Float + Zendesk Integration

Integrate Float to Zendesk in one click, or tell Integrately AI how you want each ticket handled. Create tasks, update project schedules, alert your team, and track resource allocation automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Float
    Task is created in Float
  • Float
    Logged time is created in Float
  • Float
    Logged time is updated in Float
  • Float
    Person is created in Float
  • Float
    Project is created in Float
  • Float
    Client is created in Float
  • Float
    Time off is created in Float
  • Float
    Department is created in Float
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • Float
    Create task in Float
  • Float
    Search task in Float
  • Float
    Update task in Float
  • Float
    Create project in Float
  • Float
    Search project in Float
  • Float
    Create logged time in Float
  • Float
    Update logged time in Float
  • Float
    Search logged time in Float
  • Float
    Create client in Float
  • Float
    Create time off in Float
  • Float
    Create person in Float
  • Float
    Create milestone in Float
  • Float
    Create department in Float
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Float + Zendesk Integration

Capture tickets, schedule resources, update project tasks, alert your team, and track hours, all in just one click.

Most popular automationmost-popular-automations
Zendesk + Float Integration

Create Float task from new Zendesk ticket

If you're using Zendesk for customer support and Float for time tracking, then this automation is for you.

This can help you bill customers for the time you spend on their ticket, or simply keep track of how much time is being spent on support task. It's easy to set up and only takes a few minutes!
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Float + Zendesk flow

Sync project data, notify team members, update support records, and trigger automated follow-ups across your entire stack. Pick a combination and activate it in one click.

Float
Zendesk
+
Jira Software CloudJira Software Cloud (5)
+
NotionNotion (4)
+
SlackSlack (4)
+
Google CalendarGoogle Calendar (3)
+
HubSpotHubSpot (4)
+
Google SheetsGoogle Sheets (3)
J
Z
F
Create a Zendesk ticket for every new Jira Software Cloud issue, and schedule a task in Float
Engineering issues logged in Jira Software Cloud automatically generate Zendesk tickets and Float tasks, keeping support and resource planning aligned.
Z
J
F
When a Zendesk ticket is created, create a Jira Software Cloud issue and schedule a Float task
Support requests in Zendesk instantly create engineering issues in Jira Software Cloud and tasks in Float for immediate scheduling.
F
Z
J
When a Float task is updated, update the matching Zendesk ticket and Jira Software Cloud issue
Schedule adjustments in Float automatically update corresponding Zendesk tickets and Jira Software Cloud issues across teams.
Z
J
F
If a Zendesk ticket priority is urgent, create a priority Jira Software Cloud issue and schedule an urgent Float task
Urgent support tickets in Zendesk trigger high-priority issues in Jira Software Cloud and immediate Float task scheduling.
Z
F
J
Use Claude to summarise every new Zendesk ticket, create a Jira Software Cloud issue, and schedule a Float task
Claude analyses incoming Zendesk tickets, creates structured Jira Software Cloud issues, and sets up Float tasks automatically.

Supported triggers and actions for Float and Zendesk

Mix and match to build the exact automation you need

Float
Float Triggers & Actions
Task is created in Float
Triggers the automation when a new task is created
Try it →
Logged time is created in Float
Triggers the automation when a log time is created
Try it →
Logged time is updated in Float
Triggers the automation when a log time is modified
Try it →
Person is created in Float
Triggers the automation when a new person is created
Try it →
Project is created in Float
Triggers the automation when a new project is created
Try it →
Client is created in Float
Triggers the automation when a new client is created
Try it →
Time off is created in Float
Triggers the automation when a time off is created
Try it →
Department is created in Float
Triggers the automation when a new department is created
Try it →
Create task in Float
Creates a new task
Try it →
Search task in Float
Searches for a task
Try it →
Update task in Float
Updates the task with new information or changes
Try it →
Create project in Float
Creates a new project
Try it →
Search project in Float
Searches for a project
Try it →
Create logged time in Float
Logs a new time entry
Try it →
Update logged time in Float
Updates the logged time entries
Try it →
Search logged time in Float
Searches for logged time
Try it →
Create client in Float
Generates a new client profile
Try it →
Create time off in Float
Creates a new time off entry
Try it →
Create person in Float
Generates a new person
Try it →
Create milestone in Float
Creates a milestone to track progress
Try it →
Create department in Float
Generates a new department within the organization
Try it →
Zendesk
Zendesk Triggers & Actions
Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
Try it →
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
Try it →
Ticket is created in Zendesk
Triggers the automation when a new ticket is created
Try it →
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it →
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it →
View is created in Zendesk
Triggers the automation when a new view is created
Try it →
User is created in Zendesk
Triggers the automation when a new user is created
Try it →
Group is created in Zendesk
Triggers the automation when a new group is created
Try it →
Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it →
Get organization by id in Zendesk
Try it →
Create ticket in Zendesk
Generates a new ticket
Try it →
Update ticket in Zendesk
Updates ticket information
Try it →
Add comment to ticket in Zendesk
Adds a comment to a ticket
Try it →
Search ticket in Zendesk
Searches for a ticket
Try it →
Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
Try it →
Create user in Zendesk
Generates a new user account
Try it →
Update user in Zendesk
Updates user information
Try it →
Search agent in Zendesk
Searches for agent based on criteria
Try it →
Search user in Zendesk
Searches for a user
Try it →
Get user by id in Zendesk
Retrieves user information using their id
Try it →
Create organization in Zendesk
Generates a new invoice
Try it →
Update organization in Zendesk
Updates organization information
Try it →
Search organization in Zendesk
Finds and retrieves information about a organization
Try it →
Search group in Zendesk
Searches for a group
Try it →

