Freshdesk + Nusii Integration
Integrate Freshdesk to Nusii in one click, or tell Integrately AI how you want each ticket handled. Create proposals, update client records, alert your team, and track proposal milestones automatically.
Free forever.Use premium features free for 14 days.1.
Ticket is updated in Freshdesk- Ticket note is created in Freshdesk
- Ticket is created in Freshdesk
Proposal is accepted in Nusii Instant- Proposal is sent in Nusii Instant
- Proposal is rejected in Nusii Instant
- Proposal is created in Nusii Instant
- Proposal is updated in Nusii Instant
- Proposal activity is created in Nusii
- Client has seen the proposal in Nusii Instant
- Client is created in Nusii Instant
- Client is updated in Nusii Instant
2.
- Get ticket time entries by Id in Freshdesk
- Search ticket in Freshdesk
- Create Ticket in Freshdesk
- Add Notes to a Ticket in Freshdesk
- Update ticket in Freshdesk
- Get ticket by Id in Freshdesk
- Create Contact in Freshdesk
- Update contact in Freshdesk
- Create Company in Freshdesk
- Search company in Freshdesk
- Search contact in Freshdesk
- Create Forum in Freshdesk
- Create Forum Category in Freshdesk
- Get group by Id in Freshdesk
- Get agent by Id in Freshdesk
- Create a forum topic in Freshdesk
- Create proposal in Nusii
- Create client in Nusii
Trusted by experts at...
Ready Workflows for Freshdesk + Nusii Integration
Create proposals from support tickets, track client responses, update records, alert your team, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Freshdesk + Nusii flow
Turn accepted proposals and support tickets into CRM records, team alerts, and tracked tasks across your stack. Pick a combination and activate it in one click.
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Hubspot (8)
Hubspot (8) +
Slack (8)
Slack (8) +
Stripe (8)
Stripe (8) +
Asana (8)
Asana (8) +
Google Drive (8)
Google Drive (8) +
Gmail (8)
Gmail (8) F
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Create a Nusii proposal when a new Freshdesk ticket is created, and log the contact in Hubspot
New support tickets trigger instant proposal creation in Nusii while Hubspot records the contact details automatically.
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Create a Hubspot deal when a Nusii proposal is accepted, and update the ticket in Freshdesk
Accepted proposals in Nusii immediately create deals in Hubspot and update related Freshdesk tickets without manual tracking.
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When a Freshdesk ticket note is created, update the Hubspot company and Nusii client record
Important ticket notes update your Hubspot company records and Nusii client accounts automatically.
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Create a Hubspot task when a Nusii proposal is sent, and add a note in Freshdesk
Sent proposals automatically open follow-up tasks in Hubspot and leave confirmation notes in Freshdesk.
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If a Freshdesk ticket priority is urgent, create a priority Nusii proposal and log it in Hubspot
Urgent support tickets automatically generate high-priority Nusii proposals and update Hubspot records.
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When a Nusii proposal is rejected, update the Hubspot deal stage and Freshdesk ticket status
Rejected proposals update corresponding Hubspot deals and Freshdesk support tickets instantly.
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Use Claude to summarise every Nusii proposal accepted, create a Hubspot contact, and update Freshdesk
Claude analyses accepted proposals, updates Hubspot records, and logs confirmation details in Freshdesk.
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Turn accepted Nusii proposals into Hubspot records, create Asana onboarding tasks, and log in Freshdesk
Won proposals trigger Hubspot record updates, kickoff tasks in Asana, and confirmation notes in Freshdesk.
Supported triggers and actions for Freshdesk and Nusii
Mix and match to build the exact automation you need
Freshdesk Triggers & Actions
Nusii Triggers & Actions
Proposal activity is created in Nusii
Triggers the automation when a new proposal activity is created
Try it → Instant
Client has seen the proposal in Nusii
Triggers the automation when the client has seen the proposal
Try it → Instant
Client is updated in Nusii
Triggers the automation when a client's information is updated
Try it → What can you automate with Freshdesk + Nusii?
