Erxes + GitLab Integration
Integrate Erxes to GitLab in one click, or tell Integrately AI how you want each customer handled. Track issues, assign tasks, update statuses, and sync your development workflow automatically.
Free forever.Use premium features free for 14 days.1.
Customer is created in Erxes Instant- Customer is updated in Erxes Instant
- Customer is deleted in Erxes Instant
- Form submission is received in Erxes Instant
- Company is created in Erxes Instant
- Company is updated in Erxes Instant
- Company is deleted in Erxes Instant
- Admin sends engagement message in Erxes Instant
- Customer sends a message in Erxes Instant
- Admin sent message in Erxes Instant
- Knowledge base is created in Erxes Instant
- Knowledge base is updated in Erxes Instant
- Knowledge base is deleted in Erxes Instant
Project issue is created in GitLab Instant- Project issue is close in GitLab Instant
- Project issue is reopened in GitLab Instant
- Group issue is created in GitLab Instant
- Project issue is updated in GitLab Instant
- Group issue is updated in GitLab Instant
- Group issue is closed in GitLab Instant
- Group issue is reopened in GitLab Instant
- Project merge request is created in GitLab Instant
- Group merge request is created in GitLab Instant
- Project merge request is merged in GitLab Instant
- Project merge request is updated in GitLab Instant
- Group merge request is updated in GitLab Instant
- Group merge request is merged in GitLab Instant
- New commit in GitLab
- Project is created in GitLab
2.
- Search issues in GitLab
- Create issue in GitLab
- Update issue in GitLab
- Create issue note in GitLab
- Create merge request note in GitLab
- Search all merge request in GitLab
- Search group merge request in GitLab
- Search project merge request in GitLab
Trusted by experts at...
Ready Workflows for Erxes + GitLab Integration
Capture customer details, create tracking issues, update statuses, and notify your development team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Erxes + GitLab flow
Connect your favourite messaging, tracking, and documentation tools to extend your automation pipeline. Pick a combination and activate it in one click.
+
Slack (5)
Slack (5) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Zendesk (3)
Zendesk (3) +
Hubspot (3)
Hubspot (3) +
Google Sheets (3)
Google Sheets (3) +
Notion (3)
Notion (3) E
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Add every new Erxes customer to GitLab as a project issue, and notify your team on Slack.
New Erxes customers become GitLab project issues instantly and your team hears about it on Slack, so engineering never misses a new customer record.
E
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When a form submission is received in Erxes, create an issue note in GitLab and alert your support channel in Slack.
Erxes form submissions immediately add notes to GitLab issues and notify your support channel on Slack for faster triage.
E
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When a company is created in Erxes, update an issue in GitLab and post the update in Slack.
Erxes company records update your GitLab issues automatically and notify your team on Slack.
E
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If a customer is created in Erxes with VIP status, create a priority issue in GitLab and alert your VIP channel in Slack; otherwise, create a standard issue in GitLab and notify your general channel in Slack.
Route VIP Erxes customers to priority GitLab issues and alert specific Slack channels automatically.
E
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Use Claude to summarise every new Erxes customer message, create a project issue in GitLab, and post the brief in Slack.
Claude summarises incoming Erxes customer messages, creates a GitLab issue, and shares the brief on Slack.
Supported triggers and actions for Erxes and GitLab
Mix and match to build the exact automation you need
Erxes Triggers & Actions
Instant
Customer is updated in Erxes
Triggers the automation when customer details are updated
Try it → Instant
Customer is deleted in Erxes
Triggers the automation when a customer is removed from the database
Try it → Instant
Admin sends engagement message in Erxes
Triggers the automation when an admin sends an engagement message to a contact
Try it → Instant
Customer sends a message in Erxes
Triggers the automation when a customer sends a message
Try it → Instant
Admin sent message in Erxes
Triggers the automation when the admin sends a message to someone
Try it → Instant
Knowledge base is created in Erxes
Triggers the automation when new knowledge base is created
Try it → Instant
Knowledge base is updated in Erxes
Triggers the automation when a knowledge base is modified
Try it → Instant
Knowledge base is deleted in Erxes
Triggers the automation when a knowledge base is deleted
Try it → GitLab Triggers & Actions
Instant
Project issue is created in GitLab
Triggers the automation when a project issue is created
Try it → Instant
Project issue is close in GitLab
Triggers the automation when a project issue is closed
Try it → Instant
Project issue is reopened in GitLab
Triggers the automation when a project issue is reopened
Try it → Instant
Group issue is created in GitLab
Triggers the automation when a group issue is created
Try it → Instant
Project issue is updated in GitLab
Triggers the automation when a project issue is updated
Try it → Instant
Group issue is updated in GitLab
Triggers the automation when a group issue is updated
Try it → Instant
Group issue is closed in GitLab
Triggers the automation when a group issue is closed
Try it → Instant
Group issue is reopened in GitLab
Triggers the automation when a group issue is reopened
Try it → Instant
Project merge request is created in GitLab
Triggers the automation when a project merge request is created
Try it → Instant
Group merge request is created in GitLab
Triggers the automation when a new merge request is created within a group
Try it → Instant
Project merge request is merged in GitLab
Triggers the automation when a project merge request is merged
Try it → Instant
Project merge request is updated in GitLab
Triggers the automation when a project merge request is updated
Try it → Instant
Group merge request is updated in GitLab
Triggers the automation when a group merge request is modified
Try it → Instant
Group merge request is merged in GitLab
Triggers the automation when a merge request within a group is merged
Try it → New commit in GitLab
Triggers the automation when a new commit is made in a particular repository
Try it → What can you automate with Erxes + GitLab?
