Freshworks CRM (Freshsales Suite) + Hive Integration

Integrate Freshworks CRM (Freshsales Suite) to Hive in one click, or tell Integrately AI how you want each deal handled. Sync projects, create actions, update tasks, and track team progress automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Hive
    Action is created in Hive
  • Hive
    Action is updated in Hive
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Hive
    Create action in workspace in Hive
  • Hive
    Create action in project in Hive
  • Hive
    Send message in Hive
  • Hive
    Create project in Hive
  • Hive
    Add comment to action in Hive

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Hive Integration

Create actions from new deals, sync project updates, assign tasks, and track team progress, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Hive Integration

Send Hive message for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - Hive integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via Hive. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Freshworks CRM (Freshsales Suite) + Hive Integration

Create Hive action for new Freshworks CRM (Freshsales Suite) contact

Freshworks CRM (Freshsales Suite) and Hive are both powerful tools that, when used correctly, can help you become more productive.

When you create a contact in Freshworks CRM (Freshsales Suite), do you also create a action in Hive? If not, you should! This will help ensure that you never forget to follow-up with a lead. Also, it can help to keep your team organized and on track.
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Freshworks CRM (Freshsales Suite) + Hive Integration

Create Hive action for new Freshworks CRM (Freshsales Suite) task

Freshworks CRM (Freshsales Suite) provides a great way to track and manage task, but sometimes it's nice to have an extra layer of task management that is separate from Freshworks CRM (Freshsales Suite). Hive is a great tool for this.

All you need to do is - integrate Hive with Freshworks CRM (Freshsales Suite) to create action in Hive automatically when certain task occur in Freshworks CRM (Freshsales Suite). This can save you time by not having to manually create tasks in both systems.
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Freshworks CRM (Freshsales Suite) + Hive Integration

Send Hive message for new Freshworks CRM (Freshsales Suite) deal

Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending Hive message ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - Hive integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Freshworks CRM (Freshsales Suite) + Hive Integration

Create Hive action for new Freshworks CRM (Freshsales Suite) deal

Imagine this scenario: you've just negotiated a great deal with a potential client, and you want to make sure that the ball is kept in your court by creating a action in Hive to ensure that the deal goes through. Wouldn't it be great if there was an easy way to do that right from within Freshworks CRM (Freshsales Suite)? Well now there is!

With our integration between Freshworks CRM (Freshsales Suite) and Hive, creating action in Hive is now easier than ever. Whenever a deal is created in Freshworks CRM (Freshsales Suite), you can automatically create a corresponding action in Hive to keep your team up-to-date.
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Freshworks CRM (Freshsales Suite) + Hive Integration

Send Hive message for new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a message through Hive letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM (Freshsales Suite) - Hive integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Hive flow

Connect supporting tools to notify your team, log meetings, update records, and keep projects moving forward. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Hive
+
SlackSlack (4)
+
CalendlyCalendly (3)
+
Google WorkspaceGoogle Workspace (3)
+
HubSpotHubSpot (3)
+
ZoomZoom (3)
+
Jira Software CloudJira Software Cloud (3)
F
H
S
Create a Hive action when a Freshworks CRM (Freshsales Suite) deal is created, and notify your sales channel in Slack
New deals in Freshworks CRM (Freshsales Suite) automatically trigger a Hive action and post an update in Slack, so your team starts working immediately.
H
F
S
When a Hive action is updated, post a progress summary in your Slack channel and update the Freshworks CRM (Freshsales Suite) deal
Project updates in Hive automatically notify your Slack channel and update Freshworks CRM (Freshsales Suite), keeping all stakeholders informed.
F
H
S
If a Freshworks CRM (Freshsales Suite) deal is created with high value, create a priority Hive action and alert management in Slack
High-value deals in Freshworks CRM (Freshsales Suite) instantly generate priority Hive actions and notify management on Slack.
F
H
S
Use Claude to summarise new Freshworks CRM (Freshsales Suite) contacts, create a Hive project, and notify your team in Slack
Claude summarises new Freshworks CRM (Freshsales Suite) contact details before creating a Hive project and alerting your team on Slack.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Hive

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Hive
Hive Triggers & Actions
Action is created in Hive
Triggers the automation when a new action is created
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Action is updated in Hive
Triggers the automation when action is updated
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Create action in workspace in Hive
Creates a new action within the workspace
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Create action in project in Hive
Creates a new action for a particular project
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Send message in Hive
Sends a new message
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Create project in Hive
Creates a new project
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Add comment to action in Hive
Adds a comment to a action in the workflow
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What can you automate with Freshworks CRM (Freshsales Suite) + Hive?

