Freshworks CRM (Freshsales Suite) + SMS Gateway Hub Integration

Integrate Freshworks CRM (Freshsales Suite) to SMS Gateway Hub in one click, or tell Integrately AI how you want each contact handled. Send instant text alerts, notify customers of deal updates, trigger follow-ups, and keep communication flowing automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
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2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • SMS Gateway Hub
    Send message in SMS Gateway Hub

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + SMS Gateway Hub Integration

Send instant SMS alerts, notify contacts of updates, trigger follow-ups, and keep customers informed, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + SMS Gateway Hub Integration

Send SMS Gateway Hub message for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - SMS Gateway Hub integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via SMS Gateway Hub. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Freshworks CRM (Freshsales Suite) + SMS Gateway Hub Integration

Send SMS Gateway Hub message for new Freshworks CRM (Freshsales Suite) deal

Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending SMS Gateway Hub message ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - SMS Gateway Hub integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Freshworks CRM (Freshsales Suite) + SMS Gateway Hub Integration

Send SMS Gateway Hub message for new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a message through SMS Gateway Hub letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM (Freshsales Suite) - SMS Gateway Hub integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Freshworks CRM (Freshsales Suite) + SMS Gateway Hub flow

Connect your CRM and SMS flows with email, spreadsheets, payments, and team chat tools to handle every business process. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
SMS Gateway Hub
+
StripeStripe (5)
+
Google SheetsGoogle Sheets (5)
+
HubSpotHubSpot (4)
+
CalendlyCalendly (4)
+
GmailGmail (4)
+
SlackSlack (4)
F
S
S
When a contact is created in Freshworks CRM (Freshsales Suite), create a customer in Stripe and send a text message using SMS Gateway Hub.
New contacts in Freshworks CRM (Freshsales Suite) automatically generate a Stripe customer profile while SMS Gateway Hub sends an immediate text message, keeping your payment and messaging aligned.
S
F
S
When a payment succeeds in Stripe, create a contact in Freshworks CRM (Freshsales Suite) and send an SMS alert via SMS Gateway Hub.
Successful Stripe payments instantly create a Freshworks CRM (Freshsales Suite) contact and dispatch a text alert via SMS Gateway Hub, ensuring sales teams never miss a transaction update.
S
F
S
When a Stripe subscription is updated, update the deal in Freshworks CRM (Freshsales Suite) and send a notification via SMS Gateway Hub.
Subscription changes in Stripe update your Freshworks CRM (Freshsales Suite) deals instantly while SMS Gateway Hub informs your client, removing manual spreadsheet tracking.
F
S
S
Create a Stripe invoice for every new Freshworks CRM (Freshsales Suite) deal, and send an SMS reminder via SMS Gateway Hub.
New deals in Freshworks CRM (Freshsales Suite) automatically generate Stripe invoices while SMS Gateway Hub delivers payment reminders directly to your clients.
S
F
S
If a Stripe payment fails, update the Freshworks CRM (Freshsales Suite) account status and send an urgent text via SMS Gateway Hub.
Failed payments in Stripe immediately flag the Freshworks CRM (Freshsales Suite) account and trigger an urgent SMS alert via SMS Gateway Hub.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and SMS Gateway Hub

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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SMS Gateway Hub
SMS Gateway Hub Triggers & Actions
No trigger is available
Send message in SMS Gateway Hub
Delivers a message to a designated recipient
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What can you automate with Freshworks CRM (Freshsales Suite) + SMS Gateway Hub?

Streamline your customer communication, eliminate manual data entry, and connect your CRM pipeline with automated SMS workflows.

