Facebook Messenger + EspoCRM Integration

Integrate EspoCRM to Facebook Messenger in one click, or tell Integrately AI how you want each contact handled. Log conversations, create contacts and tasks, alert your support team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Facebook Messenger
    Message is received in Facebook Messenger Instant
  • EspoCRM
    Target list is created in EspoCRM Instant
  • EspoCRM
    Contact is created in EspoCRM Instant
  • EspoCRM
    Contact is deleted in EspoCRM Instant
  • EspoCRM
    Contact is updated in EspoCRM Instant
  • EspoCRM
    Task is created in EspoCRM Instant
  • EspoCRM
    Task is updated in EspoCRM Instant
  • EspoCRM
    Task is deleted in EspoCRM Instant
  • EspoCRM
    Account is created in EspoCRM Instant
  • EspoCRM
    Opportunity is created in EspoCRM Instant
  • EspoCRM
    Meeting is created in EspoCRM Instant
  • EspoCRM
    Opportunity is updated in EspoCRM Instant
  • EspoCRM
    Case is created in EspoCRM Instant
  • EspoCRM
    Account is updated in EspoCRM Instant
  • EspoCRM
    Account is deleted in EspoCRM Instant
  • EspoCRM
    Opportunity is deleted in EspoCRM Instant
  • EspoCRM
    Case is updated in EspoCRM Instant
  • EspoCRM
    Case is deleted in EspoCRM Instant
  • EspoCRM
    Meeting is updated in EspoCRM Instant
  • EspoCRM
    Meeting is deleted in EspoCRM Instant
  • EspoCRM
    Lead is updated in EspoCRM Instant
  • EspoCRM
    Lead is created in EspoCRM Instant
  • EspoCRM
    Lead is deleted in EspoCRM Instant
  • EspoCRM
    Call is created in EspoCRM Instant
  • EspoCRM
    Call record is updated in EspoCRM Instant
  • EspoCRM
    Call is deleted in EspoCRM Instant
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2.
  • Facebook Messenger
    Send message from page in Facebook Messenger
  • EspoCRM
    Search lead by name in EspoCRM
  • EspoCRM
    Create contact in EspoCRM
  • EspoCRM
    Search contact in EspoCRM
  • EspoCRM
    Update contact in EspoCRM
  • EspoCRM
    Delete contact in EspoCRM
  • EspoCRM
    Create lead in EspoCRM
  • EspoCRM
    Search lead email in EspoCRM
  • EspoCRM
    Update lead in EspoCRM
  • EspoCRM
    Delete lead in EspoCRM
  • EspoCRM
    Create task in EspoCRM
  • EspoCRM
    Create account in EspoCRM
  • EspoCRM
    Create case in EspoCRM
  • EspoCRM
    Create meeting in EspoCRM
  • EspoCRM
    Search account in EspoCRM
  • EspoCRM
    Update account in EspoCRM
  • EspoCRM
    Delete opportunity in EspoCRM
  • EspoCRM
    Delete meeting in EspoCRM
  • EspoCRM
    Create opportunity in EspoCRM
  • EspoCRM
    Search opportunity in EspoCRM
  • EspoCRM
    Search meeting in EspoCRM
  • EspoCRM
    Update opportunity in EspoCRM
  • EspoCRM
    Update meeting in EspoCRM
  • EspoCRM
    Search case in EspoCRM
  • EspoCRM
    Update case in EspoCRM
  • EspoCRM
    Delete account in EspoCRM
  • EspoCRM
    Delete case in EspoCRM
  • EspoCRM
    Create call in EspoCRM
  • EspoCRM
    Search call in EspoCRM
  • EspoCRM
    Update call in EspoCRM
  • EspoCRM
    Delete call in EspoCRM

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Ready Workflows Ready Workflows for EspoCRM + Facebook Messenger Integration

Capture incoming messages, create contacts, update records, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
EspoCRM + Facebook Messenger Integration

Send Facebook Messenger message for new EspoCRM contact

Anytime a new contact is added to your EspoCRM, automatically send them a message through Facebook Messenger letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this EspoCRM - Facebook Messenger integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
EspoCRM + Facebook Messenger Integration

Send Facebook Messenger message for new EspoCRM task

With this EspoCRM - Facebook Messenger integration, whenever a new task is created in EspoCRM, message will be sent via Facebook Messenger. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your EspoCRM + Facebook Messenger flow

Send notifications, sync spreadsheets, manage email campaigns, and schedule follow-ups across your entire stack. Pick a combination and activate it in one click.

