FluentCRM + Twilio Integration

Integrate FluentCRM to Twilio in one click, or tell Integrately AI how you want each contact handled. Send instant text messages, log call details, update contact notes, and trigger follow-up communications automatically.

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1.
  • FluentCRM
    Contact is created in FluentCRM
  • FluentCRM
    Contact is updated in FluentCRM
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • FluentCRM
    Search contact in FluentCRM
  • FluentCRM
    Update contact in FluentCRM
  • FluentCRM
    Create contact in FluentCRM
  • FluentCRM
    Add note to contact in FluentCRM
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for FluentCRM + Twilio Integration

Send instant text messages, notify teams on calls, update records, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
FluentCRM + Twilio Integration

Send Twilio sms for new FluentCRM contact

Anytime a new contact is added to your FluentCRM, automatically send them a sms through Twilio letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this FluentCRM - Twilio integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your FluentCRM + Twilio flow

Sync your customer interactions with ecommerce orders, payment records, and team notifications. Pick a combination and activate it in one click.

FluentCRM
Twilio
+
WooCommerceWooCommerce (4)
+
WordPressWordPress (4)
+
StripeStripe (4)
+
Google SheetsGoogle Sheets (4)
+
SlackSlack (4)
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CalendlyCalendly (4)
W
F
T
When a new WooCommerce order is placed, create a contact in FluentCRM and send a confirmation SMS via Twilio
WooCommerce orders instantly create FluentCRM contacts and trigger a Twilio SMS confirmation so buyers hear from you right away.
W
F
T
Tell the team when a WooCommerce order arrives by creating a FluentCRM contact and sending a Twilio WhatsApp message
Alert your team instantly in Twilio and log the customer in FluentCRM whenever a WooCommerce order is placed.
W
F
T
When a WooCommerce order status changes to completed, update the contact in FluentCRM and send a delivery SMS via Twilio
Completed WooCommerce orders update FluentCRM records and trigger a delivery text message through Twilio automatically.
W
F
T
Create a FluentCRM contact for a WooCommerce customer, search existing records, and send a custom SMS via Twilio
Search and update FluentCRM contacts from WooCommerce orders before dispatching a tailored Twilio text.

Supported triggers and actions for FluentCRM and Twilio

Mix and match to build the exact automation you need

FluentCRM
FluentCRM Triggers & Actions
Contact is created in FluentCRM
Triggers the automation when a new contact is created
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Contact is updated in FluentCRM
Triggers the automation when a contact is updated
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Search contact in FluentCRM
Finds and retrieves contact information
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Update contact in FluentCRM
Updates contact information with new details
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Create contact in FluentCRM
Adds a new contact to the database
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Add note to contact in FluentCRM
Adds a personalized note to a contact
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Get message media by id in Twilio
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Get message medias in Twilio
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with FluentCRM + Twilio?

Streamline your customer outreach and CRM updates with automated workflows between FluentCRM and Twilio.

What you can automate?
📨
Send instant SMS messages for new contacts
Trigger a Twilio text message automatically the moment a new contact is created in FluentCRM, ensuring fast engagement without manual texting.
📝
Capture complete contact details in text messages
Include custom fields and contact attributes from FluentCRM in your Twilio SMS templates for highly personalised customer communications.
🔔
Notify team members instantly on communication channels
Send instant Twilio SMS or WhatsApp alerts to your sales or support staff whenever important contact activity happens in FluentCRM.
🔀
Route messages based on contact attributes
Send different Twilio WhatsApp or SMS messages depending on specific contact fields or funnel stages submitted in FluentCRM.
🔄
Keep communication status synchronized
Update contact details and activity notes in FluentCRM automatically when call statuses or message events change in Twilio.
🔍
Prevent duplicate contacts and messages
Search existing contact records and update them instead of creating duplicates when new communications or updates occur.
📞
Manage call and message status updates
Trigger automated CRM updates or follow-up tasks when Twilio call sessions finish or message deliveries complete.
🛒
Sync CRM contacts with ecommerce orders
Connect WooCommerce orders to FluentCRM and Twilio to trigger automated customer communications upon purchase.
And much more...

Who is FluentCRM + Twilio integration for?

Connecting FluentCRM and Twilio helps sales and support teams communicate instantly with leads and keep customer records updated without manual effort.

Sales managers
Sales managers
Support specialists
Support specialists
Client account directors
Client account directors
High-volume growth teams
High-volume growth teams
Sales representatives
Sales representatives
CRM database administrators
CRM database administrators
📊
Sales managers
You report on this and decide from it, but the numbers are always stale because lead updates take hours to reach your communications stack — with this integration, every new contact in FluentCRM triggers instant Twilio messages so your data and outreach stay completely current.
⚡
Support specialists
You need to act fast, and you find out too late when customer requests stall or contacts sit unnotified — connecting these apps means every new contact triggers immediate Twilio SMS alerts so response times drop instantly.
📋
Client account directors
You answer to a client or an outside party who wants to see progress, but tracking customer touches across platforms causes frustrating delays — automating both apps means every contact update is immediately paired with Twilio communication logs for seamless reporting.
🚀
High-volume growth teams
The volume is too high for anyone to keep up by hand when adding contacts and sending manual follow-up texts — this integration means every new FluentCRM contact automatically triggers Twilio messages without manual data entry.
🤝
Sales representatives
You own the next step and depend on someone upstream to hand it over, but manual notification gaps leave leads waiting — connecting these apps means every FluentCRM contact creation instantly dispatches Twilio SMS notifications to the assigned rep.
🗂️
CRM database administrators
You need a reliable history and keep finding gaps in it between your CRM and communication records — automating both apps means contact updates and Twilio message logs are synchronised effortlessly.
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Why choose Integrately to automate FluentCRM + Twilio

Build and manage your FluentCRM + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect FluentCRM + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Automation is ready
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Frequently Asked Questions

How do I connect FluentCRM to Twilio?
Frequently Asked Questions
You can connect FluentCRM to Twilio in 1-click using ready templates or ask Integrately AI to build the workflow. You can also connect additional apps like WooCommerce, WordPress, and Slack.
Can I send automated SMS messages when a contact is created in FluentCRM?
Frequently Asked Questions
Can I connect FluentCRM, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for FluentCRM and Twilio?
Frequently Asked Questions
How does FluentCRM handle contact updates in integrations?
Frequently Asked Questions
How does Twilio handle message and call events in automations?
Frequently Asked Questions
Do I need coding skills to automate FluentCRM and Twilio?
Frequently Asked Questions
Is the FluentCRM and Twilio integration free?
Frequently Asked Questions
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