Freshworks CRM (Freshsales Suite) + Kommo (amoCRM) Integration

Integrate Freshworks CRM (Freshsales Suite) to Kommo (amoCRM) in one click, or tell Integrately AI how you want each contact handled. Create leads, update deals, sync contacts, and alert your team automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Kommo (amoCRM)
    Contact is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Contact is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead status is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Lead responsible user is changed in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is updated in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Task is deleted in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is created in Kommo (amoCRM) Instant
  • Kommo (amoCRM)
    Company is updated in Kommo (amoCRM) Instant
Arrow Right
2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Kommo (amoCRM)
    Create lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get lead by ID in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search lead in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create lead with existing contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update note in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update contact in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get contact by id in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create Incoming Lead (Form) in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Remove link between entities in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update Task in Kommo (amoCRM)
  • Kommo (amoCRM)
    Create company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Search company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Update company in Kommo (amoCRM)
  • Kommo (amoCRM)
    Get company by id in Kommo (amoCRM)

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Kommo (amoCRM) Integration

Capture leads, organise contacts, keep deals updated, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Kommo (amoCRM) Integration

Create Kommo (amoCRM) contact for new Freshworks CRM (Freshsales Suite) contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Freshworks CRM (Freshsales Suite) - Kommo (amoCRM) integration, anytime a new Freshworks CRM (Freshsales Suite) contact is created, an Kommo (amoCRM) contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Kommo (amoCRM) + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) contact for new Kommo (amoCRM) contact

There are many reasons why someone might choose to use two different marketing tools. One common reason is - the ability to reach a wider audience.

For example, if one tool is better suited for reaching customers in a certain geographic region, while another is better for reaching customers of a certain age group, using both can help businesses reach their target market more effectively.

Integration of your new Freshworks CRM (Freshsales Suite) contact and Kommo (amoCRM) contact can help make sure that your messages are coordinated and that you're taking full advantage of all your channels. It can also help reduce the amount of time you spend managing different tools and platforms.
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Kommo (amoCRM) + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) deal for new Kommo (amoCRM) contact

This automation makes it easy to create new deals in Freshworks CRM (Freshsales Suite) when a new contact is created in Kommo (amoCRM). Just connect your accounts, and every time a new contact is created in Kommo (amoCRM), a new deal will automatically be created in Freshworks CRM (Freshsales Suite).

This integration makes it easy to keep your sales and marketing data in sync, so you can always have accurate information about your interactions with potential and current customers.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Kommo (amoCRM) flow

Bring in online orders, marketing emails, calendar bookings, and payment records to keep your sales and support stacks working together. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Kommo (amoCRM)
+
ShopifyShopify (3)
+
MailchimpMailchimp (2)
+
CalendlyCalendly (2)
+
SlackSlack (2)
+
Google SheetsGoogle Sheets (2)
+
StripeStripe (2)
S
F
K
When a new Shopify order is created, create a contact in Freshworks CRM (Freshsales Suite), and create a lead in Kommo (amoCRM).
Shopify orders automatically populate Freshworks CRM (Freshsales Suite) and Kommo (amoCRM), eliminating manual data entry for your sales team.
S
F
K
When a new Shopify customer is registered, create a contact in Freshworks CRM (Freshsales Suite), and update the contact in Kommo (amoCRM).
New customer signups in Shopify instantly update your records in Freshworks CRM (Freshsales Suite) and Kommo (amoCRM).
S
F
K
When a Shopify product is updated, create a product in Freshworks CRM (Freshsales Suite), and update a lead in Kommo (amoCRM).
Inventory updates in Shopify reflect across Freshworks CRM (Freshsales Suite) and Kommo (amoCRM) automatically.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Kommo (amoCRM)

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Kommo (amoCRM)
Kommo (amoCRM) Triggers & Actions
Instant
Contact is created in Kommo (amoCRM)
Triggers the automation when a new contact is created
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Instant
Contact is updated in Kommo (amoCRM)
Triggers the automation when a contact is updated
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Instant
Lead is created in Kommo (amoCRM)
Triggers the automation when a new lead is created
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Instant
Lead status is changed in Kommo (amoCRM)
Triggers the automation when the status of a lead changes
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Instant
Lead is updated in Kommo (amoCRM)
Triggers the automation when the lead information is updated
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Instant
Lead responsible user is changed in Kommo (amoCRM)
Triggers the automation when the responsible user assigned to a lead is changed
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Instant
Task is created in Kommo (amoCRM)
Triggers the automation when a new task is created
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Instant
Task is updated in Kommo (amoCRM)
Triggers the automation when any task is updated
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Instant
Task is deleted in Kommo (amoCRM)
Triggers the automation when a task is deleted
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Instant
Company is created in Kommo (amoCRM)
Triggers the automation when a new company is created
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Instant
Company is updated in Kommo (amoCRM)
Triggers the automation when a company is updated
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Create lead in Kommo (amoCRM)
Generates new leads for potential customers
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Update lead in Kommo (amoCRM)
Updates the lead information
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Get lead by ID in Kommo (amoCRM)
Retrieves a lead's information based on their id
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Search lead in Kommo (amoCRM)
Retrieves information for a particular lead
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Create lead with existing contact in Kommo (amoCRM)
Creates a new lead using an existing contact's information
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Create note in Kommo (amoCRM)
Creates a new note in the particular format
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Search note in Kommo (amoCRM)
Searches for a note
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Update note in Kommo (amoCRM)
Updates a note with new information
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Create contact in Kommo (amoCRM)
Adds a new contact to the database
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Search contact in Kommo (amoCRM)
Finds and retrieves contact information
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Update contact in Kommo (amoCRM)
Updates contact information with new details
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Get contact by id in Kommo (amoCRM)
Retrieves a contact's information based on their id
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Create Incoming Lead (Form) in Kommo (amoCRM)
Creates a new incoming lead from a form submission
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Create link between entities in Kommo (amoCRM)
Establishes connections between related entities or objects
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Remove link between entities in Kommo (amoCRM)
Removes the connection between two entities
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Create task in Kommo (amoCRM)
Creates a new task
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Update Task in Kommo (amoCRM)
Updates the task with new information or changes
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Create company in Kommo (amoCRM)
Generates a new company profile with given details
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Search company in Kommo (amoCRM)
Finds information about a company
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Update company in Kommo (amoCRM)
Updates company information
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Get company by id in Kommo (amoCRM)
Retrieves a company's details using its id
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What can you automate with Freshworks CRM (Freshsales Suite) + Kommo (amoCRM)?

