EspoCRM + Twilio Integration

Integrate EspoCRM to Twilio in one click, or tell Integrately AI how you want each contact handled. Send instant text messages, log customer communications, update contact records, and trigger automated follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • EspoCRM
    Target list is created in EspoCRM Instant
  • EspoCRM
    Contact is created in EspoCRM Instant
  • EspoCRM
    Contact is deleted in EspoCRM Instant
  • EspoCRM
    Contact is updated in EspoCRM Instant
  • EspoCRM
    Task is created in EspoCRM Instant
  • EspoCRM
    Task is updated in EspoCRM Instant
  • EspoCRM
    Task is deleted in EspoCRM Instant
  • EspoCRM
    Account is created in EspoCRM Instant
  • EspoCRM
    Opportunity is created in EspoCRM Instant
  • EspoCRM
    Meeting is created in EspoCRM Instant
  • EspoCRM
    Opportunity is updated in EspoCRM Instant
  • EspoCRM
    Case is created in EspoCRM Instant
  • EspoCRM
    Account is updated in EspoCRM Instant
  • EspoCRM
    Account is deleted in EspoCRM Instant
  • EspoCRM
    Opportunity is deleted in EspoCRM Instant
  • EspoCRM
    Case is updated in EspoCRM Instant
  • EspoCRM
    Case is deleted in EspoCRM Instant
  • EspoCRM
    Meeting is updated in EspoCRM Instant
  • EspoCRM
    Meeting is deleted in EspoCRM Instant
  • EspoCRM
    Lead is updated in EspoCRM Instant
  • EspoCRM
    Lead is created in EspoCRM Instant
  • EspoCRM
    Lead is deleted in EspoCRM Instant
  • EspoCRM
    Call is created in EspoCRM Instant
  • EspoCRM
    Call record is updated in EspoCRM Instant
  • EspoCRM
    Call is deleted in EspoCRM Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • EspoCRM
    Search lead by name in EspoCRM
  • EspoCRM
    Create contact in EspoCRM
  • EspoCRM
    Search contact in EspoCRM
  • EspoCRM
    Update contact in EspoCRM
  • EspoCRM
    Delete contact in EspoCRM
  • EspoCRM
    Create lead in EspoCRM
  • EspoCRM
    Search lead email in EspoCRM
  • EspoCRM
    Update lead in EspoCRM
  • EspoCRM
    Delete lead in EspoCRM
  • EspoCRM
    Create task in EspoCRM
  • EspoCRM
    Create account in EspoCRM
  • EspoCRM
    Create case in EspoCRM
  • EspoCRM
    Create meeting in EspoCRM
  • EspoCRM
    Search account in EspoCRM
  • EspoCRM
    Update account in EspoCRM
  • EspoCRM
    Delete opportunity in EspoCRM
  • EspoCRM
    Delete meeting in EspoCRM
  • EspoCRM
    Create opportunity in EspoCRM
  • EspoCRM
    Search opportunity in EspoCRM
  • EspoCRM
    Search meeting in EspoCRM
  • EspoCRM
    Update opportunity in EspoCRM
  • EspoCRM
    Update meeting in EspoCRM
  • EspoCRM
    Search case in EspoCRM
  • EspoCRM
    Update case in EspoCRM
  • EspoCRM
    Delete account in EspoCRM
  • EspoCRM
    Delete case in EspoCRM
  • EspoCRM
    Create call in EspoCRM
  • EspoCRM
    Search call in EspoCRM
  • EspoCRM
    Update call in EspoCRM
  • EspoCRM
    Delete call in EspoCRM
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for EspoCRM + Twilio Integration

Send instant texts when new contacts arrive, notify teams on communication updates, trigger call reminders, and update account records, all in just one click.