Facebook Messenger
EspoCRM
+
GmailGmail (3)
+
MailchimpMailchimp (2)
+
WhatsAppWhatsApp (2)
+
Google SheetsGoogle Sheets (3)
+
CalendlyCalendly (2)
+
StripeStripe (2)
F
E
G
Create an EspoCRM contact from every Facebook Messenger message and send a welcome email in Gmail
New Facebook Messenger messages instantly create a contact in EspoCRM and send a welcome email via Gmail, keeping your communication prompt.
E
F
G
When an EspoCRM task is updated, send a notification message in Facebook Messenger and email a summary in Gmail
Team updates in EspoCRM automatically trigger notifications in Facebook Messenger and email briefings in Gmail.
E
F
G
Use ChatGPT to summarise every EspoCRM contact update, send a message in Facebook Messenger, and email the brief in Gmail
AI-generated summaries of EspoCRM contact updates are dispatched instantly via Facebook Messenger and Gmail.

Supported triggers and actions for Facebook Messenger and EspoCRM

Mix and match to build the exact automation you need

Facebook Messenger
Facebook Messenger Triggers & Actions
Instant
Message is received in Facebook Messenger
Triggers the automation when a new message is received
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Send message from page in Facebook Messenger
Sends a message from a page
Try it →
EspoCRM
EspoCRM Triggers & Actions
Instant
Target list is created in EspoCRM
Triggers the automation when a new target list is created
Try it →
Instant
Contact is created in EspoCRM
Triggers the automation when a new contact is created
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Instant
Contact is deleted in EspoCRM
Triggers the automation when a contact is removed from the particular list
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Instant
Contact is updated in EspoCRM
Triggers the automation when a contact is updated
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Instant
Task is created in EspoCRM
Triggers the automation when a new task is created
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Instant
Task is updated in EspoCRM
Triggers the automation when any task is updated
Try it →
Instant
Task is deleted in EspoCRM
Triggers the automation when a task is deleted
Try it →
Instant
Account is created in EspoCRM
Triggers the automation when a new account is created
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Instant
Opportunity is created in EspoCRM
Triggers the automation when any opportunity is updated
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Instant
Meeting is created in EspoCRM
Triggers the automation when a new meeting is scheduled
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Instant
Opportunity is updated in EspoCRM
Triggers the automation when any opportunity is updated
Try it →
Instant
Case is created in EspoCRM
Triggers the automation when a new case is created
Try it →
Instant
Account is updated in EspoCRM
Triggers the automation when an account is updated
Try it →
Instant
Account is deleted in EspoCRM
Triggers the automation when an account is deleted
Try it →
Instant
Opportunity is deleted in EspoCRM
Triggers the automation when any opportunity is deleted
Try it →
Instant
Case is updated in EspoCRM
Triggers the automation when any case is updated
Try it →
Instant
Case is deleted in EspoCRM
Triggers the automation when any case is deleted
Try it →
Instant
Meeting is updated in EspoCRM
Triggers the automation when the details of any meeting are updated
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Instant
Meeting is deleted in EspoCRM
Triggers the automation when a meeting is deleted
Try it →
Instant
Lead is updated in EspoCRM
Triggers the automation when the lead information is updated
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Instant
Lead is created in EspoCRM
Triggers the automation when a new lead is created
Try it →
Instant
Lead is deleted in EspoCRM
Triggers the automation when a lead is removed from the system
Try it →
Instant
Call is created in EspoCRM
Triggers the automation when a new call is made
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Instant
Call record is updated in EspoCRM
Triggers the automation when call details are modified
Try it →
Instant
Call is deleted in EspoCRM
Triggers the automation when a call is deleted from the log
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Search lead by name in EspoCRM
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Create contact in EspoCRM
Adds a new contact to the database
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Search contact in EspoCRM
Finds and retrieves contact information
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Update contact in EspoCRM
Updates contact information with new details
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Delete contact in EspoCRM
Removes a contact from the address book
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Create lead in EspoCRM
Generates new leads for potential customers
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Search lead email in EspoCRM
Searches for a lead's email
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Update lead in EspoCRM
Updates the lead information
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Delete lead in EspoCRM
Removes a lead from the database
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Create task in EspoCRM
Creates a new task
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Create account in EspoCRM
Generates a new account
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Create case in EspoCRM
Generates a new case entry
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Create meeting in EspoCRM
Schedule a meeting
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Search account in EspoCRM
Searches for account information
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Update account in EspoCRM
Updates account information
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Delete opportunity in EspoCRM
Removes a opportunity from the system
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Delete meeting in EspoCRM
Removes a scheduled meeting from the calendar
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Create opportunity in EspoCRM
Creates a new instance of the support system
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Search opportunity in EspoCRM
Searches for a opportunity
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Search meeting in EspoCRM
Searches for a meeting
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Update opportunity in EspoCRM
Updates the opportunity details as needed
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Update meeting in EspoCRM
Updates meeting details
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Search case in EspoCRM
Searches for a case record
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Update case in EspoCRM
Updates case details
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Delete account in EspoCRM
Removes an account and all associated data from the system
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Delete case in EspoCRM
Removes the particular case from the system
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Create call in EspoCRM
Initiates a call to the recipient
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Search call in EspoCRM
Searches for a call
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Update call in EspoCRM
Updates call information
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Delete call in EspoCRM
Deletes a call entry from the database
Try it →

What can you automate with EspoCRM + Facebook Messenger?