Streamline your client onboarding and sales pipeline by connecting support tickets directly to proposal creation and tracking.
📄
Turn support tickets into commercial proposals instantly
Create a Nusii proposal automatically the moment a new Freshdesk ticket is created, eliminating manual copy-pasting between your support and sales platforms.
📝
Capture every submitted ticket field and detail
Map all available Freshdesk ticket parameters directly into Nusii proposal fields, ensuring your team has complete context for every client pitch.
🔔
Notify the right team member the moment proposals change
Send instant team alerts in Slack or email whenever a Nusii proposal is viewed, accepted, or rejected by your client.
🔀
Route proposals based on submitted ticket attributes
Trigger different proposal templates or priority workflows in Nusii depending on specific priority levels or categories submitted in Freshdesk.
🔄
Keep client records synchronized across both platforms
Update contact details and company information across Freshdesk and Nusii automatically whenever a record changes in either system.
🔎
Search and update existing records without duplicates
Check for existing contacts or tickets before creating new ones, ensuring your database remains clean and free of duplicate entries.
⏱️
Handle later proposal lifecycle and status updates
Automatically update support ticket statuses in Freshdesk when Nusii proposals are accepted, rejected, or viewed by clients.
🔌
Extend your workflow to Slack, CRM, and task apps
Connect your Freshdesk and Nusii flow to tools like Slack, Hubspot, or Asana to automate downstream notifications and project tasks.
And much more...
Who is Freshdesk + Nusii integration for?
Support teams and consultants scaling client acquisition need this integration to turn support tickets into active proposals without manual data entry or missed follow-ups.
Finance directors
Support managers
Account managers
Customer support teams
Sales representatives
Operations directors
📈
Finance directors
You're reviewing revenue pipelines and proposal conversion rates but your tracking reports only update when someone manually exports ticket metrics, so the revenue counts you're forecasting against are always a few hours behind — with this integration, every new proposal and support record links instantly and your data stays current.
⚡
Support managers
You need to act fast when client requests turn into sales opportunities, and you find out too late because support agents have to notify sales by hand — with this integration, every ticket automatically triggers proposal creation and your team responds instantly.
🤝
Account managers
You answer to key clients who want to see project progress from support ticket to signed proposal, but tracking details are scattered across different platforms — with this integration, every status change updates across apps so clients always see accurate progress.
📊
Customer support teams
The ticket volume is too high for anyone to keep up by hand when converting support inquiries into proposal drafts, leading to missed deals — with this integration, every submission is processed automatically and nothing falls through the cracks.
🎯
Sales representatives
You own the proposal stage and depend on support staff to hand over client details, but information gets delayed or lost in transition — with this integration, every ticket detail flows straight into your pipeline the moment it arrives.
🗂️
Operations directors
You need a reliable history of every client interaction from initial support ticket to final proposal acceptance, but keep finding gaps in records — with this integration, every event is logged automatically for complete audit trails.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Freshdesk + Nusii
Build and manage your Freshdesk + Nusii automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Freshdesk + Nusii with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
Connect Freshdesk + Nusii Now 
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Frequently Asked Questions
How do I connect Freshdesk to Nusii?
You can connect Freshdesk to Nusii using 1-click automation templates on Integrately or by asking Integrately AI to build the integration. Pick a ready workflow, connect your Freshdesk and Nusii accounts, and your automation starts running instantly with apps like Slack, Hubspot, and Gmail.
Can I automatically create Nusii proposals from new Freshdesk tickets?
Can I connect Freshdesk, Nusii, and Slack?
What is a good Zapier alternative for Freshdesk and Nusii?
How does Freshdesk data get transferred to Nusii?
Can I update Freshdesk tickets when Nusii proposals are accepted?
Do I need coding skills to automate Freshdesk and Nusii?
Is the Freshdesk and Nusii integration free?
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