Float + Freshservice Integration

Integrate Float to Freshservice in one click, or tell Integrately AI how you want each task handled. Create tickets, sync team projects, log time updates, and notify support agents automatically.

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1.
  • Float
    Task is created in Float
  • Float
    Logged time is created in Float
  • Float
    Logged time is updated in Float
  • Float
    Person is created in Float
  • Float
    Project is created in Float
  • Float
    Client is created in Float
  • Float
    Time off is created in Float
  • Float
    Department is created in Float
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
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2.
  • Float
    Create task in Float
  • Float
    Search task in Float
  • Float
    Update task in Float
  • Float
    Create project in Float
  • Float
    Search project in Float
  • Float
    Create logged time in Float
  • Float
    Update logged time in Float
  • Float
    Search logged time in Float
  • Float
    Create client in Float
  • Float
    Create time off in Float
  • Float
    Create person in Float
  • Float
    Create milestone in Float
  • Float
    Create department in Float
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice

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Ready Workflows Ready Workflows for Float + Freshservice Integration

Create tickets from new tasks, track project hours, log time updates, and alert your support team, all in just one click.

Most popular automationmost-popular-automations
Freshservice + Float Integration

Create Float task from new Freshservice ticket

If you're using Freshservice for customer support and Float for time tracking, then this automation is for you.

This can help you bill customers for the time you spend on their ticket, or simply keep track of how much time is being spent on support task. It's easy to set up and only takes a few minutes!
Activate
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Float + Freshservice flow

Extend your resource scheduling and IT service management with messaging, project tracking, and document tools. Pick a combination and activate it in one click.

Float
Freshservice
+
Jira Software CloudJira Software Cloud (3)
+
SlackSlack (3)
+
AsanaAsana (3)
+
Google DriveGoogle Drive (3)
+
Microsoft OutlookMicrosoft Outlook (3)
+
ConfluenceConfluence (3)
F
J
F
Create a Jira issue when a task is created in Float, and log the ticket in Freshservice
Float tasks instantly open Jira issues and record support tickets in Freshservice without manual data entry.
F
J
F
When logged time is updated in Float, update the Jira issue and notify Freshservice
Time updates in Float automatically adjust Jira tracking and update your Freshservice records.
F
J
F
Create a Jira issue for every new Freshservice ticket, and add a project task in Float
Freshservice tickets open Jira issues and schedule resources in Float instantly.

Supported triggers and actions for Float and Freshservice

Mix and match to build the exact automation you need

Float
Float Triggers & Actions
Task is created in Float
Triggers the automation when a new task is created
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Logged time is created in Float
Triggers the automation when a log time is created
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Logged time is updated in Float
Triggers the automation when a log time is modified
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Person is created in Float
Triggers the automation when a new person is created
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Project is created in Float
Triggers the automation when a new project is created
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Client is created in Float
Triggers the automation when a new client is created
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Time off is created in Float
Triggers the automation when a time off is created
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Department is created in Float
Triggers the automation when a new department is created
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Create task in Float
Creates a new task
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Search task in Float
Searches for a task
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Update task in Float
Updates the task with new information or changes
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Create project in Float
Creates a new project
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Search project in Float
Searches for a project
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Create logged time in Float
Logs a new time entry
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Update logged time in Float
Updates the logged time entries
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Search logged time in Float
Searches for logged time
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Create client in Float
Generates a new client profile
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Create time off in Float
Creates a new time off entry
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Create person in Float
Generates a new person
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Create milestone in Float
Creates a milestone to track progress
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Create department in Float
Generates a new department within the organization
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Freshservice
Freshservice Triggers & Actions
Ticket is created in Freshservice
Triggers the automation when a new ticket is created
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Ticket is updated in Freshservice
Triggers the automation when a ticket is modified
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Requester is created in Freshservice
Triggers the automation when a new requester is created
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Requester is updated in Freshservice
Triggers the automation when a requester is updated
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Create ticket in Freshservice
Generates a new ticket
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Create requester in Freshservice
Generates new requester profiles with particular parameters
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Get requester by ID in Freshservice
Retrieves a requester's information using their unique id
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Get agent by ID in Freshservice
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Get group by ID in Freshservice
Retrieves a group by its id
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What can you automate with Float + Freshservice?