Streamline customer relationships and chat communications with powerful automated workflows.

What you can automate?
💬
Sync chat messages into CRM records automatically
Turn inbound Facebook Messenger conversations into structured contacts and leads inside EspoCRM without manual data entry. Your customer database updates the moment a message arrives.
📝
Capture every submitted chat field
Map customer names, contact numbers, and message notes from Facebook Messenger directly into EspoCRM fields. Your CRM records capture complete interaction details.
🔔
Alert your team instantly on new messages
Notify designated team members whenever a customer reaches out via Facebook Messenger or updates an EspoCRM record. Response times improve across departments.
🔀
Route records based on submitted criteria
Create different EspoCRM tasks or update specific accounts depending on the content of the inbound Facebook Messenger chat. Workflows adapt to customer needs.
🔄
Keep records updated as conversations evolve
Automatically update existing EspoCRM contacts or tasks when follow-up messages are received in Facebook Messenger. Your data stays synchronised and current.
🛡️
Prevent duplicate records with smart search
Search existing EspoCRM contacts before creating new entries from inbound Facebook Messenger chats. Clean data practices eliminate clutter.
📋
Manage follow-up tasks on status changes
Create follow-up tasks in EspoCRM whenever customer enquiries in Facebook Messenger reach specific resolution milestones. No task is ever missed.
🌐
Extend flows to connected business apps
Trigger additional actions in tools like Google Sheets or Gmail once your EspoCRM and Facebook Messenger automation completes. Your entire toolstack works together seamlessly.
And much more...

Who is EspoCRM + Facebook Messenger integration for?

Connecting EspoCRM and Facebook Messenger helps customer-facing teams capture chats, streamline follow-ups, and eliminate manual data entry across workflows.

Sales managers
Sales managers
Support agents
Support agents
Account coordinators
Account coordinators
Operations leads
Operations leads
Customer success reps
Customer success reps
Database administrators
Database administrators
📈
Sales managers
You're reviewing conversion metrics from social media channels but your CRM reports only update when someone manually logs chats, so the lead counts you're reviewing are always hours behind — with this integration, every new interaction populates your records instantly and your pipeline stays current.
Support agents
You need to respond to customer inquiries immediately, but incoming chats sit unread in social inboxes until someone checks them manually — with this integration, every new message creates a tracked record instantly and alerts your team without delay.
📊
Account coordinators
You answer to clients who expect real-time updates on their support cases, but logging conversation notes by hand takes hours away from active client care — with this integration, every chat detail is saved automatically and your status logs remain immaculate.
🔄
Operations leads
The volume of inbound social messages is too high for your team to keep up with manual entry, leading to missed leads and dropped inquiries — with this integration, every conversation is captured and routed without manual intervention.
🤝
Customer success reps
You own the relationship post-sale and depend on upstream chat handoffs to understand client needs, but crucial context gets lost between platforms — with this integration, complete message histories flow straight into your customer database.
🗂️
Database administrators
You need a reliable customer history, but manual chat logging results in missing records and duplicate entries across your database — with this integration, every conversation creates structured records cleanly and consistently.
Our team

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Why choose Integrately to automate Facebook Messenger + EspoCRM

Build and manage your Facebook Messenger + EspoCRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Facebook Messenger + EspoCRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Automation is ready
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Frequently Asked Questions

How do I connect EspoCRM to Facebook Messenger?
Frequently Asked Questions
You can connect EspoCRM to Facebook Messenger in 1 click using ready workflows on Integrately. Select a pre-built template, link your accounts, and let Integrately AI handle the setup process.
Can I automatically create EspoCRM contacts from Facebook Messenger messages?
Frequently Asked Questions
Can I connect EspoCRM, Facebook Messenger, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for EspoCRM and Facebook Messenger?
Frequently Asked Questions
How does EspoCRM handle contact records in this integration?
Frequently Asked Questions
How does Facebook Messenger trigger automated actions?
Frequently Asked Questions
Do I need coding skills to automate EspoCRM and Facebook Messenger?
Frequently Asked Questions
Is the EspoCRM and Facebook Messenger integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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Facebook Messenger
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