What can you automate with Float + Zendesk?

Connect support requests and resource scheduling to streamline your team's workflow from ticket creation to project completion.

What you can automate?
Create Float tasks from new Zendesk tickets automatically
Turn every incoming support request in Zendesk into a scheduled task in Float without manual data entry. Keep your resource planning synchronized with your customer support queue.
📝
Capture every ticket field and map it to schedules
Map custom ticket fields, priority levels, and descriptions from Zendesk directly into Float task details. Ensure your team has complete context before starting work.
🔔
Notify your team instantly on ticket or schedule changes
Send automated alerts to your team channels whenever a support ticket is created or a resource schedule is adjusted. Eliminate communication delays across departments.
🔀
Route tasks and tickets based on submitted priority
Set up conditional workflows that assign urgent support tickets to senior resources while routing standard requests to available team members automatically.
🔄
Keep schedules and support tickets synchronized
Automatically update Zendesk tickets when Float tasks are modified, ensuring support staff and resource managers always share the same project timeline.
🔍
Search existing records before creating new entries
Verify whether users, organizations, or tasks already exist in Float or Zendesk before creating new records, preventing duplicate entries and cluttered databases.
Handle later status changes like solved tickets
Trigger automated updates when a Zendesk ticket is solved or a Float project is completed. Mark tasks finished and update related records without manual tracking.
🔗
Extend your workflow with Slack notifications
Connect your core Float and Zendesk workflow with Slack to broadcast important project updates and ticket escalations to your team channels instantly.
And much more...

Who is Float + Zendesk integration for?

Resource managers, support leads, and operations teams connect Float and Zendesk to eliminate manual data entry, streamline ticket handling, and keep team schedules accurate.

Resource managers
Resource managers
Customer support leads
Customer support leads
Client account managers
Client account managers
Operations directors
Operations directors
Project managers
Project managers
Support operations teams
Support operations teams
📈
Resource managers
You report on team allocation and decide capacity from support volume, but your scheduling numbers are always stale because updates happen manually — with this integration, every Zendesk ticket lands in your scheduling queue instantly and your data stays current.
🎧
Customer support leads
You need to act fast on urgent client requests, and you find out too late when support tickets sit unassigned without team resources — automating both apps means every new ticket triggers a resource check immediately.
🤝
Client account managers
You answer to clients who want to see project progress, but tracking hours across different tools leaves gaps in your status reports — this integration means every logged time entry updates your support records instantly.
⚙️
Operations directors
The volume of client requests is too high for anyone to keep up by hand, leading to missed tasks and delayed schedules — automating both apps means every Zendesk ticket creates a Float task without manual data entry.
📋
Project managers
You own the scheduling step and depend on support staff to hand over client requirements, but details get lost between apps — connecting these apps means every Zendesk ticket creates a Float project task the moment it is logged.
🗂️
Support operations teams
You need a reliable history of team availability against support load, but you keep finding gaps in your historical logs — with this integration, every time off entry updates your support tracking accurately.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Float + Zendesk

Build and manage your Float + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Float + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Float to Zendesk?
Frequently Asked Questions
You can connect Float to Zendesk in one click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking your support tickets and resource scheduling.
Can I automatically create Float tasks from new Zendesk tickets?
Frequently Asked Questions
Can I connect Float, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Float and Zendesk?
Frequently Asked Questions
How does Float handle task creation in automations?
Frequently Asked Questions
Can Zendesk tickets trigger updates when Float tasks change?
Frequently Asked Questions
Do I need coding skills to automate Float and Zendesk?
Frequently Asked Questions
Is the Float and Zendesk integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Float or Zendesk With 1500+ Other Apps

Float
Popular Float Integrations
Connect Float with project management, time tracking, and reporting tools to keep team resources organized.
See All
Float Integrations arrow right
No popular apps found
Zendesk
Popular Zendesk Integrations
Connect Zendesk with CRM, email marketing, and helpdesk tools to manage customer communications across your stack.
See All
Zendesk Integrations arrow right
No popular apps found