Freshdesk + Lodgify Integration
Integrate Freshdesk to Lodgify in one click, or tell Integrately AI how you want each booking handled. Create tickets, add customer contacts, search existing records, and update details automatically.
Free forever.Use premium features free for 14 days.1.
Ticket is updated in Freshdesk- Ticket note is created in Freshdesk
- Ticket is created in Freshdesk
Booking is created in Lodgify Instant- Booking status is changed to booked in Lodgify Instant
- Booking is updated in Lodgify Instant
- Booking status is changed to open in Lodgify Instant
- Booking status is changed to declined in Lodgify Instant
- Booking status is changed to tentative in Lodgify Instant
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- Search ticket in Freshdesk
- Get ticket time entries by Id in Freshdesk
- Create Ticket in Freshdesk
- Add Notes to a Ticket in Freshdesk
- Update ticket in Freshdesk
- Get ticket by Id in Freshdesk
- Create Contact in Freshdesk
- Update contact in Freshdesk
- Create Company in Freshdesk
- Search company in Freshdesk
- Search contact in Freshdesk
- Create Forum in Freshdesk
- Create Forum Category in Freshdesk
- Get group by Id in Freshdesk
- Get agent by Id in Freshdesk
- Create a forum topic in Freshdesk
- Create booking in Lodgify
Trusted by experts at...
Ready Workflows for Freshdesk + Lodgify Integration
Create support tickets for new bookings, update guest contacts, add notes, and notify your support team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Freshdesk + Lodgify flow
Send guest details to your CRM, sync payment records, and notify your support team as bookings are processed. Pick a combination and activate it in one click.
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Stripe (6)
Stripe (6) +
Mailchimp (5)
Mailchimp (5) +
QuickBooks Online (5)
QuickBooks Online (5) +
Slack (5)
Slack (5) +
Google Calendar (5)
Google Calendar (5) +
HubSpot (5)
HubSpot (5) L
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Create a Freshdesk ticket when a new booking is created in Lodgify, and create a customer in Stripe.
New Lodgify bookings instantly generate a Freshdesk ticket and a Stripe customer profile, keeping your support and billing aligned.
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When a booking is updated in Lodgify, update the ticket in Freshdesk and send an invoice in Stripe.
Updated booking details automatically refresh your Freshdesk ticket and trigger a Stripe invoice.
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When booking status changes to booked in Lodgify, add notes in Freshdesk and create a payment link in Stripe.
Confirmed bookings trigger Freshdesk notes and generate a Stripe payment link instantly.
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When a booking status is changed to declined in Lodgify, update the Freshdesk ticket and issue a refund in Stripe.
Declined bookings automatically update your Freshdesk ticket and process a refund in Stripe.
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Use ChatGPT to analyse booking notes in Lodgify, create a Freshdesk ticket, and create a priority customer in Stripe.
ChatGPT analyses guest booking notes in Lodgify to categorize the Freshdesk ticket and set up a priority Stripe customer.
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When a booking is created in Lodgify, create a ticket in Freshdesk, create a customer in Stripe, and notify your billing channel on Slack.
New bookings create a Freshdesk ticket, set up a Stripe customer, and alert your billing team on Slack.
Supported triggers and actions for Freshdesk and Lodgify
Mix and match to build the exact automation you need
Freshdesk Triggers & Actions
Lodgify Triggers & Actions
Instant
Booking status is changed to booked in Lodgify
Triggers the automation when a booking status is changed to booked
Try it → Instant
Booking status is changed to open in Lodgify
Triggers the automation when a booking status is changed to open
Try it → Instant
Booking status is changed to declined in Lodgify
Triggers the automation when a booking status is changed to declined
Try it → Instant
Booking status is changed to tentative in Lodgify
Triggers the automation when a booking status is changed to tentative
Try it → What can you automate with Freshdesk + Lodgify?
Streamline your vacation rental support and booking management with powerful automated workflows.
🎟️
Generate support tickets from new bookings
Automatically create a Freshdesk ticket whenever a new booking is created in Lodgify. Eliminate manual data entry between your rental platform and helpdesk.
📝
Capture every guest detail and note
Map all available booking answers and guest notes into your Freshdesk ticket fields. Ensure your support team has complete context before reaching out.
🔔
Alert your team instantly on new reservations
Notify your support channel or assigned agents the moment a booking is confirmed in Lodgify. Keep everyone aligned on guest arrivals.
🔀
Route tickets based on booking criteria
Create different workflows or priority tags in Freshdesk depending on the booking status or property selected in Lodgify.
🔄
Keep support tickets updated as bookings change
Automatically update your Freshdesk ticket whenever reservation dates or guest details are modified in Lodgify.
👤
Create or update contacts without duplicates
Search existing records and update contacts in Freshdesk automatically when guest information changes in Lodgify.
❌
Handle cancellations and status changes
Trigger automated ticket updates and notifications when a booking status changes to declined, open, or tentative in Lodgify.
🔗
Extend workflows to your favorite tools
Connect your Freshdesk and Lodgify automation with Slack, Stripe, HubSpot, or Mailchimp to handle billing, marketing, and team notifications.
And much more...
Who is Freshdesk + Lodgify integration for?
Property managers, support agents, and operations teams eliminate manual data entry between guest bookings and customer support tickets.
Operations managers
Support team leads
Property owners
Reservation specialists
Customer success agents
Data administrators
📈
Operations managers
You review support tickets and booking logs every morning, but delayed updates mean your reports are always out of sync — with this integration, every new booking lands in Freshdesk instantly and your data stays current.
⚡
Support team leads
You need to answer guest queries immediately upon reservation, but manual ticket creation slows down your response time — automating both apps means support tickets are generated the moment a guest books.
📋
Property owners
You answer to investors who want clear visibility into rental occupancy and support volume, but scattered records make tracking difficult — this integration means every booking generates a trackable support history automatically.
🔄
Reservation specialists
The volume of guest bookings during peak season is too high for your staff to keep up with by hand, causing missed tickets — automating both apps means support workflows handle high volumes without errors.
🤝
Customer success agents
You own guest onboarding and depend on upstream booking confirmation to reach out, but manual handoffs cause delays — connecting these apps means your onboarding workflow starts the second a reservation is confirmed.
🗂️
Data administrators
You need a reliable history of guest interactions and bookings, but manual data entry keeps leaving gaps in your records — automating both apps means every booking and ticket is logged accurately every time.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Freshdesk + Lodgify
Build and manage your Freshdesk + Lodgify automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Freshdesk + Lodgify with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
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Frequently Asked Questions
How do I connect Freshdesk to Lodgify?
You can connect Freshdesk to Lodgify in 1-click using ready-made workflows on Integrately, or use Integrately AI to set up custom automations with apps like Slack, Stripe, and HubSpot.
Can I automatically create support tickets from new vacation rental bookings?
Can I connect Freshdesk, Lodgify, and Slack?
What is a good Zapier alternative for Freshdesk and Lodgify?
How are ticket updates handled between Lodgify and Freshdesk?
Can I sync guest booking status changes to Freshdesk?
Do I need coding skills to automate Freshdesk and Lodgify?
Is the Freshdesk and Lodgify integration free?
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