Most popular automationmost-popular-automations
EspoCRM + Twilio Integration

Send Twilio sms for new EspoCRM contact

Anytime a new contact is added to your EspoCRM, automatically send them a sms through Twilio letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this EspoCRM - Twilio integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
EspoCRM + Twilio Integration

Send Twilio sms for new EspoCRM task

With this EspoCRM - Twilio integration, whenever a new task is created in EspoCRM, sms will be sent via Twilio. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the sms that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your EspoCRM + Twilio flow

Capture communications and route them to your spreadsheets, calendars, email campaigns, and billing systems. Pick a combination and activate it in one click.

EspoCRM
Twilio
+
Google SheetsGoogle Sheets (8)
+
CalendlyCalendly (8)
+
GmailGmail (8)
+
MailchimpMailchimp (8)
+
SlackSlack (8)
+
StripeStripe (8)
E
G
T
Add every new EspoCRM contact to Google Sheets, and send an SMS notification in Twilio
New EspoCRM contacts appear in your Google Sheets spreadsheet instantly and Twilio sends an SMS notification, so your records and text logs stay completely up to date.
T
G
E
Log every incoming Twilio message in Google Sheets, and create a new task in EspoCRM
Incoming messages in Twilio are logged in Google Sheets and create a task in EspoCRM automatically, so communication history is never lost.
E
G
T
When an EspoCRM task is updated, update the matching row in Google Sheets and send a Twilio SMS
Task updates in EspoCRM update your Google Sheets row and trigger a Twilio SMS, keeping all progress visible and stakeholders notified.
E
G
T
Create a Twilio call and log it in Google Sheets whenever a new EspoCRM lead is registered
New EspoCRM leads trigger a Twilio call initiation and log the event in Google Sheets, streamlining outbound outreach workflows.
E
G
T
If an EspoCRM opportunity is created, log it in Google Sheets and send a WhatsApp template message in Twilio
New EspoCRM opportunities add a Google Sheets row and send a WhatsApp template message via Twilio for immediate client engagement.
T
G
E
When a Twilio call finishes, update the EspoCRM call record and log the duration in Google Sheets
Finished Twilio calls update your EspoCRM call record and log call metrics in Google Sheets automatically.
E
G
T
Use Claude to summarise new EspoCRM support cases, log them in Google Sheets, and send a Twilio SMS update
Use Claude to parse EspoCRM support cases, log structured summaries in Google Sheets, and dispatch SMS alerts via Twilio.
E
G
T
S
Turn every completed EspoCRM meeting into a Google Sheets log, send a Twilio SMS recap, and create a Stripe invoice
Completed EspoCRM meetings update Google Sheets, send an SMS recap via Twilio, and generate a Stripe invoice for billable sessions.