Connect your essential sales and communication tools to streamline every stage of your conversion pipeline.

What you can automate?
🔄
Sync contacts between Freshworks CRM and Kommo
Automatically create a corresponding lead in Kommo (amoCRM) whenever a new contact is registered in Freshworks CRM (Freshsales Suite). Eliminate manual data transfer between platforms.
📋
Capture every submitted field and note
Map all available contact attributes and deal notes from Freshworks CRM (Freshsales Suite) into Kommo (amoCRM) without losing critical customer context.
🔔
Alert your sales team instantly
Notify your team in Slack or via task creation the moment a high-value lead is created or updated in either platform.
🔀
Route records based on submitted criteria
Send enterprise leads to specialized pipeline stages in Kommo (amoCRM) while routing standard inquiries to general queues based on Freshworks CRM (Freshsales Suite) fields.
📝
Keep deal stages synchronized
Update lead statuses in Kommo (amoCRM) automatically whenever a deal moves forward or closes in Freshworks CRM (Freshsales Suite).
👥
Create or update without duplicates
Search existing database records before creating new entries, ensuring clean customer profiles across Freshworks CRM (Freshsales Suite) and Kommo (amoCRM).
🏷️
Handle later deal status changes
Trigger automated tasks and record updates when deals are marked won, lost, or postponed in either application.
🔗
Extend flows to popular supporting apps
Connect your core automation to Google Sheets or Slack to log reports and notify team members across your broader tech stack.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Kommo (amoCRM) integration for?

Sales managers, marketing specialists, and operations teams connect Freshworks CRM (Freshsales Suite) and Kommo (amoCRM) to eliminate duplicate data entry and streamline lead management.

Sales operations managers
Sales operations managers
Account executives
Account executives
Agency account leads
Agency account leads
High-volume sales teams
High-volume sales teams
Pipeline coordinators
Pipeline coordinators
Revenue analysts
Revenue analysts
📈
Sales operations managers
You're reviewing conversion metrics in Freshworks CRM (Freshsales Suite), but your pipeline report only updates when someone manually exports records, so the row counts you're optimising against are always a few hours behind — with this integration, every new contact lands in both systems instantly and your data stays current.
Account executives
You need to act fast on incoming prospect queries in Kommo (amoCRM), but you find out about new assignments too late because notifications require manual checking — with this integration, every new lead triggers immediate updates and alerts so you can respond within minutes.
🤝
Agency account leads
You answer to clients who want to see daily progress tracked across Freshworks CRM (Freshsales Suite), but manual updates cause friction and delays — with this integration, every task and deal status syncs automatically to show accurate campaign momentum.
🚀
High-volume sales teams
The incoming lead volume in Freshworks CRM (Freshsales Suite) is too high for anyone to keep up by hand, leading to missed follow-ups and dropped opportunities — with this integration, every submission and record is processed and routed automatically without manual bottlenecks.
🔄
Pipeline coordinators
You own the closing stage in Kommo (amoCRM) and depend on someone upstream to hand over clean contact details, but manual handoffs introduce errors — with this integration, every pipeline transition passes complete and verified data downstream instantly.
📊
Revenue analysts
You need a reliable history of deal closures in Freshworks CRM (Freshsales Suite) and keep finding gaps caused by missed manual entries — with this integration, every record update is logged reliably to maintain a complete and accurate audit trail.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Kommo (amoCRM)

Build and manage your Freshworks CRM (Freshsales Suite) + Kommo (amoCRM) automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Kommo (amoCRM) with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Kommo (amoCRM)?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Kommo (amoCRM) in 1 click using ready templates or by asking Integrately AI to build the automation for you. It syncs with tools like Slack, Google Sheets, and Shopify effortlessly.
Can I automatically create a Kommo lead when a Freshworks contact is created?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Kommo (amoCRM), and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Kommo (amoCRM)?
Frequently Asked Questions
How are contacts handled between Freshworks CRM (Freshsales Suite) and Kommo (amoCRM)?
Frequently Asked Questions
Can I update deal stages across Freshworks CRM (Freshsales Suite) and Kommo (amoCRM)?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Kommo (amoCRM)?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Kommo (amoCRM) integration free?
Frequently Asked Questions
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You Can Also Connect Freshworks CRM (Freshsales Suite) or Kommo (amoCRM) With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
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Connect Freshworks CRM (Freshsales Suite) to sales, email, and billing platforms to track customer journeys and accelerate deal closures.
Kommo (amoCRM)
Popular Kommo (amoCRM) Integrations
Sync Kommo (amoCRM) with communication, analytics, and project management tools to streamline prospect engagement and team collaboration.