Freshworks CRM (Freshsales Suite) + Mention Integration

Integrate Freshworks CRM (Freshsales Suite) to Mention in one click, or tell Integrately AI how you want each mention handled. Track new brand mentions, create contacts, update your deals, alert your team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Mention
    Alert is added in Mention
  • Mention
    Mention is created in Mention
Arrow Right
2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Mention
    Create alert in Mention

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready WorkflowsReady Workflows   for Freshworks CRM (Freshsales Suite) + Mention Integration

Track mentions, create contacts, update accounts, alert your team, and log details, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Freshworks CRM (Freshsales Suite) + Mention flow

Extend your automation pipeline with messaging, CRM, analytics, email, and support tools. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Mention
+
SlackSlack (3)
+
HubSpotHubSpot (3)
+
Google Analytics 4Google Analytics 4 (3)
+
MailchimpMailchimp (3)
+
AsanaAsana (3)
+
ZendeskZendesk (3)
M
F
S
Create a contact in Freshworks CRM (Freshsales Suite) for every new mention, and notify your sales team on Slack.
New brand mentions become Freshworks CRM (Freshsales Suite) contacts instantly while Slack alerts your team, removing manual data entry.
F
M
S
Create a brand alert in Mention when a contact is created, and post an update in Slack.
New contacts trigger a brand alert in Mention immediately with team notification on Slack, ensuring complete visibility.
F
M
S
When a deal is updated in Freshworks CRM (Freshsales Suite), create a mention alert and notify your revenue channel in Slack.
Deal progress updates instantly trigger Mention alerts and Slack notifications for complete team alignment.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Mention

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it →
Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it →
Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it →
Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it →
Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it →
Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it →
Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it →
Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
Try it →
Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
Try it →
Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
Try it →
Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
Try it →
Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
Try it →
Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
Try it →
Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
Try it →
Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
Try it →
Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
Try it →
Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
Try it →
Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
Try it →
Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
Try it →
Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
Try it →
Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
Try it →
Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
Try it →
Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
Try it →
Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
Try it →
Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
Try it →
Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
Try it →
Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
Try it →
Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
Try it →
Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
Try it →
Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
Try it →
Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
Try it →
Mention
Mention Triggers & Actions
Alert is added in Mention
Triggers the automation when a new alert is created
Try it →
Mention is created in Mention
Triggers the automation when a keyword or mention is detected
Try it →
Create alert in Mention
Generates alerts based on particular conditions
Try it →

What can you automate with Freshworks CRM (Freshsales Suite) + Mention?

Streamline your brand monitoring and sales pipeline by connecting Freshworks CRM (Freshsales Suite) and Mention with ready-made or custom workflows.

What you can automate?
🎯
Sync brand mentions to CRM contacts automatically
Turn every new mention in Mention into a brand-new contact record in Freshworks CRM (Freshsales Suite) the moment it occurs. Eliminate manual data entry and ensure your sales team never misses an inbound lead.
📋
Capture every submitted field and detail
Map all available mention parameters and contact properties into your Freshworks CRM (Freshsales Suite) fields instead of just basic names. Your records become a comprehensive resource for follow-up and review.
🔔
Alert the right person instantly
Notify designated team members on Slack or via messaging apps the second a high-value mention or new Freshworks CRM (Freshsales Suite) contact arrives. Keep your team aligned and responsive.
🔀
Route records based on submitted criteria
Perform different actions depending on the content or sentiment of a mention. Direct high-priority brand alerts to senior sales reps while standard inquiries flow into your general CRM queue.
🔄
Keep your destination app up to date
Update existing Freshworks CRM (Freshsales Suite) contacts or deals automatically whenever brand tracking data changes in Mention. Prevent outdated information from lingering in your pipeline.
🛡️
Create or update records without duplicates
Check if a contact already exists in Freshworks CRM (Freshsales Suite) before creating a new entry from a mention. Keep your database clean and free of redundant profile records.
📌
Handle later status changes and deal updates
Trigger automated workflows when a Freshworks CRM (Freshsales Suite) deal is won, lost, or updated. Synchronize your tracking and notification steps across platforms seamlessly.
🔌
Extend your workflow to third-party apps
Connect Freshworks CRM (Freshsales Suite) and Mention with Slack, Asana, Google Analytics 4, or HubSpot to build powerful multi-step automation pipelines for your entire team.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Mention integration for?

Teams tracking brand conversations and managing customer pipelines benefit from automated data synchronization that eliminates manual entry across Freshworks CRM (Freshsales Suite) and Mention.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Support teams
Support teams
Operations leads
Operations leads
Data administrators
Data administrators
📈
Performance marketers
You're monitoring brand mentions and campaign traction in Mention, but your Freshworks CRM (Freshsales Suite) records only update when someone manually exports rows, so the lead counts you're reviewing are always a few hours behind — automating both apps means every new mention lands in your CRM instantly and your data stays current.
Sales representatives
You need to act fast when prospects talk about your brand online, but checking Mention feeds manually means you find out about high-intent leads too late — integrating these apps means every mention creates a fresh contact in Freshworks CRM (Freshsales Suite) the moment it happens.
🤝
Account managers
You answer to clients who want to see real-time progress on brand sentiment, but gathering mentions and deal updates by hand is tedious and slow — with this integration, every deal update and brand alert syncs automatically to show clear results without manual reporting.
📊
Support teams
The volume of online brand discussions is too high for anyone to keep up with by hand, leading to missed customer inquiries and delayed responses — automating both apps means every relevant mention is captured and turned into a structured contact record instantly.
🔄
Operations leads
You own the handoff between brand monitoring and sales outreach, depending on team members to manually transfer leads from Mention into Freshworks CRM (Freshsales Suite) — connecting these apps means every contact record is created seamlessly without manual intervention.
🗂️
Data administrators
You need a reliable history of brand interactions and pipeline records, but manual copy-pasting keeps leaving gaps in your Freshworks CRM (Freshsales Suite) database — automating both apps means every record and mention alert stays accurate and complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Mention

Build and manage your Freshworks CRM (Freshsales Suite) + Mention automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Mention with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Mention?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Mention instantly using ready workflows or Integrately AI. With 1-click setup, you can also link apps like Slack, HubSpot, and Asana.
Can I automatically create Freshworks contacts from new Mention brand alerts?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Mention, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Mention?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact data during automation?
Frequently Asked Questions
How does Mention trigger alerts in connected automation flows?
Frequently Asked Questions
Can I automate Freshworks CRM (Freshsales Suite) and Mention without coding skills?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Mention integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Freshworks CRM (Freshsales Suite) or Mention With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Connect Freshworks CRM (Freshsales Suite) with CRMs, email tools, and invoicing platforms to manage and follow up on your sales pipeline.
Mention
Popular Mention Integrations
Sync Mention with social media, marketing, and reporting tools to keep brand tracking data active across your stack.
See All
Mention Integrations arrow right
No popular apps found