Supported triggers and actions for EspoCRM and Twilio

Mix and match to build the exact automation you need

EspoCRM
EspoCRM Triggers & Actions
Instant
Target list is created in EspoCRM
Triggers the automation when a new target list is created
Try it →
Instant
Contact is created in EspoCRM
Triggers the automation when a new contact is created
Try it →
Instant
Contact is deleted in EspoCRM
Triggers the automation when a contact is removed from the particular list
Try it →
Instant
Contact is updated in EspoCRM
Triggers the automation when a contact is updated
Try it →
Instant
Task is created in EspoCRM
Triggers the automation when a new task is created
Try it →
Instant
Task is updated in EspoCRM
Triggers the automation when any task is updated
Try it →
Instant
Task is deleted in EspoCRM
Triggers the automation when a task is deleted
Try it →
Instant
Account is created in EspoCRM
Triggers the automation when a new account is created
Try it →
Instant
Opportunity is created in EspoCRM
Triggers the automation when any opportunity is updated
Try it →
Instant
Meeting is created in EspoCRM
Triggers the automation when a new meeting is scheduled
Try it →
Instant
Opportunity is updated in EspoCRM
Triggers the automation when any opportunity is updated
Try it →
Instant
Case is created in EspoCRM
Triggers the automation when a new case is created
Try it →
Instant
Account is updated in EspoCRM
Triggers the automation when an account is updated
Try it →
Instant
Account is deleted in EspoCRM
Triggers the automation when an account is deleted
Try it →
Instant
Opportunity is deleted in EspoCRM
Triggers the automation when any opportunity is deleted
Try it →
Instant
Case is updated in EspoCRM
Triggers the automation when any case is updated
Try it →
Instant
Case is deleted in EspoCRM
Triggers the automation when any case is deleted
Try it →
Instant
Meeting is updated in EspoCRM
Triggers the automation when the details of any meeting are updated
Try it →
Instant
Meeting is deleted in EspoCRM
Triggers the automation when a meeting is deleted
Try it →
Instant
Lead is updated in EspoCRM
Triggers the automation when the lead information is updated
Try it →
Instant
Lead is created in EspoCRM
Triggers the automation when a new lead is created
Try it →
Instant
Lead is deleted in EspoCRM
Triggers the automation when a lead is removed from the system
Try it →
Instant
Call is created in EspoCRM
Triggers the automation when a new call is made
Try it →
Instant
Call record is updated in EspoCRM
Triggers the automation when call details are modified
Try it →
Instant
Call is deleted in EspoCRM
Triggers the automation when a call is deleted from the log
Try it →
Search lead by name in EspoCRM
Try it →
Create contact in EspoCRM
Adds a new contact to the database
Try it →
Search contact in EspoCRM
Finds and retrieves contact information
Try it →
Update contact in EspoCRM
Updates contact information with new details
Try it →
Delete contact in EspoCRM
Removes a contact from the address book
Try it →
Create lead in EspoCRM
Generates new leads for potential customers
Try it →
Search lead email in EspoCRM
Searches for a lead's email
Try it →
Update lead in EspoCRM
Updates the lead information
Try it →
Delete lead in EspoCRM
Removes a lead from the database
Try it →
Create task in EspoCRM
Creates a new task
Try it →
Create account in EspoCRM
Generates a new account
Try it →
Create case in EspoCRM
Generates a new case entry
Try it →
Create meeting in EspoCRM
Schedule a meeting
Try it →
Search account in EspoCRM
Searches for account information
Try it →
Update account in EspoCRM
Updates account information
Try it →
Delete opportunity in EspoCRM
Removes a opportunity from the system
Try it →
Delete meeting in EspoCRM
Removes a scheduled meeting from the calendar
Try it →
Create opportunity in EspoCRM
Creates a new instance of the support system
Try it →
Search opportunity in EspoCRM
Searches for a opportunity
Try it →
Search meeting in EspoCRM
Searches for a meeting
Try it →
Update opportunity in EspoCRM
Updates the opportunity details as needed
Try it →
Update meeting in EspoCRM
Updates meeting details
Try it →
Search case in EspoCRM
Searches for a case record
Try it →
Update case in EspoCRM
Updates case details
Try it →
Delete account in EspoCRM
Removes an account and all associated data from the system
Try it →
Delete case in EspoCRM
Removes the particular case from the system
Try it →
Create call in EspoCRM
Initiates a call to the recipient
Try it →
Search call in EspoCRM
Searches for a call
Try it →
Update call in EspoCRM
Updates call information
Try it →
Delete call in EspoCRM
Deletes a call entry from the database
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Get message medias in Twilio
Try it →
Get message media by id in Twilio
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with EspoCRM + Twilio?

Streamline your customer communications by connecting EspoCRM triggers directly to Twilio messaging and call operations.

