Freshworks CRM (Freshsales Suite) + Ninja Forms Integration

Integrate Freshworks CRM (Freshsales Suite) to Ninja Forms in one click, or tell Integrately AI how you want each submission handled. Capture every form submission, create contacts and deals, update records, and trigger follow-ups automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Ninja Forms
    Form is submitted in Ninja Forms Instant
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2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Ninja Forms Integration

Capture form submissions, create contacts, update deals, notify your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Ninja Forms + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) contact for new Ninja Forms form submission

When someone completes your Ninja Forms, a new contact is automatically created in your Freshworks CRM (Freshsales Suite). This way, you can quickly follow up with the form submission and turn them into a customer!

Plus, all of the information from the Ninja Forms is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Ninja Forms - Freshworks CRM (Freshsales Suite) integration set up makes it easy to manage your customer relationships and grow your business.
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Ninja Forms + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) deal for new Ninja Forms form submission

Integrating your Freshworks CRM (Freshsales Suite) with your Ninja Forms, can help you automatically create new deals based on form submissions recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This Ninja Forms - Freshworks CRM (Freshsales Suite) integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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Ninja Forms + Freshworks CRM (Freshsales Suite) Integration

Create Freshworks CRM (Freshsales Suite) task for new Ninja Forms form submission

It's important to stay on top of your customer relationships, and one way to do that is to create Freshworks CRM (Freshsales Suite) tasks for new Ninja Forms form submissions received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Freshworks CRM (Freshsales Suite) task for new Ninja Forms form submission received today - your customers will thank you for it!
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Ninja Forms flow

Route form data into your team chat, spreadsheets, marketing lists, and project boards the moment a submission arrives. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Ninja Forms
+
WordPressWordPress (6)
+
SlackSlack (6)
+
Google SheetsGoogle Sheets (6)
+
MailchimpMailchimp (6)
+
GmailGmail (6)
+
TrelloTrello (6)
N
F
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Add every Ninja Forms submission to Freshworks CRM (Freshsales Suite), and create a corresponding WordPress user.
Every form submission instantly creates a contact in Freshworks CRM (Freshsales Suite) and registers a new WordPress user without manual data entry.
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Log every Ninja Forms submission in Freshworks CRM (Freshsales Suite) as a deal, and create a draft post in WordPress.
Turn website inquiries into Freshworks CRM (Freshsales Suite) deals and prepare a WordPress draft post automatically.
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Create a Freshworks CRM (Freshsales Suite) account from a Ninja Forms submission, and update your WordPress site.
New form submissions establish Freshworks CRM (Freshsales Suite) accounts while updating WordPress records automatically.
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Create a Freshworks CRM (Freshsales Suite) contact for every Ninja Forms submission, and add a comment in WordPress.
Capture leads in Freshworks CRM (Freshsales Suite) and log submission comments in WordPress instantly.
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Use Claude to evaluate Ninja Forms submissions, create a Freshworks CRM (Freshsales Suite) contact, and save a draft in WordPress.
AI analyses form submissions before creating a Freshworks CRM (Freshsales Suite) contact and saving a draft in WordPress.
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Turn Ninja Forms submissions into Freshworks CRM (Freshsales Suite) contacts, create a WordPress post, and notify your team in Slack.
Process form leads through Freshworks CRM (Freshsales Suite), publish a WordPress update, and alert your team in Slack.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Ninja Forms

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Ninja Forms
Ninja Forms Triggers & Actions
Instant
Form is submitted in Ninja Forms
Triggers the automation when a form is filled
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No action is available

What can you automate with Freshworks CRM (Freshsales Suite) + Ninja Forms?

Streamline your lead capture, CRM updates, and team notifications with robust automation workflows.

What you can automate?
📥
Capture form submissions instantly as CRM contacts
Every time a user submits a form on your WordPress site, a new contact is created in Freshworks CRM (Freshsales Suite) automatically. Eliminate manual exports and ensure every lead is logged without delay.
📋
Map every submitted field into your CRM
Transfer names, emails, phone numbers, and custom form answers directly into corresponding Freshworks CRM (Freshsales Suite) fields. Maintain complete records for every prospective customer.
🔔
Alert your team the moment a lead arrives
Notify your sales or support channel in Slack as soon as a form is submitted. Ensure your team stays informed and ready to act on new inquiries instantly.
🔀
Route submissions based on form answers
Perform different actions depending on what options the user selects in your form. Send enterprise leads to senior reps while standard inquiries flow into your general pipeline.
🔄
Keep CRM records up to date as forms change
Automatically update existing Freshworks CRM (Freshsales Suite) contacts whenever returning users submit new information through your website forms.
🔍
Create or update contacts without duplicates
Check whether a contact already exists before creating a new record in Freshworks CRM (Freshsales Suite). Prevent duplicate entries and maintain a clean database.
🏷️
Track commercial inquiries as deals
Convert website form submissions directly into Freshworks CRM (Freshsales Suite) deals to monitor potential revenue and track your sales pipeline efficiently.
💬
Extend form data to your team chat
Automatically dispatch form submission summaries to Slack alongside your Freshworks CRM (Freshsales Suite) updates. Keep all relevant departments synchronized.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Ninja Forms integration for?

Connecting form submissions directly to your CRM eliminates manual data entry, empowering sales, marketing, and operations teams to act on leads instantly.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Project managers
Project managers
Customer support leads
Customer support leads
Operations specialists
Operations specialists
Finance managers
Finance managers
📈
Performance marketers
You're running lead generation campaigns across your website but your tracking reports only update when someone manually exports form data, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new submission populates your CRM instantly and your marketing data stays current.
Sales representatives
You rely on immediate outreach to convert inbound inquiries into paying customers, but waiting for manual lead distribution means hot prospects grow cold before anyone reaches out — automating both apps means every form submission creates a contact instantly and your sales team can follow up within minutes.
📊
Project managers
You answer to stakeholders who want real-time visibility into incoming client requests, but manual status logging leaves constant gaps in your project pipeline — connecting these apps means every form entry populates your tracking boards automatically and your reports always reflect true progress.
🎧
Customer support leads
The volume of website inquiries is too high for anyone to keep up by hand, resulting in delayed responses and frustrated users whose tickets sit unnoticed in email inboxes — with this integration, every customer query generates a structured record immediately and your support queue stays manageable.
🔄
Operations specialists
You own the handoff between website lead capture and downstream team assignment, but manual copy-pasting between systems introduces frequent data errors — automating both apps means every submission flows directly into your CRM without friction and your operational handoffs run error-free.
💼
Finance managers
You need a reliable history of incoming commercial inquiries for accurate forecasting, but manual record-keeping keeps missing vital submission details — this integration means every business opportunity is logged with complete precision and your financial records remain audit-ready.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Ninja Forms

Build and manage your Freshworks CRM (Freshsales Suite) + Ninja Forms automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Ninja Forms with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Ninja Forms?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Ninja Forms in 1 click using Integrately. Choose from ready-made templates or use Integrately AI to set up your automated workflows instantly alongside apps like Slack and Google Sheets.
How can I automatically create a Freshworks CRM (Freshsales Suite) contact from a Ninja Forms submission?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Ninja Forms, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Ninja Forms?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle new contact and deal data during automation?
Frequently Asked Questions
How are Ninja Forms submissions captured and sent to my CRM?
Frequently Asked Questions
Can I set up this Freshworks CRM (Freshsales Suite) and Ninja Forms integration without coding?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Ninja Forms integration free?
Frequently Asked Questions
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You Can Also Connect Freshworks CRM (Freshsales Suite) or Ninja Forms With 1500+ Other Apps

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Ninja Forms
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