Freshworks CRM (Freshsales Suite) + Manychat Integration

Integrate Freshworks CRM (Freshsales Suite) to Manychat in one click, or tell Integrately AI how you want each contact handled. Sync profiles, update subscriber tags, and trigger chat messages automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Manychat
    External request is created in Manychat Instant
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Manychat
    Search subscriber by email or phone in Manychat
  • Manychat
    Create subscriber in Manychat
  • Manychat
    Add tag to user in Manychat
  • Manychat
    Search subscriber by name in Manychat
  • Manychat
    Update subscriber in Manychat
  • Manychat
    Remove tag from user in Manychat
  • Manychat
    Send text message to user in Manychat
  • Manychat
    Send content to user in Manychat
  • Manychat
    Set custom fields in Manychat

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Manychat Integration

Capture new contacts, update customer profiles, assign chat tags, and send targeted messages, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Manychat Integration

Send ManyChat message for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - ManyChat integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via ManyChat. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Activate
Manychat + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) deal for new ManyChat external request

Integrating your Freshworks CRM (Freshsales Suite) with your ManyChat, can help you automatically create new deals based on external requests recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This ManyChat - Freshworks CRM (Freshsales Suite) integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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Activate
Freshworks CRM (Freshsales Suite) + Manychat Integration

Send ManyChat message for new Freshworks CRM (Freshsales Suite) deal

Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending ManyChat message ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - ManyChat integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Activate
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Manychat flow

Connect your marketing campaigns, support tickets, and sales alerts to keep your entire pipeline running smoothly. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Manychat
+
Facebook Lead AdsFacebook Lead Ads (2)
+
CalendlyCalendly (2)
+
ShopifyShopify (2)
+
SlackSlack (2)
+
MailchimpMailchimp (2)
+
StripeStripe (2)
F
F
M
When a lead is created in Facebook Lead Ads, create a contact in Freshworks CRM (Freshsales Suite) and create a subscriber in Manychat.
New Facebook leads instantly appear in Freshworks CRM (Freshsales Suite) as contacts and register as Manychat subscribers without manual data entry.
F
M
F
When a contact is updated in Freshworks CRM (Freshsales Suite), update subscriber details in Manychat and notify your team via Facebook Lead Ads data.
Updated Freshworks CRM (Freshsales Suite) details immediately refresh Manychat subscriber records so your chat flows reflect the latest status.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Manychat

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Manychat
Manychat Triggers & Actions
Instant
External request is created in Manychat
Triggers the automation when a new interaction with an external service is initiated
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Search subscriber by email or phone in Manychat
Find subscribers using email or phone number
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Create subscriber in Manychat
Adds new users to the subscription list
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Add tag to user in Manychat
Assigns a tag to a user based on particular criteria
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Search subscriber by name in Manychat
Searches for a user by name
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Update subscriber in Manychat
Updates subscriber information
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Remove tag from user in Manychat
Untag a user's profile
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Send text message to user in Manychat
Sends a reply
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Send content to user in Manychat
Sends content to a user
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Set custom fields in Manychat
Sets custom fields
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What can you automate with Freshworks CRM (Freshsales Suite) + Manychat?

Streamline your sales and messaging workflows with powerful, automated triggers and actions.

What you can automate?
🚀
Sync New Contacts Instantly
Automatically create a Manychat subscriber the moment a new contact is created in Freshworks CRM (Freshsales Suite). Eliminate manual data entry and ensure fast customer follow-up.
📋
Capture Every Submitted Field
Map all available contact details and custom fields from Freshworks CRM (Freshsales Suite) directly into Manychat subscriber profiles without losing key information.
🔔
Alert Teams on Key Events
Notify team members or trigger internal messaging workflows whenever important deals or contact records update in your CRM.
🔀
Route Based on Submitted Data
Execute different chat flows or assign specific tags in Manychat depending on the deal stage or contact properties in Freshworks CRM (Freshsales Suite).
🔄
Keep Records Up to Date
Automatically update subscriber records in Manychat whenever contact or deal details change in Freshworks CRM (Freshsales Suite).
🧹
Prevent Duplicate Entries
Search for existing subscribers by email or phone before creating new records to keep your databases clean and organized.
🏷️
Manage Tags Automatically
Add or remove user tags in Manychat based on pipeline movements and task completions inside Freshworks CRM (Freshsales Suite).
🌐
Extend Flows to External Apps
Connect your core pair with popular tools like Slack or Mailchimp to build comprehensive multi-step business pipelines.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Manychat integration for?

Sales and marketing teams rely on this integration to sync customer data, automate messaging, and eliminate manual entry between Freshworks CRM (Freshsales Suite) and Manychat.

Marketing Managers
Marketing Managers
Sales Representatives
Sales Representatives
Agency Account Leads
Agency Account Leads
Customer Support Teams
Customer Support Teams
Operations Specialists
Operations Specialists
CRM Administrators
CRM Administrators
📈
Marketing Managers
You're running ad campaigns and tracking lead conversions, but your reports only update when someone manually exports contacts, so the subscriber metrics you're optimising against are always outdated — connecting these apps means every new lead lands in both systems instantly and your data stays current.
⚡
Sales Representatives
You need to engage incoming prospects immediately, but you find out about new deals hours after form submission because contact records sit waiting in a queue — automating both apps means every contact triggers instant chat flows so you never miss a hot lead.
🤝
Agency Account Leads
You answer to clients who want to see pipeline progress and engagement numbers in real time, but manual data transfers lead to lagging updates — with this integration, contact creation and subscriber tagging happen automatically to keep client reports accurate.
📞
Customer Support Teams
The volume of inbound support inquiries is too high for anyone to keep up by hand, leading to missed responses and delayed ticket resolutions — this integration means every interaction is logged and assigned proper tags without manual intervention.
🔄
Operations Specialists
You own the handoff from lead capture to customer onboarding and depend on teammates upstream to pass over clean data, but errors frequently stall your pipeline — automating both apps means contact updates flow seamlessly between platforms.
🗂️
CRM Administrators
You need a reliable, audit-ready contact history, but manual entry keeps introducing gaps and duplicate entries across your database — connecting these apps means every record is created and updated cleanly from day one.
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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Manychat

Build and manage your Freshworks CRM (Freshsales Suite) + Manychat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Manychat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Manychat?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Manychat in 1-click using ready-made templates or by asking Integrately AI to build your custom automation. Connect your accounts and start syncing contacts instantly with 42,000+ active users.
Can I automatically sync new CRM contacts to my chat platform?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Manychat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Manychat?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact updates in this integration?
Frequently Asked Questions
How does Manychat handle tags during automation?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Manychat?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Manychat integration free?
Frequently Asked Questions
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You Can Also Connect Freshworks CRM (Freshsales Suite) or Manychat With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
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Manychat
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Sync Manychat with marketing, messaging, and customer feedback tools to optimize your chat engagement.
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