Freshworks CRM (Freshsales Suite) + SharpSpring Integration

Integrate Freshworks CRM (Freshsales Suite) to SharpSpring in one click, or tell Integrately AI how you want each contact handled. Sync lead data, create contacts, update accounts, and trigger marketing campaigns automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • SharpSpring
    Contact is created in SharpSpring
  • SharpSpring
    Account is created in SharpSpring
  • SharpSpring
    Opportunity is created in SharpSpring
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2.
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • SharpSpring
    Create contact in SharpSpring
  • SharpSpring
    Update contact in SharpSpring
  • SharpSpring
    Search contact in SharpSpring
  • SharpSpring
    Create account in SharpSpring
  • SharpSpring
    Search account in SharpSpring
  • SharpSpring
    Update account in SharpSpring
  • SharpSpring
    Create opportunity in SharpSpring
  • SharpSpring
    Update opportunity in SharpSpring
  • SharpSpring
    Create campaign in SharpSpring
  • SharpSpring
    Search campaign in SharpSpring

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + SharpSpring Integration

Capture leads, organise contacts, keep accounts updated, alert your team, and trigger campaigns, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + SharpSpring Integration

Create SharpSpring contact for new Freshworks CRM (Freshsales Suite) contact

If you're using Freshworks CRM (Freshsales Suite) to manage your sales leads, it's important to also use SharpSpring to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Freshworks CRM (Freshsales Suite), a corresponding contact will automatically be created in SharpSpring.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + SharpSpring flow

Connect marketing tools, analytics platforms, and messaging systems to keep your entire revenue stack aligned. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
SharpSpring
+
MailchimpMailchimp (8)
+
Google Analytics 4Google Analytics 4 (8)
+
HubspotHubspot (8)
+
Facebook Lead AdsFacebook Lead Ads (8)
+
CalendlyCalendly (8)
+
SlackSlack (8)
F
M
S
Create a Mailchimp subscriber when a contact is created in Freshworks CRM (Freshsales Suite), and update the contact in SharpSpring
New Freshworks CRM (Freshsales Suite) contacts immediately appear as Mailchimp subscribers and update your SharpSpring records, keeping your marketing lists fully synchronized.
F
M
S
Send a welcome email via Mailchimp when a contact is created in Freshworks CRM (Freshsales Suite), and create a contact in SharpSpring
Trigger automated Mailchimp welcome emails for every new Freshworks CRM (Freshsales Suite) contact while simultaneously creating a contact record in SharpSpring.
F
M
S
When a deal is created in Freshworks CRM (Freshsales Suite), update the subscriber list in Mailchimp and create an opportunity in SharpSpring
Keep marketing lists and sales pipelines in sync by updating Mailchimp segments and creating SharpSpring opportunities whenever deals open.
F
M
S
Create a Mailchimp tag for every contact updated in Freshworks CRM (Freshsales Suite), and update contact details in SharpSpring
Tag updated contacts in Mailchimp and refresh their SharpSpring profile automatically whenever details change in Freshworks CRM (Freshsales Suite).
F
M
S
If a contact is created in Freshworks CRM (Freshsales Suite) with enterprise tags, add them to a VIP Mailchimp list and create a priority contact in SharpSpring
Route high-value Freshworks CRM (Freshsales Suite) contacts to your VIP Mailchimp segment and create priority records in SharpSpring based on submitted attributes.
F
M
S
When a deal is updated in Freshworks CRM (Freshsales Suite), remove the contact from Mailchimp campaigns and update the opportunity status in SharpSpring
Unsubscribe closed accounts from active Mailchimp email sequences and update corresponding opportunity stages in SharpSpring instantly.
F
M
S
Use ChatGPT to analyse every new Freshworks CRM (Freshsales Suite) contact, add category tags in Mailchimp, and create a lead record in SharpSpring
Summarise lead data with ChatGPT, apply intelligent categorisation tags in Mailchimp, and establish structured contact profiles in SharpSpring.
F
M
S
When an account is created in Freshworks CRM (Freshsales Suite), create a company record in Mailchimp, update SharpSpring, and notify the sales team in Slack
Establish synchronized company records across Mailchimp and SharpSpring while broadcasting new account creation to your team in Slack.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and SharpSpring

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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SharpSpring
SharpSpring Triggers & Actions
Contact is created in SharpSpring
Triggers the automation when a new contact is created
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Account is created in SharpSpring
Triggers the automation when a new account is created
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Opportunity is created in SharpSpring
Triggers the automation when any opportunity is updated
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Create contact in SharpSpring
Adds a new contact to the database
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Update contact in SharpSpring
Updates contact information with new details
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Search contact in SharpSpring
Finds and retrieves contact information
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Create account in SharpSpring
Generates a new account
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Search account in SharpSpring
Searches for account information
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Update account in SharpSpring
Updates account information
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Create opportunity in SharpSpring
Creates a new instance of the support system
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Update opportunity in SharpSpring
Updates the opportunity details as needed
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Create campaign in SharpSpring
Generates and launch a new marketing campaign
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Search campaign in SharpSpring
Searches for a campaign
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What can you automate with Freshworks CRM (Freshsales Suite) + SharpSpring?

