Freshworks CRM (Freshsales Suite) + Gravity Forms Integration

Integrate Freshworks CRM (Freshsales Suite) to Gravity Forms in one click, or tell Integrately AI how you want each submission handled. Capture new leads, create contacts and deals, update your CRM records, and trigger instant follow-ups automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Gravity Forms
    Form is submitted in Gravity Forms
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2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Gravity Forms
    Update entry in Gravity Forms
  • Gravity Forms
    Create entry in Gravity Forms
  • Gravity Forms
    Submit form in Gravity Forms
  • Gravity Forms
    Get form submission by ID in Gravity Forms

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Ready WorkflowsReady Workflows   for Freshworks CRM (Freshsales Suite) + Gravity Forms Integration

Capture form submissions, create contacts, update deals, alert your team, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Freshworks CRM (Freshsales Suite) + Gravity Forms flow

Send form data to email lists, messaging channels, spreadsheets, scheduling tools, and payment gateways the moment a submission arrives. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Gravity Forms
+
WordPressWordPress (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
CalendlyCalendly (3)
+
StripeStripe (3)
G
F
W
Create a Freshworks CRM (Freshsales Suite) contact from every Gravity Forms submission, and create a user account in WordPress
Every Gravity Forms submission creates a contact in Freshworks CRM (Freshsales Suite) and sets up a WordPress user account instantly.
G
F
W
When a contact is created in Freshworks CRM (Freshsales Suite) from a Gravity Forms submission, create a post in WordPress
Log form-driven leads in Freshworks CRM (Freshsales Suite) and publish a corresponding WordPress post automatically.
G
F
W
Update a WordPress user when a Freshworks CRM (Freshsales Suite) contact is updated from a Gravity Forms submission
Sync Gravity Forms lead updates between Freshworks CRM (Freshsales Suite) and WordPress user profiles seamlessly.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Gravity Forms

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Gravity Forms
Gravity Forms Triggers & Actions
Form is submitted in Gravity Forms
Triggers the automation when a form is filled
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Update entry in Gravity Forms
Updates contact to the contact list
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Create entry in Gravity Forms
Adds a new contact to the contact list
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Submit form in Gravity Forms
Submits a form
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Get form submission by ID in Gravity Forms
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What can you automate with Freshworks CRM (Freshsales Suite) + Gravity Forms?

Turn form submissions into structured CRM contacts, trigger instant follow-ups, and keep your entire sales pipeline synchronized.

What you can automate?
📥
Create CRM contacts from every form submission
Generate a new contact in Freshworks CRM (Freshsales Suite) automatically the moment a user submits a form in Gravity Forms. Eliminate manual data entry and start your follow-up process instantly.
📋
Capture every submitted form field
Map all custom questions, dropdown selections, and comments from Gravity Forms into detailed CRM fields. Maintain comprehensive records for every prospect.
🔔
Alert your sales team in real time
Notify reps immediately when high-value prospects complete your website forms. Ensure prompt responses and higher conversion rates across your sales pipeline.
🔀
Route leads based on submitted answers
Assign leads to specific sales reps in Freshworks CRM (Freshsales Suite) based on budget, location, or department selections in your Gravity Forms submissions.
🔄
Keep CRM data synchronized as forms update
Update contact details and account information in Freshworks CRM (Freshsales Suite) whenever repeat submitters update their information through your forms.
🔍
Prevent duplicate records in your database
Search existing database entries by email or phone number before creating new contacts in Freshworks CRM (Freshsales Suite). Keep your CRM clean and organized.
📊
Manage deal stages from submission milestones
Create new deals or update existing deal stages in Freshworks CRM (Freshsales Suite) when specific form criteria or purchasing intent is indicated.
🌐
Extend form data to external applications
Connect Gravity Forms and Freshworks CRM (Freshsales Suite) data to Google Sheets, email marketing platforms, or messaging apps to expand your workflow.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Gravity Forms integration for?

Connecting Gravity Forms submissions directly to Freshworks CRM (Freshsales Suite) eliminates manual data entry, ensuring sales and marketing teams never miss a lead.

Sales Managers
Sales Managers
Lead Qualification Teams
Lead Qualification Teams
Agency Account Directors
Agency Account Directors
High-Volume Marketers
High-Volume Marketers
Account Executives
Account Executives
Operations Coordinators
Operations Coordinators
📈
Sales Managers
You report on this and decide from it, but the numbers are always stale because form entries sit in your WordPress backend waiting for a manual export — this integration means every new submission lands in your CRM instantly and your pipeline reports stay current.
Lead Qualification Teams
You need to act fast, and you find out too late when high-value leads are buried in form inboxes — automating both apps means every submission creates a contact instantly so your team can reach out while interest is high.
🤝
Agency Account Directors
You answer to a client or an outside party who wants to see progress on lead generation, but piecing together spreadsheet lists takes hours every week — connecting these apps means form data flows straight into your CRM dashboards without manual tracking.
🚀
High-Volume Marketers
The volume is too high for anyone to keep up by hand as hundreds of form entries flood your site every day — with this integration, every submission is processed automatically and your team avoids manual copy-pasting entirely.
💼
Account Executives
You own the next step and depend on someone upstream to hand it over, but leads get lost between form notifications and CRM creation — automating both apps means contacts are created the moment the form is submitted so you never miss a handoff.
📋
Operations Coordinators
You need a reliable history and keep finding gaps in it because form entries are occasionally missed or mistyped during manual entry — this integration means every piece of submission data is logged accurately in your CRM every time.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Gravity Forms

Build and manage your Freshworks CRM (Freshsales Suite) + Gravity Forms automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Gravity Forms with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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in $19.99

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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Gravity Forms?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Gravity Forms in one click using Integrately. Set up pre-built workflows or use Integrately AI to build custom sequences linking your forms with tools like Slack and Google Sheets in minutes.
Can I automatically create Freshworks CRM (Freshsales Suite) contacts from Gravity Forms submissions?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Gravity Forms, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Gravity Forms?
Frequently Asked Questions
How do contact fields sync between Gravity Forms and Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I update deals in Freshworks CRM (Freshsales Suite) using Gravity Forms data?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Gravity Forms?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Gravity Forms integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Freshworks CRM (Freshsales Suite) or Gravity Forms With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Connect Freshworks CRM (Freshsales Suite) to CRMs, email tools, and messaging platforms to manage and follow up on your leads.
Gravity Forms
Popular Gravity Forms Integrations
Sync Gravity Forms with form builders, database tools, and analytics apps to keep data working across your stack.