Erxes + Instabot: Chatbot Platform Integration

You're running campaigns across multiple chat funnels but your tracking sheet only updates when someone manually exports submissions, so the row counts you're optimising against are always a few hours behind — with this integration, every new form submission lands in the sheet instantly and your data stays current.

You need to engage incoming chatbot leads immediately, but waiting for notifications causes valuable prospects to go cold before your team can reach out — this integration means every new user created in your chatbot alerts your sales channel instantly and accelerates follow-up.

You answer to stakeholders who want transparent progress updates on inbound customer inquiries, but compiling conversation metrics by hand takes hours every week — automating both apps means your reporting dashboards update in real time with zero manual effort.

The volume of inbound messages is too high for anyone to keep up by hand, leading to missed customer queries and delayed ticket creation — connecting these apps means every customer message automatically generates the necessary support records without human delay.

You own the downstream customer onboarding process and depend on your front-end team to hand over clean submission data, but missing fields break your pipeline — with this integration, every form field maps accurately across platforms without manual transcription errors.

You need a reliable, unbroken history of customer interactions across your tech stack, but inconsistent record keeping keeps leaving gaps in your database — automating both apps means every customer creation and form submission is logged reliably every single time.