Formstack Forms + Intercom Integration

Integrate Formstack Forms to Intercom in one click, or tell Integrately AI how you want each submission handled. Create users, add tags, update contact profiles, and trigger support follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Formstack Forms
    Submission is done in Formstack Forms Instant
  • Formstack Forms
    Form is added in Formstack Forms
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
Arrow Right
2.
  • Formstack Forms
    Create submission for a form in Formstack Forms
  • Intercom
    Add tag to user in Intercom
  • Intercom
    Remove tag from user in Intercom
  • Intercom
    Add contact to company in Intercom
  • Intercom
    Get admin by id in Intercom
  • Intercom
    Create user in Intercom
  • Intercom
    Update user in Intercom
  • Intercom
    Create lead in Intercom
  • Intercom
    Update lead in Intercom
  • Intercom
    Add tag on lead in Intercom
  • Intercom
    Update company in Intercom
  • Intercom
    Add/Remove tag on company in Intercom
  • Intercom
    Send message in Intercom
  • Intercom
    Create event in Intercom
  • Intercom
    Search user in Intercom
  • Intercom
    Search lead in Intercom
  • Intercom
    Search company in Intercom

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Ready WorkflowsReady Workflows   for Formstack Forms + Intercom Integration

Capture submissions, create users, update contact profiles, alert your team, and send follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Formstack Forms + Intercom flow

Route form data to spreadsheets, alert your team on messaging apps, and sync contacts to your CRM. Pick a combination and activate it in one click.

Formstack Forms
Intercom
+
Google SheetsGoogle Sheets (2)
+
SlackSlack (2)
+
HubSpotHubSpot (2)
+
GmailGmail (2)
+
CalendlyCalendly (2)
+
StripeStripe (2)
F
G
I
Add every Formstack Forms submission to your Google Sheets tracker, and create a user in Intercom
Formstack Forms submissions land in Google Sheets and Intercom the moment they are completed, so your data stays organized without manual entry.
F
G
I
Log every new Formstack Forms submission in Google Sheets, and update the matching user profile in Intercom
Update Intercom profiles and log form submissions in Google Sheets automatically whenever a new form is added.

Supported triggers and actions for Formstack Forms and Intercom

Mix and match to build the exact automation you need

Formstack Forms
Formstack Forms Triggers & Actions
Instant
Submission is done in Formstack Forms
Triggers the automation when a new submission is received
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Form is added in Formstack Forms
Triggers the automation when a new form is added
Try it →
Create submission for a form in Formstack Forms
Generates a new form submission
Try it →
Intercom
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it →
Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it →
Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
Try it →
Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it →
Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it →
Instant
User is created in Intercom
Triggers the automation when a new user is created
Try it →
Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
Try it →
Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it →
Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it →
Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it →
Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it →
Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
Try it →
Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it →
Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
Try it →
Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it →
Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it →
Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
Try it →
Remove tag from user in Intercom
Untag a user's profile
Try it →
Add contact to company in Intercom
Adds a contact to a company
Try it →
Get admin by id in Intercom
Retrieves admin by its ID
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Create user in Intercom
Generates a new user account
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
Try it →
Update company in Intercom
Updates company information
Try it →
Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
Try it →
Send message in Intercom
Delivers a message to a designated recipient
Try it →
Create event in Intercom
Adds a new contact to the contact list
Try it →
Search user in Intercom
Searches for a user
Try it →
Search lead in Intercom
Retrieves information for a particular lead
Try it →
Search company in Intercom
Try it →

What can you automate with Formstack Forms + Intercom?

Streamline your form workflows by automating user creation, data synchronization, and team notifications across platforms.

What you can automate?
Create Intercom users from form submissions
Automatically generate a new user profile in Intercom the moment a submission is done in Formstack Forms. Eliminate manual data entry and connect with respondents immediately.
📋
Capture every submitted form field
Map all custom questions, answers, and metadata from your Formstack Forms templates into corresponding Intercom user attributes instead of capturing only basic contact details.
🔔
Alert your team instantly on new submissions
Notify your support or sales channel the second a new form submission is completed, ensuring your team can review inquiries and take action without delay.
🔀
Route submissions based on submitted answers
Send VIP leads or specific inquiry types to dedicated team members in Intercom based on criteria selected within the form submission.
🔄
Keep customer profiles fully up to date
Automatically update existing Intercom user records whenever a contact submits a new form or updates their information in Formstack Forms.
🛡️
Prevent duplicate contacts and records
Search existing Intercom records before creating new users or leads, ensuring your customer database remains clean and free of duplicate entries.
🏷️
Add or remove tags automatically
Apply specific tags to Intercom users based on form responses or campaign categories to segment your audience effectively.
📊
Extend your workflow to spreadsheets
Push every Formstack Forms submission into Google Sheets alongside Intercom to maintain a comprehensive backup and reporting log.
And much more...

Who is Formstack Forms + Intercom integration for?

Customer support teams, marketers, and operations managers streamline form data collection and user communication to eliminate manual entry errors.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Operations coordinators
Operations coordinators
Sales representatives
Sales representatives
Data analysts
Data analysts
📈
Performance marketers
You're collecting leads through Formstack Forms campaigns but your tracking sheet only updates when someone manually exports submissions, so the conversion counts you're reviewing are always hours behind — with this integration, every new submission lands instantly and your data stays current.
🎧
Customer support leads
You're managing inquiries from multiple form templates but inbound customer tickets are logged hours late because team members forget to copy details over, leading to frustrated clients — automating both apps means every submission creates a user instantly and service response times improve.
🤝
Account managers
You rely on client intake details submitted via online forms to kick off onboarding projects, but missing information stalls your workflow and delays client communication — this integration means client profiles populate automatically and account setup starts without friction.
⚙️
Operations coordinators
You're manually transferring form entries into your customer database every day, but high volume causes bottlenecks and human error in your records — automating both apps means data flows seamlessly between systems and manual entry is eliminated.
💼
Sales representatives
You need immediate visibility into new prospect submissions to reach out while leads are hot, but delayed handoffs from form submissions cause missed conversion opportunities — connecting these apps means leads appear in your queue instantly for immediate follow-up.
📊
Data analysts
You report on form conversion metrics every week, but fragmented data sources and missing submission logs force you to spend hours cleaning spreadsheets — automating both apps means your customer records remain complete, accurate, and ready for reporting.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Formstack Forms + Intercom

Build and manage your Formstack Forms + Intercom automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Formstack Forms + Intercom with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Formstack Forms to Intercom?
Frequently Asked Questions
You can connect Formstack Forms to Intercom in 1 click using ready-made templates on Integrately, or use Integrately AI to build your exact custom flow. It links seamlessly with tools like Google Sheets, Slack, and HubSpot.
Can I automatically create Intercom users from form submissions?
Frequently Asked Questions
Can I connect Formstack Forms, Intercom, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Formstack Forms and Intercom?
Frequently Asked Questions
How does Formstack Forms handle submission data in this integration?
Frequently Asked Questions
Can I update existing Intercom users with new form data?
Frequently Asked Questions
Do I need coding skills to automate Formstack Forms and Intercom?
Frequently Asked Questions
Is the Formstack Forms and Intercom integration free?
Frequently Asked Questions
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Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Formstack Forms or Intercom With 1500+ Other Apps

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