Freshworks CRM (Freshsales Suite) + Outreach Integration

Integrate Freshworks CRM (Freshsales Suite) to Outreach in one click, or tell Integrately AI how you want each contact handled. Add prospects to sequences, update records, create deals, and keep your pipeline moving automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Outreach
    Prospect is added in Outreach Instant
  • Outreach
    Prospect is updated in Outreach Instant
  • Outreach
    Call is created in Outreach Instant
  • Outreach
    Task is added in Outreach Instant
  • Outreach
    Opportunity is added in Outreach Instant
  • Outreach
    Account is added in Outreach Instant
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Outreach
    Add prospect to sequence in Outreach
  • Outreach
    Add prospect in Outreach
  • Outreach
    Update prospect in Outreach
  • Outreach
    Get prospect by Id in Outreach
  • Outreach
    Add account in Outreach
  • Outreach
    Add opportunity in Outreach
  • Outreach
    Get opportunity by Id in Outreach
  • Outreach
    Search opportunity by name in Outreach
  • Outreach
    Add task in Outreach
  • Outreach
    Search sequence in Outreach
  • Outreach
    Search prospect by email in Outreach

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Outreach Integration

Capture leads, add prospects to sequences, update records, and sync deals, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Outreach Integration

Create Outreach contact for new Freshworks CRM (Freshsales Suite) contact

If you're using Freshworks CRM (Freshsales Suite) to manage your sales leads, it's important to also use Outreach to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Freshworks CRM (Freshsales Suite), a corresponding contact will automatically be created in Outreach.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Outreach flow

Connect customer data, notify your sales team, and trigger follow-up emails after your core sync finishes. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Outreach
+
HubspotHubspot (6)
+
SalesforceSalesforce (5)
+
GmailGmail (5)
+
CalendlyCalendly (5)
+
SlackSlack (6)
+
ZoomZoom (5)
F
O
H
Add every new Freshworks CRM (Freshsales Suite) contact to Outreach, and create the contact in Hubspot
New Freshworks CRM (Freshsales Suite) contacts appear in Outreach as new prospects and in Hubspot instantly, so sales reps never re-type contact data.
O
F
H
When a prospect is added in Outreach, update the matching Freshworks CRM (Freshsales Suite) contact and update Hubspot
Outreach prospect updates reflect in Freshworks CRM (Freshsales Suite) and Hubspot automatically to maintain accurate pipeline records.
F
O
H
When a deal is created in Freshworks CRM (Freshsales Suite), add an opportunity in Outreach and log it in Hubspot
New deals in Freshworks CRM (Freshsales Suite) instantly generate Outreach opportunities and Hubspot deals to keep management informed.
F
O
H
If a Freshworks CRM (Freshsales Suite) contact is updated, add the prospect to an Outreach sequence and update Hubspot
Updated Freshworks CRM (Freshsales Suite) contacts trigger automated Outreach sequence enrollment and Hubspot record updates.
F
O
H
C
Use Claude to evaluate new Freshworks CRM (Freshsales Suite) contacts, add prospects in Outreach, and create Hubspot records
Claude evaluates new Freshworks CRM (Freshsales Suite) contacts before adding them to Outreach sequences and Hubspot.
F
O
H
S
When a deal is updated in Freshworks CRM (Freshsales Suite), update the Outreach opportunity, update Hubspot, and notify Slack
Deal stage updates in Freshworks CRM (Freshsales Suite) sync to Outreach and Hubspot while alerting the sales channel in Slack.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Outreach

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Outreach
Outreach Triggers & Actions
Instant
Prospect is added in Outreach
Triggers the automation when a new prospect is added
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Instant
Prospect is updated in Outreach
Triggers the automation when a prospect is updated
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Instant
Call is created in Outreach
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Instant
Task is added in Outreach
Triggers the automation when a new task is added
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Instant
Opportunity is added in Outreach
Triggers the automation when a new opportunity is created
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Instant
Account is added in Outreach
Triggers the automation when a new account is added
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Add prospect to sequence in Outreach
Adds a potential client to a predefined email sequence
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Add prospect in Outreach
Adds a new potential client or customer to your database
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Update prospect in Outreach
Updates prospect details with new information
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Get prospect by Id in Outreach
Retrieves a prospect's information using their id
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Add account in Outreach
Creates a new user account
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Add opportunity in Outreach
Adds a new opportunity to the system with a single click
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Get opportunity by Id in Outreach
Retrieves a opportunity's details by its id
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Search opportunity by name in Outreach
Searches for a opportunity by its name
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Add task in Outreach
Creates a new task with relevant information
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Search sequence in Outreach
Searches for a sequence
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Search prospect by email in Outreach
Searches for prospects using their email address
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What can you automate with Freshworks CRM (Freshsales Suite) + Outreach?

