Freshworks CRM (Freshsales Suite) + GatewayAPI SMS Integration

Integrate Freshworks CRM (Freshsales Suite) to GatewayAPI SMS in one click, or tell Integrately AI how you want each contact handled. Send SMS messages, update your CRM, alert your team, and trigger follow-ups automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
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2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • GatewayAPI SMS
    Send message in GatewayAPI SMS
  • GatewayAPI SMS
    Send a message using any character or emoji in GatewayAPI SMS

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + GatewayAPI SMS Integration

Capture leads, notify contacts, send SMS messages, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + GatewayAPI SMS Integration

Send GatewayAPI SMS message for new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a message through GatewayAPI SMS letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM (Freshsales Suite) - GatewayAPI SMS integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Freshworks CRM (Freshsales Suite) + GatewayAPI SMS Integration

Send GatewayAPI SMS message for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - GatewayAPI SMS integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via GatewayAPI SMS. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Freshworks CRM (Freshsales Suite) + GatewayAPI SMS Integration

Send GatewayAPI SMS message for new Freshworks CRM (Freshsales Suite) deal

Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending GatewayAPI SMS message ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - GatewayAPI SMS integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + GatewayAPI SMS flow

Sync your contact lists, log details, and trigger multi-step notifications across your sales stack. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
GatewayAPI SMS
+
HubspotHubspot (8)
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CalendlyCalendly (3)
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MailchimpMailchimp (3)
+
Google SheetsGoogle Sheets (3)
+
StripeStripe (3)
+
SlackSlack (3)
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Add every new Freshworks CRM (Freshsales Suite) contact to HubSpot, and send an SMS via GatewayAPI SMS
New Freshworks CRM (Freshsales Suite) contacts appear in HubSpot instantly while GatewayAPI SMS sends a text notification, so your sales team never misses a lead.
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Create a HubSpot task when a deal is updated in Freshworks CRM (Freshsales Suite), and send an SMS via GatewayAPI SMS
Keep HubSpot tasks aligned with Freshworks CRM (Freshsales Suite) deal changes and notify your team via GatewayAPI SMS.
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Log every new HubSpot contact in Freshworks CRM (Freshsales Suite), and send a welcome text via GatewayAPI SMS
New HubSpot contacts are added to Freshworks CRM (Freshsales Suite) instantly while GatewayAPI SMS delivers a welcome message.
F
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Create a Freshworks CRM (Freshsales Suite) deal from new HubSpot deals, and notify reps via GatewayAPI SMS
HubSpot deals automatically create matching deals in Freshworks CRM (Freshsales Suite) with instant text alerts via GatewayAPI SMS.
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If a HubSpot contact is enterprise tier, update Freshworks CRM (Freshsales Suite) and send a priority text via GatewayAPI SMS
High-value HubSpot contacts update Freshworks CRM (Freshsales Suite) and trigger priority alerts via GatewayAPI SMS.
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When a HubSpot deal is marked closed won, update Freshworks CRM (Freshsales Suite) and text the team via GatewayAPI SMS
Closed won deals in HubSpot update Freshworks CRM (Freshsales Suite) records and notify staff instantly through GatewayAPI SMS.
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Use Claude to qualify new HubSpot contacts, update Freshworks CRM (Freshsales Suite), and send a text via GatewayAPI SMS
Claude scores incoming HubSpot contacts before updating Freshworks CRM (Freshsales Suite) and notifying reps via GatewayAPI SMS.
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Turn every HubSpot deal into a Freshworks CRM (Freshsales Suite) account, create a task, and text via GatewayAPI SMS
Convert HubSpot deals into Freshworks CRM (Freshsales Suite) accounts, trigger tasks, and alert your team via GatewayAPI SMS.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and GatewayAPI SMS

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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GatewayAPI SMS
GatewayAPI SMS Triggers & Actions
No trigger is available
Send message in GatewayAPI SMS
Delivers a message to a designated recipient
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Send a message using any character or emoji in GatewayAPI SMS
Sends a message using any character or emoji
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What can you automate with Freshworks CRM (Freshsales Suite) + GatewayAPI SMS?

Trigger instant SMS notifications and keep your CRM data updated across every customer interaction.