What you can automate?
💬
Send SMS alerts for every new contact
Trigger an automated text message via SMS Gateway Hub the exact moment a contact is created in Freshworks CRM (Freshsales Suite). Ensure rapid outreach without manual intervention.
📋
Capture every submitted contact field
Map available Freshworks CRM (Freshsales Suite) contact attributes into SMS templates instead of generic notifications. Your messages become more personalized and relevant.
🔔
Tell the right person immediately
Notify your team or customer via SMS Gateway Hub whenever a high-value deal is created or updated in Freshworks CRM (Freshsales Suite). Keep stakeholders informed in real time.
🔀
Route messages based on deal stages
Send different SMS templates depending on whether a Freshworks CRM (Freshsales Suite) deal is won, lost, or pending. Tailor your mobile communication to the exact pipeline stage.
🔄
Keep CRM data synchronized
Update contact and deal records in Freshworks CRM (Freshsales Suite) whenever messaging milestones are reached. Maintain a single source of truth across your systems.
🛡️
Prevent duplicate records automatically
Search existing Freshworks CRM (Freshsales Suite) contacts before creating new ones, preventing duplicate entries while still triggering required SMS messages.
⏱️
Handle later task and deal updates
Automate SMS dispatches when Freshworks CRM (Freshsales Suite) tasks are completed or deals change stages. Keep communication active throughout the lifecycle.
📊
Extend flows to Google Sheets
Connect Freshworks CRM (Freshsales Suite) and SMS Gateway Hub with Google Sheets to log every message sent and maintain comprehensive communication reports.
And much more...

Who is Freshworks CRM (Freshsales Suite) + SMS Gateway Hub integration for?

Sales teams, account managers, and support professionals depend on this integration to eliminate manual data entry and streamline customer messaging instantly.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Business owners
Business owners
Support professionals
Support professionals
Operations directors
Operations directors
📈
Performance marketers
You're running campaigns across multiple channels but your messaging queue only updates when someone manually exports leads, so the outreach metrics you're optimising against are always a few hours behind — with this integration, every new contact triggers mobile engagement instantly and your communication stays current.
Sales representatives
You're closing deals in Freshworks CRM (Freshsales Suite) but finding out about urgent inquiries too late because notifications require manual text generation — automating both apps means every deal update dispatches mobile alerts instantly and your response time improves.
🤝
Account managers
You answer to clients who expect immediate text confirmations whenever their account status changes, but manual messaging causes constant delays — this integration means every account update triggers instant SMS communication and client satisfaction stays high.
🚀
Business owners
The volume of new contacts coming into Freshworks CRM (Freshsales Suite) is too high for anyone to keep up by hand, leading to missed text follow-ups — with this integration, every contact generates an automated SMS workflow and no customer slips through the cracks.
📋
Support professionals
You own the customer follow-up stage and depend on sales staff to hand over contact details before you can send mobile updates, but handoffs are constantly delayed — connecting these apps means every new contact triggers instant SMS outreach and support workflows begin immediately.
🔍
Operations directors
You need a reliable communication history in Freshworks CRM (Freshsales Suite) but keep finding gaps where text messages were forgotten or sent late — this integration means every interaction is logged automatically and your messaging audit trail is always complete.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + SMS Gateway Hub

Build and manage your Freshworks CRM (Freshsales Suite) + SMS Gateway Hub automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + SMS Gateway Hub with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to SMS Gateway Hub?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to SMS Gateway Hub instantly using Integrately. With 1-click setup and Integrately AI, you can link your CRM contacts and deals to SMS Gateway Hub alongside Google Sheets, Slack, and 1,500+ other apps.
Can I send automated text messages when a new contact is created in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), SMS Gateway Hub, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and SMS Gateway Hub?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact data in this integration?
Frequently Asked Questions
How does SMS Gateway Hub send messages in this integration?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and SMS Gateway Hub?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and SMS Gateway Hub integration free?
Frequently Asked Questions
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You Can Also Connect Freshworks CRM (Freshsales Suite) or SMS Gateway Hub With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Connect Freshworks CRM (Freshsales Suite) to sales, marketing, and support tools to manage your customer relationships and close deals faster.
SMS Gateway Hub
Popular SMS Gateway Hub Integrations
Sync SMS Gateway Hub with messaging, marketing, and CRM platforms to power your bulk text messaging workflows.