Sync contacts, trigger outreach sequences, and keep your pipeline updated across both platforms automatically.

What you can automate?
🔄
Sync Freshworks CRM contacts to Outreach prospects automatically
Every new contact created in Freshworks CRM (Freshsales Suite) immediately appears as a new prospect in Outreach, eliminating manual data entry between your CRM and sales engagement tools.
📋
Capture every custom field and contact detail
Map available Freshworks CRM (Freshsales Suite) attributes directly into Outreach prospect profiles instead of just names and emails, ensuring your outbound teams have full context.
🔔
Alert sales reps instantly when engagement occurs
Notify your team the moment prospects interact with sequences or update their status, ensuring timely follow-up from the right sales representative.
🔀
Route prospects based on submitted criteria
Trigger different Outreach sequences or assign specific tasks depending on deal size, company tier, or custom field values submitted in Freshworks CRM (Freshsales Suite).
📝
Keep records updated as deal stages change
Automatically update Outreach opportunities and Freshworks CRM (Freshsales Suite) deals simultaneously whenever status changes occur in either platform.
🔍
Prevent duplicate records with smart search
Search existing contacts and prospects by email or phone before creating new entries, keeping your databases clean and organized across both systems.
Handle task completion and follow-up updates
Mark tasks as completed, log call notes, and update activity histories automatically as deals move through your sales pipeline stages.
🔗
Extend your workflow to Slack and communication apps
Connect Freshworks CRM (Freshsales Suite) and Outreach with team chat apps to post instant notifications and keep your entire revenue organization aligned.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Outreach integration for?

Connect Freshworks CRM (Freshsales Suite) and Outreach to align sales and CRM data so teams engage prospects without manual data entry.

Sales Operations Managers
Sales Operations Managers
Account Executives
Account Executives
Sales Directors
Sales Directors
Outbound Sales Teams
Outbound Sales Teams
Sales Development Reps
Sales Development Reps
RevOps Specialists
RevOps Specialists
📈
Sales Operations Managers
You're tracking pipeline metrics in Freshworks CRM (Freshsales Suite) but your engagement reports only update when someone manually exports records, so the metrics you review are always a few hours behind — with this integration, every new contact syncs instantly and your dashboard stays current.
Account Executives
You're managing deals in Freshworks CRM (Freshsales Suite) but find out about prospect replies too late to act quickly, missing optimal engagement windows — with this integration, every interaction syncs instantly and your pipeline responsiveness improves.
📊
Sales Directors
You report on outreach performance to executive stakeholders, but fragmented data between systems leads to delayed progress tracking — with this integration, every metric aligns automatically and your reporting stays accurate.
🚀
Outbound Sales Teams
You're handling high volumes of inbound contacts in Freshworks CRM (Freshsales Suite) while manually copying details into Outreach sequences, leading to severe operational bottlenecks — with this integration, every prospect is enrolled instantly and campaign velocity increases.
🤝
Sales Development Reps
You own follow-up sequences in Outreach but depend on upstream account handovers from Freshworks CRM (Freshsales Suite) that frequently get delayed — with this integration, every handoff happens automatically and your outreach begins without delay.
📋
RevOps Specialists
You need a reliable audit history across sales tools, but manual data transfers keep leaving gaps in your tracking records — with this integration, every record synchronizes reliably and your data history remains complete.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Outreach

Build and manage your Freshworks CRM (Freshsales Suite) + Outreach automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Outreach with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
AI that builds your automations
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24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Outreach?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Outreach instantly using ready-made flows on Integrately or by asking Integrately AI to build your automation. Simply select your trigger and actions, authorize your accounts, and activate your workflow in one click.
Can I automatically sync new contacts from Freshworks CRM (Freshsales Suite) to Outreach?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Outreach, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Outreach?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact updates in this integration?
Frequently Asked Questions
Can Outreach trigger updates back to Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Outreach?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Outreach integration free?
Frequently Asked Questions
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