Facebook Messenger + Google My Business Integration

Integrate Facebook Messenger to Google My Business in one click, or tell Integrately AI how you want each review handled. Notify team members, log feedback, trigger follow-ups, and update your response tracker automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Facebook Messenger
    Message is received in Facebook Messenger Instant
  • Google My Business
    Review is submitted in Google My Business
  • Google My Business
    Post is created in Google My Business
Arrow Right
2.
  • Facebook Messenger
    Send message from page in Facebook Messenger
  • Google My Business
    Create post in Google My Business
  • Google My Business
    Reply to Review in Google My Business

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Ready WorkflowsReady Workflows   for Facebook Messenger + Google My Business Integration

Send messages for new reviews, create posts, track feedback, and alert your team, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Facebook Messenger + Google My Business flow

Log customer interactions, notify support teams on messaging apps, and keep tracking sheets updated. Pick a combination and activate it in one click.

Facebook Messenger
Google My Business
+
Google SheetsGoogle Sheets (4)
+
GmailGmail (3)
+
Facebook PagesFacebook Pages (3)
+
InstagramInstagram (3)
+
WhatsAppWhatsApp (3)
+
SlackSlack (3)
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G
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Log every Google My Business review in Google Sheets, and send a confirmation message in Facebook Messenger.
New Google My Business reviews appear in your Google Sheets tracking log instantly while a confirmation is sent via Facebook Messenger.
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When a message is received in Facebook Messenger, log it in Google Sheets and create a post in Google My Business.
Messenger conversations get logged in Google Sheets while a new update is published to Google My Business.
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G
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If a new Google My Business review is positive, log it in Google Sheets and send a thank-you message in Facebook Messenger.
Positive reviews logged in Google Sheets automatically trigger a personalized appreciation message in Facebook Messenger.
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G
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F
Use Gemini to analyse new Google My Business reviews, log the sentiment in Google Sheets, and send an alert via Facebook Messenger.
Gemini analyses review sentiment, logs the summary in Google Sheets, and triggers a Facebook Messenger notification.

Supported triggers and actions for Facebook Messenger and Google My Business

Mix and match to build the exact automation you need

Facebook Messenger
Facebook Messenger Triggers & Actions
Instant
Message is received in Facebook Messenger
Triggers the automation when a new message is received
Try it →
Send message from page in Facebook Messenger
Sends a message from a page
Try it →
Google My Business
Google My Business Triggers & Actions
Review is submitted in Google My Business
Triggers the automation when a review is submitted
Try it →
Post is created in Google My Business
Triggers the automation when a new post is created
Try it →
Create post in Google My Business
Creates and publish a new post
Try it →
Reply to Review in Google My Business
Generates a response to a given message
Try it →

What can you automate with Facebook Messenger + Google My Business?

Streamline your review management and customer communication with robust automated workflows.

What you can automate?
💬
Send messages for every new review
Trigger automated Facebook Messenger responses the moment a review is submitted in Google My Business. Keep customer engagement high without manual checks.
📋
Capture every submitted review field
Map all available review details, star ratings, and timestamps into your connected logs. Ensure your tracking records remain comprehensive.
🔔
Notify your support team instantly
Alert team members on messaging channels or email as soon as new customer feedback or direct messages arrive.
🔀
Route actions based on review rating
Send different messages or internal alerts depending on whether a submitted review is positive or negative.
🔄
Keep your destination records updated
Automatically sync new reviews, posts, and message logs with spreadsheets and CRMs to prevent outdated tracking data.
🔍
Prevent duplicate records and entries
Search existing databases before creating new items, ensuring clean data management across all your connected platforms.
⏱️
Handle later review updates and statuses
Automate workflows when reviews are modified, replied to, or marked as resolved by your support staff.
🔗
Extend your workflow to Google Sheets
Connect your core automation to Google Sheets for advanced reporting, archiving, and team collaboration.
And much more...

Who is Facebook Messenger + Google My Business integration for?

Business owners, support teams, and marketing managers use this integration to streamline customer communication, manage reviews, and automate follow-ups without manual data entry.

Performance Marketers
Performance Marketers
Support Agents
Support Agents
Account Managers
Account Managers
Operations Teams
Operations Teams
Customer Success Leads
Customer Success Leads
Business Owners
Business Owners
📈
Performance Marketers
You're sending campaign notifications in Facebook Messenger but your review tracking metrics only update when someone manually checks Google My Business, so the response counts you're optimising against are always a few hours behind — with this integration, every review submission triggers instant updates and your data stays current.
Support Agents
You manage customer inquiries in Facebook Messenger, but failing to catch new Google My Business reviews leads to delayed complaint handling — automating both apps means every review creates an instant alert and response times drop dramatically.
🤝
Account Managers
You report on local business reputation to stakeholders, but missing review notifications causes embarrassing gaps in your progress updates — connecting these apps means every submission is logged instantly and client reporting is always up to date.
📊
Operations Teams
The volume of incoming customer messages and reviews is too high for anyone to keep up by hand, leading to missed feedback and unaddressed queries — this integration means every interaction is captured and routed automatically without human error.
👥
Customer Success Leads
You own the follow-up step and depend on someone upstream to hand over review notifications, causing frustrating delays in client outreach — automating both apps means customer feedback flows directly to your team the moment it arrives.
🗂️
Business Owners
You need a reliable history of customer interactions across search listings and messaging channels, but keep finding gaps in your manual spreadsheets — this integration means every message and review is recorded cleanly and securely.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Facebook Messenger + Google My Business

Build and manage your Facebook Messenger + Google My Business automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Facebook Messenger + Google My Business with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Facebook Messenger to Google My Business?
Frequently Asked Questions
You can connect Facebook Messenger to Google My Business in 1 click using ready templates or Integrately AI. Pair them easily alongside Google Sheets, Gmail, Slack, and 1,500+ other apps.
Can I automatically send a message when a new review is submitted?
Frequently Asked Questions
Can I connect Facebook Messenger, Google My Business, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Facebook Messenger and Google My Business?
Frequently Asked Questions
How does Facebook Messenger handle incoming messages in this integration?
Frequently Asked Questions
Can I trigger actions based on new Google My Business reviews?
Frequently Asked Questions
Do I need coding skills to automate Facebook Messenger and Google My Business?
Frequently Asked Questions
Is the Facebook Messenger and Google My Business integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Facebook Messenger or Google My Business With 1500+ Other Apps

Facebook Messenger
Popular Facebook Messenger Integrations
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Google My Business
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