Streamline your sales-to-delivery workflow by connecting Freshworks CRM (Freshsales Suite) triggers directly to Hive actions and projects.

What you can automate?
🔄
Sync new deals into project actions
Automatically create a Hive action or project whenever a new deal is created in Freshworks CRM (Freshsales Suite), eliminating manual handovers between sales and delivery teams.
📋
Capture every submitted contact detail
Map all custom contact fields from Freshworks CRM (Freshsales Suite) directly into Hive action descriptions and notes so your project team has complete context.
🔔
Alert your team instantly on creation
Trigger instant notifications in messaging apps or assign tasks the moment a new Freshworks CRM (Freshsales Suite) account or contact is created.
🔀
Route actions based on deal value or tier
Create high-priority Hive projects for enterprise deals while routing standard Freshworks CRM (Freshsales Suite) accounts to standard workspaces automatically.
🔄
Keep project statuses up to date
Update Freshworks CRM (Freshsales Suite) deal stages automatically whenever corresponding Hive actions or projects reach completion milestones.
🔍
Search and update instead of duplicating
Check for existing contacts or deals in Freshworks CRM (Freshsales Suite) before creating new records, keeping your database clean and organised.
⚠️
Handle task updates and stalled deals
Trigger automated follow-up actions in Hive when Freshworks CRM (Freshsales Suite) deals or tasks remain unmodified for extended periods.
💬
Extend workflows to Slack or HubSpot
Connect Freshworks CRM (Freshsales Suite) and Hive to Slack, HubSpot, or Google Workspace to build multi-app operational pipelines effortlessly.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Hive integration for?

Sales leaders, project managers, and operations teams managing client work across Freshworks CRM (Freshsales Suite) and Hive eliminate manual tracking and keep teams aligned.

Revenue operations managers
Revenue operations managers
Project coordinators
Project coordinators
Client success leads
Client success leads
Sales operations specialists
Sales operations specialists
Account executives
Account executives
Business analysts
Business analysts
📈
Revenue operations managers
You're reviewing deal pipelines in Freshworks CRM (Freshsales Suite) but project delivery status in Hive only updates when someone manually creates tasks, so the milestone metrics you're reporting against are always a few hours behind — automating both apps means every new deal triggers delivery actions instantly and your operational reports stay current.
Project coordinators
You manage client onboarding tasks in Hive but find out about closed deals in Freshworks CRM (Freshsales Suite) too late in the day, causing delays in resource assignment — connecting these apps means every won deal generates a project action immediately and your team starts onboarding without waiting.
🤝
Client success leads
You answer to external clients who want immediate visibility into project progress while your sales team logs updates in Freshworks CRM (Freshsales Suite), leaving you scrambling to compile status reports — with this integration, every deal stage change updates your Hive project workspace and client visibility remains seamless.
📊
Sales operations specialists
The inbound lead volume in Freshworks CRM (Freshsales Suite) is too high for anyone to manually create corresponding tasks in Hive, leading to missed follow-ups and unassigned work — automating both apps means every new contact generates structured actions instantly and nothing slips through the cracks.
🔄
Account executives
You own the initial sale in Freshworks CRM (Freshsales Suite) and depend on project managers to hand over client requirements into Hive, but details often get lost in translation during manual handovers — integrating these apps means every deal update populates your Hive actions automatically with all customer notes attached.
📋
Business analysts
You need a reliable audit history of customer lifecycles from sales close to project delivery, but keep finding gaps between Freshworks CRM (Freshsales Suite) records and Hive task completions — this integration means every status change is logged accurately across both platforms and your historical data remains complete.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Hive

Build and manage your Freshworks CRM (Freshsales Suite) + Hive automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Hive with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Hive?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Hive in just 1 click using ready-made workflows on Integrately or by asking Integrately AI to build the automation for you. It takes less than 2 minutes to set up without any coding skills.
Can I automatically create a Hive action when a new deal is won in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Hive, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Hive?
Frequently Asked Questions
How are contacts and deals handled between Freshworks CRM (Freshsales Suite) and Hive?
Frequently Asked Questions
Can I track Hive project action updates back in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Do I need coding experience to set up Freshworks CRM (Freshsales Suite) and Hive automations?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Hive integration free?
Frequently Asked Questions
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