Freshworks CRM (Freshsales Suite) + Google Chat Integration

Integrate Freshworks CRM (Freshsales Suite) to Google Chat in one click, or tell Integrately AI how you want each contact handled. Send instant team alerts, notify channels of new deals, post account updates, and streamline communication without manual copying.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Google Chat
    Message is received in space in Google Chat
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Google Chat
    Get all spaces in Google Chat
  • Google Chat
    Send message via bot in space in Google Chat
  • Google Chat
    Send message in space in Google Chat

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Google Chat Integration

Notify your team of new contacts, alert channels when deals update, post account changes, and share task updates, all in just one click.

Most popular automationsmost-popular-automations
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Google Chat flow

Capture leads, update your CRM records, notify your team, and trigger downstream customer communications. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Google Chat
+
StripeStripe (4)
+
MailchimpMailchimp (4)
+
CalendlyCalendly (4)
+
Google WorkspaceGoogle Workspace (4)
+
ZoomZoom (4)
+
ZendeskZendesk (4)
F
S
G
Create a Stripe customer when a contact is created in Freshworks CRM (Freshsales Suite), and notify your team in Google Chat
New Freshworks CRM (Freshsales Suite) contacts automatically become Stripe customers while Google Chat alerts your billing channel instantly.
S
F
G
When a Stripe payment succeeds, create a deal in Freshworks CRM (Freshsales Suite) and post a notification in Google Chat
Successful Stripe payments immediately generate deals in Freshworks CRM (Freshsales Suite) with Google Chat announcing the revenue win.
S
F
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If a Stripe invoice is paid, update the deal in Freshworks CRM (Freshsales Suite) and alert your finance channel in Google Chat
Paid Stripe invoices update your Freshworks CRM (Freshsales Suite) deals instantly while Google Chat notifies finance.
S
F
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When a Stripe subscription is cancelled, add a note to the contact in Freshworks CRM (Freshsales Suite) and notify support in Google Chat
Cancelled Stripe subscriptions log notes in Freshworks CRM (Freshsales Suite) and trigger alerts in Google Chat for retention follow-up.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Google Chat

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Google Chat
Google Chat Triggers & Actions
Message is received in space in Google Chat
Triggers the automation when a new message is received in a particular space
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Get all spaces in Google Chat
Retrieves a list of spaces available in Google Chat
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Send message via bot in space in Google Chat
Sends a message via bot in a space
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Send message in space in Google Chat
Sends a message in a space
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What can you automate with Freshworks CRM (Freshsales Suite) + Google Chat?

Streamline your sales communication and CRM workflows with instant, automated notifications for every key event.

What you can automate?
💬
Broadcast every new CRM contact instantly
Send a formatted message to your Google Chat space the moment a contact is created in Freshworks CRM (Freshsales Suite). Keep your entire team informed without manual tab-switching.
📊
Notify channels of pipeline deal updates
Post instant updates to Google Chat whenever a deal is created or updated in Freshworks CRM (Freshsales Suite). Celebrate revenue wins and track stage shifts in real time.
🔔
Alert the right person as soon as tasks arrive
Trigger targeted Google Chat messages whenever a task is created in Freshworks CRM (Freshsales Suite), ensuring assignees never miss a follow-up deadline.
🔀
Route messages based on account activity
Send specific deal updates to dedicated chat spaces depending on whether an account is created or updated in Freshworks CRM (Freshsales Suite).
🔄
Keep team workspaces synchronized with CRM changes
Reflect every contact update and task creation across your communication channels automatically, maintaining complete transparency across departments.
🔍
Search and verify contact records before notifying
Look up existing contact details or verify phone numbers in Freshworks CRM (Freshsales Suite) before dispatching team alerts to prevent duplicate notifications.
⏱️
Handle stage changes and task completions
Post status notifications in Google Chat whenever a task is marked as completed or a deal progresses to its final closing stages.
🔌
Extend your workflow to Stripe and billing tools
Connect Freshworks CRM (Freshsales Suite) and Google Chat with Stripe to alert your finance channel the moment a payment clears or a subscription updates.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Google Chat integration for?

Connecting Freshworks CRM (Freshsales Suite) and Google Chat eliminates manual notification delays, keeping sales, support, and marketing teams perfectly aligned on every pipeline update.

Sales Operations Managers
Sales Operations Managers
Account Executives
Account Executives
Customer Success Leads
Customer Success Leads
High-Volume Sales Teams
High-Volume Sales Teams
Handoff Coordinators
Handoff Coordinators
CRM Administrators
CRM Administrators
📈
Sales Operations Managers
You rely on accurate pipeline metrics to forecast quarterly revenue, but manual notification delays leave your reports out of date — automating both apps means every contact and deal update posts instantly and your pipeline numbers stay current.
Account Executives
You need to respond to new inbound leads within minutes, but finding out about new assignments hours later causes deals to go cold — with this integration, every new contact alert arrives in your team chat the second it happens.
🤝
Customer Success Leads
You answer to stakeholders who demand real-time visibility into account progress, but digging through CRM dashboards wastes hours every week — automating these apps means client milestones broadcast directly to your team workspace automatically.
🚀
High-Volume Sales Teams
The volume of inbound leads is too high for anyone to keep up by hand, resulting in missed follow-ups and unassigned deals — with this integration, contact creation events trigger instant team notifications without manual copying.
🔄
Handoff Coordinators
You own the handoff stage between marketing lead qualification and sales outreach, depending on upstream alerts that frequently get lost — this integration means every deal update triggers automated channel posts so nothing falls through the cracks.
📋
CRM Administrators
You need a reliable history of team communications and CRM activities, but manual notification habits leave critical gaps in your audit trail — automating both platforms ensures a consistent, foolproof record of every interaction.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Google Chat

Build and manage your Freshworks CRM (Freshsales Suite) + Google Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Google Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Google Chat?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Google Chat in 1-click using ready-made templates or ask Integrately AI to build your workflow. It also integrates seamlessly with Stripe, Mailchimp, and Calendly.
Can I automatically send Google Chat messages when a new contact is created in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Google Chat, and Stripe?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Google Chat?
Frequently Asked Questions
How do contact triggers work between Freshworks CRM (Freshsales Suite) and Google Chat?
Frequently Asked Questions
Can deal updates in Freshworks CRM (Freshsales Suite) trigger Google Chat messages?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Google Chat?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Google Chat integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Freshworks CRM (Freshsales Suite) or Google Chat With 1500+ Other Apps

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