Streamline resource scheduling and IT service management by connecting tasks, tickets, and time tracking.

What you can automate?
🔄
Sync new tasks into helpdesk tickets automatically
Create a Freshservice ticket the moment a task is created in Float. Keep your support team informed of project schedules without manual data transfer.
📋
Capture every submitted task field accurately
Map all available details from Float tasks into Freshservice tickets instead of basic summaries. Your helpdesk records become a complete operational reference.
🔔
Alert your team the second work begins
Notify support agents instantly on Slack or email whenever new project tasks or time entries are created in Float.
🔀
Route tickets based on task priorities
Send high-priority tasks to specialized Freshservice queues while routine tasks land in standard support buckets automatically.
⏱️
Keep helpdesk records updated as time changes
Modify existing Freshservice tickets automatically whenever logged time or task details are updated in Float.
🔍
Prevent duplicate records across your systems
Search existing entries before creating new tickets or tasks, ensuring clean data management between Float and Freshservice.
📌
Handle time-off and status updates seamlessly
Log team absences and project milestones from Float directly into your Freshservice activity logs.
🌐
Extend your workflow to external collaboration tools
Trigger automated updates in Slack, Asana, or Jira Software Cloud the moment your core Float and Freshservice actions complete.
And much more...

Who is Float + Freshservice integration for?

Resource managers, IT support leads, and operations teams rely on this integration to eliminate manual data entry and synchronize tasks with support tickets.

Resource managers
Resource managers
IT support leads
IT support leads
Project coordinators
Project coordinators
Operations managers
Operations managers
Service desk supervisors
Service desk supervisors
Finance directors
Finance directors
📈
Resource managers
You're scheduling project timelines in Float but your support metrics in Freshservice only update when someone manually exports data, so the capacity counts you're reviewing are always outdated — this integration means every new task lands in Freshservice instantly and your data stays current.
⚡
IT support leads
You need to assign tickets quickly based on team availability, but you find out about schedule changes too late because details remain siloed across platforms — automating both apps means every task update flows straight into your helpdesk tickets without delay.
🤝
Project coordinators
You answer to stakeholders who want to see real-time progress on tasks and support requests, but compiling manual status reports takes hours every week — this integration means every ticket and task stays perfectly synchronized across your entire workflow.
📊
Operations managers
The volume of tasks and support requests is too high for your team to keep up by hand, leading to missed follow-ups and administrative bottlenecks — automating both apps means repetitive data entry disappears and your processes run smoothly.
👥
Service desk supervisors
You depend on resource planners to hand over project details before your agents can tackle incoming requests, causing frustrating delays in support delivery — connecting these apps means ticket creation happens the moment a task is scheduled.
🗂️
Finance directors
You need a reliable history of billable hours and support costs, but you keep finding gaps between logged time records and billing systems — this integration means every logged time entry creates accurate records instantly.
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Why choose Integrately to automate Float + Freshservice

Build and manage your Float + Freshservice automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Float + Freshservice with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Float to Freshservice?
Frequently Asked Questions
You can connect Float to Freshservice in 1 click using ready templates on Integrately or by asking Integrately AI to build the workflow for you.
Can I automatically create a Freshservice ticket when a task is created in Float?
Frequently Asked Questions
Can I connect Float, Freshservice, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Float and Freshservice?
Frequently Asked Questions
How does Float handle task creation data here?
Frequently Asked Questions
How does Freshservice handle ticket updates in these automations?
Frequently Asked Questions
Do I need coding skills to automate Float and Freshservice?
Frequently Asked Questions
Is the Float and Freshservice integration free?
Frequently Asked Questions
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You Can Also Connect Float or Freshservice With 1500+ Other Apps

Float
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Freshservice
Popular Freshservice Integrations
Sync Freshservice with CRM, helpdesk, and communication tools to streamline IT support workflows.
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