Streamline your sales and marketing operations by connecting core CRM events with automated marketing actions.

What you can automate?
🔄
Sync contacts between Freshworks CRM (Freshsales Suite) and SharpSpring
Automatically create or update SharpSpring contacts whenever a contact is created or modified in Freshworks CRM (Freshsales Suite), ensuring unified data across your stack.
📋
Capture every submitted field without data loss
Map all available contact attributes and custom form questions between Freshworks CRM (Freshsales Suite) and SharpSpring instead of just basic names and emails.
📢
Alert your team instantly on messaging channels
Notify sales reps and marketing managers in Slack the moment a high-value contact or deal is created in Freshworks CRM (Freshsales Suite).
🔀
Route records based on submitted criteria
Execute different workflows depending on whether an incoming contact is tagged as enterprise or standard tier within Freshworks CRM (Freshsales Suite).
🔄
Keep downstream pipelines fully up to date
Update opportunity stages in SharpSpring automatically whenever corresponding deals progress through your Freshworks CRM (Freshsales Suite) pipeline.
🛡️
Prevent duplicate records across systems
Search existing contacts by email or phone number before creating new profiles, ensuring clean databases in both Freshworks CRM (Freshsales Suite) and SharpSpring.
Handle later status changes seamlessly
Trigger automated actions when deals are marked won or lost in Freshworks CRM (Freshsales Suite), updating marketing segments in SharpSpring accordingly.
🔌
Extend your workflow to external apps
Connect Freshworks CRM (Freshsales Suite) and SharpSpring with Mailchimp, Google Analytics 4, or Slack to build powerful multi-step revenue pipelines.
And much more...

Who is Freshworks CRM (Freshsales Suite) + SharpSpring integration for?

Connecting Freshworks CRM (Freshsales Suite) and SharpSpring eliminates manual data entry, empowering sales and marketing teams to act on leads instantly.

Performance marketers
Performance marketers
Sales reps
Sales reps
Account managers
Account managers
Support teams
Support teams
Operations leads
Operations leads
Finance teams
Finance teams
📈
Performance marketers
You're running multi-channel campaigns but your reporting dashboards only update when someone manually exports contacts, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new contact lands in both platforms instantly and your data stays current.
Sales reps
You need to follow up with inbound prospects immediately, but contact details get trapped in marketing tools until someone remembers to copy them over, meaning hot leads go cold before you reach out — automating both apps means every lead triggers instant outreach and your response times drop.
📊
Account managers
You answer to stakeholders who want real-time visibility into pipeline growth, but your CRM and marketing platforms are out of sync, forcing you to spend hours reconciling spreadsheets — connecting these apps means pipeline stages match automatically and reporting takes minutes instead of hours.
📨
Support teams
The volume of inbound inquiries is too high for anyone to keep up by hand, and contact updates get missed between your sales and support environments, leading to frustrated customers — this integration means every record stays synchronized across systems without manual data scrubbing.
🤝
Operations leads
You own the hand-off between marketing acquisition and sales closing, but broken data syncs mean contact details frequently get lost in transition, stalling deals — automating both apps means seamless record hand-offs and zero gaps in your customer lifecycle.
🗂️
Finance teams
You need a reliable history of deal values and account creations, but manual data entry leaves gaping holes in your historical records, complicating audits — with this integration, every deal and account update logs perfectly in both systems without missing entries.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + SharpSpring

Build and manage your Freshworks CRM (Freshsales Suite) + SharpSpring automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + SharpSpring with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to SharpSpring?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to SharpSpring in one click using ready templates, or ask Integrately AI to build the automation and map the fields.
Can I automatically sync new Freshworks CRM (Freshsales Suite) contacts to SharpSpring?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), SharpSpring, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and SharpSpring?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact updates in this integration?
Frequently Asked Questions
Can SharpSpring update opportunities when Freshworks CRM (Freshsales Suite) deals change?
Frequently Asked Questions
How do I automate Freshworks CRM (Freshsales Suite) and SharpSpring without coding?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and SharpSpring integration free?
Frequently Asked Questions
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