is filled
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Instant
Company is created in Erxes
Triggers the automation when a new company is created
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Instant
Company is updated in Erxes
Triggers the automation when a company is updated
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Instant
Company is deleted in Erxes
Triggers the automation when a company is deleted
Try it →
Instant
Admin sends engagement message in Erxes
Triggers the automation when an admin sends an engagement message to a contact
Try it →
Instant
Customer sends a message in Erxes
Triggers the automation when a customer sends a message
Try it →
Instant
Admin sent message in Erxes
Triggers the automation when the admin sends a message to someone
Try it →
Instant
Knowledge base is created in Erxes
Triggers the automation when new knowledge base is created
Try it →
Instant
Knowledge base is updated in Erxes
Triggers the automation when a knowledge base is modified
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Instant
Knowledge base is deleted in Erxes
Triggers the automation when a knowledge base is deleted
Try it →
No action is available

What can you automate with Erxes + Facebook Messenger?

Streamline your customer communications by automatically triggering Facebook Messenger updates from Erxes events, form submissions, and customer updates.

What you can automate?
💬
Trigger instant Facebook Messenger replies from Erxes messages
When a customer sends a message in Erxes, automatically dispatch a customized response via Facebook Messenger to keep conversations moving without manual delays.
📝
Send Facebook Messenger updates for every Erxes form submission
Capture form submissions received in Erxes and immediately reach out to respondents on Facebook Messenger with follow-up information or next steps.
👥
Sync new Erxes customer accounts with Facebook Messenger outreach
Whenever a new customer is created in Erxes, initiate a targeted greeting or onboarding sequence through Facebook Messenger automatically.
🔀
Route messages based on Erxes form submission details
If a form submission in Erxes contains specific user preferences, trigger tailored messaging flows in Facebook Messenger depending on the selected criteria.
🔄
Keep messaging workflows updated when Erxes records change
When customer details or company profiles are updated in Erxes, synchronize your outreach parameters and messaging triggers instantly.
🛑
Handle customer deletions and status updates smoothly
Ensure your Facebook Messenger communication logic adapts correctly whenever customer or company records are deleted or modified in Erxes.
📚
Deliver knowledge base updates directly via Facebook Messenger
When a new knowledge base article is created or updated in Erxes, automatically share the relevant resource link with your audience on Facebook Messenger.
🔌
Extend your Erxes and Facebook Messenger workflows to Google Sheets
Automatically log every Erxes customer creation event into Google Sheets while simultaneously triggering your Facebook Messenger outreach sequence.
And much more...

Who is Erxes + Facebook Messenger integration for?

Customer success teams, marketers, and support managers using Erxes and Facebook Messenger to automate communication and streamline customer engagement across channels.

Customer success managers
Customer success managers
Support leads
Support leads
Agency account managers
Agency account managers
Growth marketers
Growth marketers
E-commerce support teams
E-commerce support teams
Operations directors
Operations directors
📊
Customer success managers
You're tracking incoming chats and form submissions in Erxes but failing to update your messaging campaigns on Facebook Messenger in real time, so your audience misses timely updates — with this integration, every interaction triggers an instant message and keeps your communication aligned.
⚡
Support leads
You're receiving customer inquiries in Erxes but manually copying details to send updates in Facebook Messenger, so response times lag during peak hours — automating both apps means your team sends instant replies without manual overhead.
🤝
Agency account managers
You're collecting client leads through Erxes forms but struggling to keep client communication synced across Facebook Messenger, so stakeholders experience communication gaps — connecting these apps means every form submission instantly dispatches a tailored Facebook Messenger update.
📈
Growth marketers
You're generating user engagement in Erxes chatbots but losing track of follow-ups on Facebook Messenger, so prospective buyers slip through the cracks — this integration means every new customer record automatically triggers a targeted Facebook Messenger touchpoint.
🛒
E-commerce support teams
You're capturing shopper questions via Erxes but failing to tie them to Facebook Messenger broadcast workflows, so buyers wait too long for order assistance — automating both apps means every inquiry receives an immediate automated response.
📋
Operations directors
You're managing chatbot logs in Erxes while running separate outreach in Facebook Messenger, so conversation histories remain fragmented across platforms — with this integration, your chat workflows and messaging channels operate as one unified pipeline.
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Why choose Integrately to automate Facebook Messenger + Erxes

Build and manage your Facebook Messenger + Erxes automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Facebook Messenger + Erxes with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Erxes to Facebook Messenger?
Frequently Asked Questions
You can connect Erxes to Facebook Messenger in 1 click using ready templates on Integrately or by asking Integrately AI to build the automation. It links Erxes with Facebook Messenger and other tools like Shopify, Hubspot, and Slack instantly.
Can I automatically send Facebook Messenger replies when a customer sends a message in Erxes?
Frequently Asked Questions
Can I connect Erxes, Facebook Messenger, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Erxes and Facebook Messenger?
Frequently Asked Questions
How does Erxes handle customer data and form submissions in automations?
Frequently Asked Questions
Can I trigger Facebook Messenger messages based on specific Erxes triggers?
Frequently Asked Questions
Do I need coding skills to set up Erxes and Facebook Messenger automations?
Frequently Asked Questions
Is the Erxes and Facebook Messenger integration free?
Frequently Asked Questions
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You Can Also Connect Erxes or Facebook Messenger With 1500+ Other Apps

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