What you can automate?
💬
Trigger instant SMS messages from CRM events
Send automated text messages through Twilio the moment a new contact or lead is created in EspoCRM. Prospect communication starts without manual intervention.
📋
Capture all communication fields accurately
Map phone numbers, message bodies, and timestamps directly into your contact records. Every interaction is saved with complete data integrity.
🔔
Alert team members on communication updates
Notify staff instantly whenever call statuses change or new messages arrive. Internal coordination improves across every customer touchpoint.
🔀
Route messages based on contact fields
Send WhatsApp templates or standard SMS messages depending on submitted account attributes. Communications reach customers through their preferred channel.
🔄
Keep records updated as calls finish
Update EspoCRM call logs automatically when a Twilio call finishes. Your CRM maintains an accurate history of every conversation duration and outcome.
🔍
Search and update existing contacts
Search for existing records before creating new ones to prevent duplicates. Clean data practices keep your CRM database organized.
📞
Manage call statuses and recordings
Log call recordings and transcription links directly into your CRM tasks and contact notes. Quality assurance reviews become straightforward.
📊
Extend workflows to external apps
Connect your EspoCRM and Twilio setup with Google Sheets, Slack, or Stripe to audit records, alert channels, and process payments.
And much more...

Who is EspoCRM + Twilio integration for?

Connecting EspoCRM and Twilio streamlines customer communication workflows, keeping sales pipelines and contact records synchronized across teams without manual delays.

Sales managers
Sales managers
Customer support leads
Customer support leads
Account executives
Account executives
Operations directors
Operations directors
Business development reps
Business development reps
CRM administrators
CRM administrators
📈
Sales managers
You're reviewing contact activity reports in EspoCRM but your text logs only update when someone manually exports records, so your pipeline counts are always a few hours behind — this integration means every new contact triggers automated Twilio messaging instantly and your data stays current.
Customer support leads
You need to respond to incoming client enquiries immediately, but manual notification delays leave support teams scrambling to catch up — automating both apps means every incoming message in Twilio creates a case in EspoCRM instantly and your response times drop.
🤝
Account executives
You answer to clients who expect rapid follow-ups after scheduled consultations, but switching between communication tools slows down your outreach — with this integration, every contact update in EspoCRM dispatches instant Twilio messaging and your client communication runs smoothly.
📊
Operations directors
The volume of inbound leads and customer inquiries is too high for anyone to keep up by hand, leading to missed communication touchpoints — automating both apps means contact updates flow directly into Twilio workflows and your operational capacity expands effortlessly.
🎯
Business development reps
You own the outreach phase and depend on someone upstream to hand over qualified leads before you can send texts — integrating these apps means every new lead in EspoCRM triggers instant Twilio communication and your handoff bottlenecks disappear.
📋
CRM administrators
You need a reliable communication history and keep finding gaps between your CRM records and telephony logs — this integration means every call and message in Twilio updates EspoCRM records automatically and your audit trails remain pristine.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate EspoCRM + Twilio

Build and manage your EspoCRM + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect EspoCRM + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect EspoCRM to Twilio?
Frequently Asked Questions
You can connect EspoCRM to Twilio in 1 click using ready templates on Integrately, or use Integrately AI to configure custom workflows alongside apps like Google Sheets, Slack, and Gmail.
Can I send an SMS in Twilio automatically when an EspoCRM contact is created?
Frequently Asked Questions
Can I connect EspoCRM, Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for EspoCRM and Twilio?
Frequently Asked Questions
How are EspoCRM contacts synced with Twilio messages?
Frequently Asked Questions
Can Twilio call statuses update EspoCRM records?
Frequently Asked Questions
Do I need coding skills to connect EspoCRM and Twilio?
Frequently Asked Questions
Is the EspoCRM and Twilio integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect EspoCRM or Twilio With 1500+ Other Apps

EspoCRM
Popular EspoCRM Integrations
Connect EspoCRM to CRMs, email marketing platforms, and support tools to manage your customer relationships and track interactions.
See All
EspoCRM Integrations arrow right
No popular apps found
Twilio
Popular Twilio Integrations
Sync Twilio with messaging tools, customer service platforms, and productivity apps to automate your communication channels.
See All
Twilio Integrations arrow right
No popular apps found