Formstack Forms + Twilio Integration

Integrate Formstack Forms to Twilio in one click, or tell Integrately AI how you want each submission handled. Send SMS messages, trigger WhatsApp templates, log call details, and alert your team automatically.

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1.
  • Formstack Forms
    Submission is done in Formstack Forms Instant
  • Formstack Forms
    Form is added in Formstack Forms
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Formstack Forms
    Create submission for a form in Formstack Forms
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Formstack Forms + Twilio Integration

Capture form submissions, send SMS updates, trigger WhatsApp notifications, and track call statuses, all in just one click.

Most popular automationsmost-popular-automations
Formstack Forms + Twilio Integration

Send Twilio sms for new Formstack Forms response

When you receive a new Formstack Forms response, you can automatically send a Twilio sms. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Twilio sms today. Your future self will thank you.
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Connect more apps to your Formstack Forms + Twilio flow

Capture form submissions, alert your team, send customer updates, and keep your records synced across platforms. Pick a combination and activate it in one click.

Formstack Forms
Twilio
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SalesforceSalesforce (4)
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HubspotHubspot (4)
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GmailGmail (4)
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CalendlyCalendly (4)
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SlackSlack (4)
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Google SheetsGoogle Sheets (4)
F
T
S
Send a Twilio SMS and create a Salesforce lead from every Formstack Forms submission
Every Formstack Forms submission instantly triggers a Twilio SMS and creates a new lead in Salesforce, keeping your sales pipeline updated without manual data entry.
T
S
F
When an SMS is received in Twilio, create a Salesforce task and update the submission record
Incoming Twilio messages automatically create follow-up tasks in Salesforce and update your Formstack Forms records.
F
T
S
Use Claude to summarise every Formstack Forms submission, send a Twilio SMS, and update Salesforce
Claude analyses form submissions to generate insights before Twilio sends an SMS and Salesforce updates the account.
F
S
T
Turn every Formstack Forms submission into a Salesforce opportunity and send a Twilio WhatsApp message
High-value submissions generate Salesforce opportunities and dispatch Twilio WhatsApp messages automatically.

Supported triggers and actions for Formstack Forms and Twilio

Mix and match to build the exact automation you need

Formstack Forms
Formstack Forms Triggers & Actions
Instant
Submission is done in Formstack Forms
Triggers the automation when a new submission is received
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Form is added in Formstack Forms
Triggers the automation when a new form is added
Try it →
Create submission for a form in Formstack Forms
Generates a new form submission
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Formstack Forms + Twilio?

Streamline your data collection and cloud communications by turning form submissions into instant customer messages and tracked calls.

What you can automate?
🚀
Trigger instant SMS on form submission
Automatically send a confirmation SMS via Twilio the moment a submission is done in Formstack Forms. Eliminate manual delays and engage leads immediately.
📋
Capture every submitted form field
Map all custom questions and submitted data from Formstack Forms into your messaging templates and downstream apps. Ensure no detail is left behind.
🔔
Alert team members on new entries
Dispatch instant phone call alerts or SMS notifications to your staff whenever a high-value form submission is received.
🔀
Route messages based on form answers
Send different Twilio SMS templates or WhatsApp messages depending on specific options selected in your Formstack Forms submission.
🔄
Keep records updated in real time
Synchronise form submission data with your communication logs instantly to maintain an accurate history of all interactions.
🛡️
Prevent duplicate contact entries
Check existing records before processing form submissions so your messaging tools never send duplicate texts to the same person.
📞
Manage call statuses and recordings
Automatically update your database whenever a Twilio call finishes or a new call recording becomes available.
🔗
Extend workflows to CRM platforms
Connect Formstack Forms and Twilio with Salesforce or HubSpot to build multi-app pipelines that handle leads from submission to close.
And much more...

Who is Formstack Forms + Twilio integration for?

Teams managing customer data and communications need reliable synchronization between form submissions and messaging workflows to avoid missed follow-ups and manual delays.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client account managers
Client account managers
Sales operations teams
Sales operations teams
Project coordinators
Project coordinators
Data analysts
Data analysts
📈
Performance marketers
You're running lead generation campaigns via forms but your tracking logs only update when someone manually exports submission data, so the conversion metrics you're reviewing are always hours behind — with this integration, every new submission triggers instant messaging and logging.
⚡
Customer support leads
You need to respond to urgent support tickets immediately, but form inquiries sit unwatched in your inbox until someone checks them manually — automating both apps means every submission instantly dispatches an SMS alert so your team acts without delay.
📋
Client account managers
You answer to stakeholders who expect real-time updates on new client onboardings, but form data takes hours to reach your tracking systems — this integration means every form submission instantly updates your records and notifies stakeholders.
📊
Sales operations teams
The volume of inbound form entries is too high for anyone to keep up by hand, leading to missed prospect follow-ups and lost deals — connecting these apps means every submission is processed, texted, and logged automatically.
🤝
Project coordinators
You own the project kick-off step and depend on someone upstream to hand over client intake details from form submissions — automating both apps means intake data flows straight into your communication and tracking channels instantly.
📁
Data analysts
You need a reliable history of all form interactions but keep finding frustrating gaps caused by manual copy-pasting errors — this integration means every submission and message is recorded accurately without missing entries.
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Why choose Integrately to automate Formstack Forms + Twilio

Build and manage your Formstack Forms + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Formstack Forms + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Formstack Forms to Twilio?
Frequently Asked Questions
You can connect Formstack Forms to Twilio instantly using 1-click workflows on Integrately. Simply choose a ready template or ask Integrately AI to build your automation, integrating seamlessly with Salesforce, Hubspot, and Slack.
Can I automatically send an SMS in Twilio when a form submission is done in Formstack Forms?
Frequently Asked Questions
Can I connect Formstack Forms, Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Formstack Forms and Twilio?
Frequently Asked Questions
How does Formstack Forms data get handled during automation?
Frequently Asked Questions
Can Twilio call statuses or recordings trigger actions here?
Frequently Asked Questions
Do I need coding skills to connect Formstack Forms and Twilio?
Frequently Asked Questions
Is the Formstack Forms and Twilio integration free?
Frequently Asked Questions
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