What you can automate?
🚀
Send SMS alerts for new CRM contacts
Automatically dispatch text messages via GatewayAPI SMS the moment a new contact is created in Freshworks CRM (Freshsales Suite). Ensure your sales reps engage prospects without administrative delay.
📋
Capture every submitted contact detail
Map all incoming contact properties from Freshworks CRM (Freshsales Suite) directly into your messaging workflows and supporting applications. Keep your customer records detailed and actionable.
🔔
Notify the right team member instantly
Alert specific staff members via GatewayAPI SMS whenever deals are updated or new tasks are generated in Freshworks CRM (Freshsales Suite). Eliminate communication bottlenecks across departments.
🔀
Route messages based on deal stages
Trigger different SMS follow-up sequences depending on the specific deal stage or account status in Freshworks CRM (Freshsales Suite). Tailor your customer communication automatically.
🔄
Keep your destination records current
Automatically update existing contacts and deals across your connected tools whenever changes occur in Freshworks CRM (Freshsales Suite). Maintain complete data accuracy everywhere.
⚙️
Create or update records without duplicates
Use intelligent upsert logic to find existing contacts in your database and update them instead of creating redundant entries. Keep your CRM clean and organized.
💳
Handle later status changes and payments
Trigger automated SMS notifications when deals close, invoices are paid, or support tasks are completed in Freshworks CRM (Freshsales Suite). Keep customers informed throughout their lifecycle.
🔗
Extend your workflow to Slack
Connect Freshworks CRM (Freshsales Suite) and GatewayAPI SMS with Slack to post channel notifications alongside your text messages. Keep your entire team aligned on every deal.
And much more...

Who is Freshworks CRM (Freshsales Suite) + GatewayAPI SMS integration for?

Sales teams, marketers, and support managers use this integration to streamline customer communication, eliminate manual notifications, and keep their messaging pipeline fully synchronized.

Sales Managers
Sales Managers
Field Sales Reps
Field Sales Reps
Account Managers
Account Managers
Support Teams
Support Teams
Operations Specialists
Operations Specialists
CRM Administrators
CRM Administrators
📈
Sales Managers
You report on sales metrics and pipeline health every week, but manual contact logging causes your numbers to lag behind live activity — with this integration, every new contact syncs instantly and your pipeline reports remain accurate.
Field Sales Reps
You need to act fast on incoming inquiries, but delayed CRM updates mean you find out about new leads hours after submission — with this integration, every new lead triggers an instant SMS notification so you can reach out immediately.
🤝
Account Managers
You answer to clients who expect prompt updates on their account status, but missing task records leave gaps in your communication history — with this integration, every account change triggers automated texts and keeps clients informed.
📊
Support Teams
The volume of customer requests is too high for anyone to keep up by hand, leading to missed customer follow-ups and delayed responses — with this integration, customer interactions generate automated tasks and text confirmations instantly.
🔄
Operations Specialists
You own the next step in the customer journey and depend on someone upstream to hand over details before you can start — with this integration, data flows automatically between your CRM and messaging tools without manual handoffs.
🗂️
CRM Administrators
You need a reliable history of all customer interactions and deals, but manual data entry keeps introducing errors into your records — with this integration, every update is logged automatically and your database stays clean.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + GatewayAPI SMS

Build and manage your Freshworks CRM (Freshsales Suite) + GatewayAPI SMS automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + GatewayAPI SMS with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
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24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to GatewayAPI SMS?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to GatewayAPI SMS using 1-click automations on Integrately. Link your accounts, select a ready template, or ask Integrately AI to build the workflow. You can also connect Hubspot, Calendly, and Slack with 1,500+ other integrations.
Can I automatically send text messages when new CRM contacts are created?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), GatewayAPI SMS, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and GatewayAPI SMS?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact data in this integration?
Frequently Asked Questions
How does GatewayAPI SMS send text messages from CRM triggers?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and GatewayAPI SMS?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and GatewayAPI SMS integration free?
Frequently Asked Questions
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You Can Also Connect Freshworks CRM (Freshsales Suite) or GatewayAPI SMS With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
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Connect Freshworks CRM (Freshsales Suite) to CRMs, email tools, and messaging platforms to manage and follow up on your leads.
GatewayAPI SMS
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Sync GatewayAPI SMS with marketing, support, and notification tools to keep customers updated across your stack.