Freshservice + Harvest Integration
Integrate Freshservice to Harvest in one click, or tell Integrately AI how you want each ticket handled. Log billable hours, create projects, update timesheets, and track your support costs automatically.
Free forever.Use premium features free for 14 days.1.
Ticket is created in Freshservice- Ticket is updated in Freshservice
- Requester is created in Freshservice
- Requester is updated in Freshservice
Expense is added in Harvest- Invoice is paid in Harvest
- Timesheet entry is created in Harvest
- Task is added in Harvest
- Project is added in Harvest
- Person is assigned to project in Harvest
- Invoice (with line items) is added in Harvest
- Invoice is added in Harvest
- Client is added in Harvest
- Contact is added in Harvest
- Person is added in Harvest
2.
- Create ticket in Freshservice
- Create requester in Freshservice
- Get requester by ID in Freshservice
- Get agent by ID in Freshservice
- Get group by ID in Freshservice
- Find task by ID in Harvest
- Find project by ID in Harvest
- Find client by ID in Harvest
- Create time entry with start and end time in Harvest
- Create project in Harvest
- Create timesheet entry in Harvest
- Create task in Harvest
- Create client in Harvest
- Create and start timer in Harvest
- Create contact in Harvest
Trusted by experts at...
Ready Workflows for Freshservice + Harvest Integration
Track billable hours, generate invoices, create projects from support tickets, and update timesheets, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Freshservice + Harvest flow
Keep your team notified, log data in spreadsheets, and schedule follow-ups once your tickets and invoices are processed. Pick a combination and activate it in one click.
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Jira Software Cloud (8)
Jira Software Cloud (8) +
Slack (8)
Slack (8) +
Google Calendar (8)
Google Calendar (8) +
HubSpot (8)
HubSpot (8) +
Asana (8)
Asana (8) +
Google Sheets (8)
Google Sheets (8) F
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Create a Jira Software Cloud issue for every new Freshservice ticket, and log a time entry in Harvest
New Freshservice tickets instantly generate a Jira Software Cloud issue and a Harvest time entry, eliminating manual tracking across platforms.
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When a Harvest invoice is paid, create a Freshservice ticket and update the Jira Software Cloud issue
Paid Harvest invoices trigger a new Freshservice ticket and update your Jira Software Cloud issue automatically.
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When a Jira Software Cloud issue moves to done, update the Freshservice ticket and create a Harvest task
Completed Jira Software Cloud issues update your Freshservice tickets and create new Harvest tasks instantly.
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Create a Jira Software Cloud issue for every Harvest project, and open a Freshservice ticket
New Harvest projects automatically open a Jira Software Cloud issue and a Freshservice ticket.
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If a Freshservice ticket priority is urgent, create a Jira Software Cloud issue and create a Harvest project
Urgent Freshservice tickets automatically generate high-priority Jira Software Cloud issues and Harvest projects.
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When a Jira Software Cloud issue is closed, update the Freshservice ticket status and create a Harvest time entry
Closed Jira Software Cloud issues update Freshservice tickets and log time entries in Harvest.
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Use Claude to analyze new Freshservice tickets, create a matching Jira Software Cloud issue, and log it in Harvest
Claude analyzes new Freshservice tickets to generate structured Jira Software Cloud issues and Harvest time entries.
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When a Freshservice ticket is created, create a Jira Software Cloud issue, log time in Harvest, and create an Asana task
New Freshservice tickets trigger a Jira Software Cloud issue, a Harvest time entry, and an Asana task.
Supported triggers and actions for Freshservice and Harvest
Mix and match to build the exact automation you need
Freshservice Triggers & Actions
Requester is created in Freshservice
Triggers the automation when a new requester is created
Try it → Harvest Triggers & Actions
Timesheet entry is created in Harvest
Triggers the automation when there is a new timesheet entry
Try it → Person is assigned to project in Harvest
Triggers the automation when a person is assigned to a project
Try it → Invoice (with line items) is added in Harvest
Triggers the automation when a new invoice (with line items) is added
Try it → What can you automate with Freshservice + Harvest?
Streamline your support operations by automatically turning helpdesk tickets into billable hours, invoices, and project tasks.
🔄
Turn Freshservice tickets into Harvest projects
Automatically create a new Harvest project or task whenever a support ticket is logged in Freshservice, removing manual setup.
📋
Capture every submitted ticket field
Map custom ticket attributes, requesters, and descriptions into your Harvest time entries and projects instead of copying text manually.
🔔
Alert your team instantly on updates
Notify support and finance teams the moment a timesheet entry is created or an invoice is paid across both platforms.
🔀
Route workflows based on ticket priority
Send urgent tickets to priority Harvest projects while routing standard inquiries to general timesheets automatically.
🔄
Keep project statuses synchronized
Update project and task records in Harvest whenever related support tickets are modified in Freshservice.
🔍
Prevent duplicate projects and clients
Check existing Harvest records before creating new projects or clients from incoming Freshservice requesters.
💳
Manage invoice and payment triggers
Generate follow-up tasks or update support records automatically when Harvest invoices are paid or expenses are added.
🌐
Connect Slack to your support flow
Send automated notifications to your team channel in Slack whenever a Freshservice ticket triggers a Harvest project.
And much more...
Who is Freshservice + Harvest integration for?
Support teams, project managers, and finance professionals who need to sync helpdesk tickets, track billable hours, and eliminate manual data entry across systems.
IT Support Managers
Freelance Consultants
Client Success Leads
Helpdesk Administrators
Project Coordinators
Finance Auditors
📈
IT Support Managers
You report on ticket resolution and billable hours to management, but your data is always scattered across systems because no one updates both apps manually — this integration means every new ticket and time entry syncs instantly and your reports stay accurate.
⏱️
Freelance Consultants
You need to track billable client hours immediately, but you forget to log time after resolving support tickets so revenue slips through the cracks — automating both apps means every ticket maps directly to billable hours without manual tracking.
💼
Client Success Leads
You answer to clients who want visibility into their support tickets and project billing, but pulling manual reports takes hours — connecting these apps means client dashboards update in real time with accurate ticket and time data.
🚀
Helpdesk Administrators
The ticket volume is too high for your team to keep timesheets updated by hand, leading to missed billing and invoicing errors — this integration means every support activity automatically feeds into your timesheet and billing workflow.
👥
Project Coordinators
You depend on support agents to hand over ticket details before you can assign project tasks, but handoffs are always delayed — automating both apps means project tasks open the moment tickets are created.
🗂️
Finance Auditors
You need a reliable history of support tickets and billable hours for auditing, but you keep finding gaps between helpdesk records and timesheets — with this integration, every record matches perfectly across platforms.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Freshservice + Harvest
Build and manage your Freshservice + Harvest automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Freshservice + Harvest with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Freshservice + Harvest Now 
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Frequently Asked Questions
How do I connect Freshservice to Harvest?
You can connect Freshservice to Harvest in one click using ready-made templates or ask Integrately AI to build the integration. You can also connect Slack, Google Calendar, HubSpot, and 1,500+ other apps to streamline your support and billing workflows.
Can I automatically create Harvest projects from Freshservice tickets?
Can I connect Freshservice, Harvest, and Slack?
What is a good Zapier alternative for Freshservice and Harvest?
How are Freshservice tickets handled during automation?
Can I sync Harvest timesheet entries and invoices?
How do I set up workflows without coding?
Is the Freshservice and Harvest integration free?
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