Freshworks CRM (Freshsales Suite) + Smart Task Integration

Integrate Freshworks CRM (Freshsales Suite) to Smart Task in one click, or tell Integrately AI how you want each contact handled. Turn new contacts into trackable tasks, organise your project workflows, alert your team, and trigger follow-ups automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Smart Task
    Contact is created in Smart Task Instant
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2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Smart Task
    Create task in Smart Task
  • Smart Task
    Subscribe Webhook in Smart Task
  • Smart Task
    Search Tag in Smart Task
  • Smart Task
    Search Project in Smart Task
  • Smart Task
    Search User in Smart Task

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Ready WorkflowsReady Workflows   for Freshworks CRM (Freshsales Suite) + Smart Task Integration

Create tasks from new contacts, organise team projects, update deal stages, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Create your workflow with Integrately AI.
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Smart Task flow

Sync your customer data across platforms, notify teams of new deals, and trigger post-sale project execution. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Smart Task
+
HubSpotHubSpot (4)
+
PipedrivePipedrive (4)
+
AsanaAsana (4)
+
SlackSlack (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
H
F
S
Add every new HubSpot contact to Freshworks CRM (Freshsales Suite), and create a task in Smart Task
New HubSpot contacts appear in Freshworks CRM (Freshsales Suite) instantly while Smart Task creates a corresponding task, eliminating manual entry across your platforms.
H
F
S
When a HubSpot deal updates, update the deal in Freshworks CRM (Freshsales Suite) and create a task in Smart Task
Deal changes in HubSpot update Freshworks CRM (Freshsales Suite) and generate follow-up actions in Smart Task without manual tracking.
H
F
S
If a HubSpot contact is enterprise tier, create a contact in Freshworks CRM (Freshsales Suite) and create a priority task in Smart Task
Enterprise leads from HubSpot trigger priority records in Freshworks CRM (Freshsales Suite) and high-priority project tasks in Smart Task.
H
F
S
Use Claude to qualify HubSpot contacts, create contacts in Freshworks CRM (Freshsales Suite), and create delivery tasks in Smart Task
Claude reviews HubSpot contact details before Freshworks CRM (Freshsales Suite) records are created and Smart Task workflows are initialised.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Smart Task

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Smart Task
Smart Task Triggers & Actions
Instant
Contact is created in Smart Task
Triggers the automation when a new contact is created
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Create task in Smart Task
Creates a new task
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Subscribe Webhook in Smart Task
Subscribes to a webhook
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Search Tag in Smart Task
Searches for a tag
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Search Project in Smart Task
Searches for a project
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Search User in Smart Task
Searches for a user
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What can you automate with Freshworks CRM (Freshsales Suite) + Smart Task?

Streamline your sales-to-delivery workflows by connecting contact creation, deal updates, and task management into unified automated pipelines.

What you can automate?
🔄
Sync new CRM contacts to project tasks
Turn every contact created in Freshworks CRM (Freshsales Suite) into an active task in Smart Task instantly. Keep sales pipelines and delivery boards perfectly synchronised without manual copy-pasting.
📋
Capture all custom fields and notes
Map complete contact details, deal values, and notes from Freshworks CRM (Freshsales Suite) into Smart Task fields. Ensure your project teams receive every relevant detail submitted by the prospect.
🔔
Alert team members instantly on updates
Notify your team the moment a deal is updated in Freshworks CRM (Freshsales Suite) or a new task is created in Smart Task. Keep everyone informed of high-value pipeline movements without checking multiple dashboards.
🔀
Route tasks based on deal criteria
Branch your automation workflow using submitted deal values or contact tiers in Freshworks CRM (Freshsales Suite). Assign high-priority projects to senior managers in Smart Task while standard deals go to general queues.
📝
Keep project records continuously updated
Ensure Smart Task projects reflect the latest stage changes when deals are updated in Freshworks CRM (Freshsales Suite). Maintain accurate status records across both platforms automatically.
🔍
Prevent duplicate records across tools
Search existing entries before creating new contacts or tasks between Freshworks CRM (Freshsales Suite) and Smart Task. Keep your database clean and avoid cluttering your project boards with duplicate entries.
Handle stage changes and deal closure
Trigger automated onboarding tasks in Smart Task whenever a deal is marked won or updated in Freshworks CRM (Freshsales Suite). Execute post-sale workflows the moment revenue is secured.
🔌
Extend your workflow to Slack or HubSpot
Connect Freshworks CRM (Freshsales Suite) and Smart Task with Slack, HubSpot, or Asana to build multi-app pipelines. Hand off projects from sales to delivery while keeping communication channels updated.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Smart Task integration for?

Sales executives, project delivery managers, and operations teams rely on this integration to eliminate manual handoffs, keep data synchronised, and track execution reliably.

Business analysts and reporters
Business analysts and reporters
Sales executives
Sales executives
Client success managers
Client success managers
Operations coordinators
Operations coordinators
Project delivery managers
Project delivery managers
Account managers
Account managers
📈
Business analysts and reporters
You're compiling sales figures from Freshworks CRM (Freshsales Suite) but project tracking metrics lag behind because team activity updates require manual entry, so your management reports are always outdated — with this integration, every activity and deal change syncs instantly and your pipeline numbers stay accurate.
Sales executives
You're closing deals in Freshworks CRM (Freshsales Suite) but delivery teams find out too late to start onboarding, causing friction with new clients — connecting these apps means every closed deal immediately triggers task creation in Smart Task and your delivery team starts onboarding right away.
🤝
Client success managers
You answer to key clients who expect regular progress updates on their onboarding projects, but gathering status details from Freshworks CRM (Freshsales Suite) and Smart Task takes hours — automating both apps means your task completion data flows directly into client records so you can report progress accurately.
📊
Operations coordinators
You're managing a high volume of inbound leads and customer tasks across Freshworks CRM (Freshsales Suite) and Smart Task by hand, resulting in missed follow-ups and human error — with this integration, every contact and project task is created automatically so your high-volume operations run without bottlenecks.
🎯
Project delivery managers
You own project execution in Smart Task and depend on sales reps to hand over client details from Freshworks CRM (Freshsales Suite), but crucial context often gets lost in translation — automating both apps means every deal handoff transfers all relevant client notes straight into your project board.
🗂️
Account managers
You need a reliable history of customer interactions across sales and project phases, but keeping Freshworks CRM (Freshsales Suite) and Smart Task aligned manually leaves recurring gaps in your account logs — this integration means every record stays updated with complete activity histories.
Our team

Ready Workflows Did you know?

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Smart Task

Build and manage your Freshworks CRM (Freshsales Suite) + Smart Task automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Smart Task with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
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3
Automation is ready
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Price Comparison with Popular Alternatives
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in $19.99
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in $19.99

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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Smart Task?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Smart Task in 1 click using ready templates on Integrately or ask Integrately AI to build the automation and map the fields.
Can I automatically create Smart Task tasks from new Freshworks CRM (Freshsales Suite) contacts?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Smart Task, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Smart Task?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) data trigger tasks in Smart Task?
Frequently Asked Questions
Can I update Smart Task projects when Freshworks CRM (Freshsales Suite) deals change stage?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Smart Task?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Smart Task integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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