Streamline your development workflows by turning customer interactions, form submissions, and company updates into tracked issues automatically.
🎯
Create GitLab issues from new Erxes customers
Automatically generate a project issue in GitLab the moment a new customer is created in Erxes, eliminating manual copy-pasting between platforms.
📝
Capture every submitted form field
Map all available Erxes form submission details directly into GitLab issue notes instead of just basic contact names, preserving complete context.
🔔
Alert your team instantly on new events
Trigger team notifications the second an Erxes customer sends a message or submits a form, ensuring your developers never miss a critical update.
🔀
Route records based on submitted data
Evaluate customer attributes or form fields in Erxes to create priority GitLab issues for enterprise accounts and standard issues for general inquiries.
🔄
Keep tracking records up to date
Automatically update existing GitLab issues whenever company details or customer profiles are modified in Erxes.
🔍
Search and update without creating duplicates
Search existing GitLab issues before creating new ones, ensuring your project board remains clean and free of duplicate entries.
⏱️
Handle knowledge base and status updates
Trigger automated workflows when knowledge base articles are created or updated in Erxes to keep your GitLab documentation synchronized.
🌐
Extend your workflow to Slack
Send Erxes customer data to GitLab and instantly notify your team in Slack with a single multi-step automation.
And much more...
Who is Erxes + GitLab integration for?
Development teams, support managers, and project coordinators rely on this integration to eliminate manual data entry and synchronize customer interactions with issue tracking.
Product managers
Support engineers
Project coordinators
Customer success teams
Software developers
Quality assurance leads
📈
Product managers
You're tracking feature requests in Erxes chats but your issue counts in GitLab only update when someone manually logs them, so the backlog metrics you're reviewing against are always outdated — with this integration, every new customer request becomes a tracked issue instantly and your data stays current.
⚡
Support engineers
You need to escalate urgent customer bugs from Erxes straight to engineering, but manual handoffs mean tickets sit unnoticed for hours — connecting these apps means every customer submission creates a GitLab issue instantly so your team responds without delay.
📋
Project coordinators
You answer to stakeholders who want real-time visibility into customer feedback mapped to development work, but manual reporting creates constant gaps — automating both apps means every interaction flows directly into your tracking pipeline with zero manual effort.
🔄
Customer success teams
The volume of incoming inquiries in Erxes is too high for anyone to keep up by hand while creating matching development tickets — this integration means every customer record and form submission triggers its corresponding GitLab issue automatically.
💻
Software developers
You own the development sprint and depend on support teams to hand over bug reports from Erxes chats, leading to missing context — integrating these apps means every bug report arrives in GitLab with full customer details attached.
🗂️
Quality assurance leads
You need a reliable audit history of customer issues and form submissions, but manual logging leaves gaps in your tracking system — automating both apps means every Erxes event is recorded as a GitLab issue with complete accuracy.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Erxes + GitLab
Build and manage your Erxes + GitLab automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Erxes + GitLab with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Erxes + GitLab Now 
In Just 1 Click!
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😍
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In Just 1 Click!
Frequently Asked Questions
How do I connect Erxes to GitLab?
You can connect Erxes to GitLab in 1 click using ready templates on Integrately or by asking Integrately AI to build the automation. It links Erxes with GitLab alongside tools like Slack, Jira Software Cloud, Zendesk, and Google Sheets without any coding.
Can I automatically create GitLab issues from Erxes customer records?
Can I connect Erxes, GitLab, and Slack?
What is a good Zapier alternative for Erxes and GitLab?
How does Erxes handle customer data during automation?
How do GitLab issues update when Erxes records change?
Do I need coding skills to automate Erxes and GitLab?
Is the Erxes and GitLab integration free?
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