Freshworks CRM (Freshsales Suite) + Heights Platform Integration

You're tracking course revenue and student signups across multiple campaigns but your reporting sheet only updates when someone manually exports records, so the metrics you're reviewing against are always a few hours behind — with this integration, every new student record lands in your CRM instantly and your pipeline stays current.

You manage high-tier learners who need immediate outreach when they encounter billing issues, but you find out about failed payments days later through messy email threads — this integration means every payment failure updates your CRM contact record immediately so you can intervene right away.

You answer to students and program directors who want to see course completion milestones recorded without delay, but manual entry leaves constant gaps in your tracking — automating both apps means every completed course updates deals and notifies your team instantly.

The volume of new course signups is too high for anyone to keep up by hand, leading to missed outreach and delayed student onboarding — with this integration, every student creation triggers instant contact creation and notification workflows across your tools.

You own the next step in student onboarding and depend on your sales team to hand over customer details from your CRM, but information gets lost in transit — connecting these apps means student data flows directly into your course platform the moment an order is created.

You need a reliable history of course orders and student accounts but keep finding discrepancies between your payment records and CRM deals — this integration means every transaction creates accurate, synchronized records without manual logging.