Freshworks CRM (Freshsales Suite) + Textgun SMS Integration

Integrate Freshworks CRM (Freshsales Suite) to Textgun SMS in one click, or tell Integrately AI how you want each contact handled. Qualify leads, send automated text notifications, update your CRM records, and trigger follow-up tasks automatically.

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1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Textgun SMS
    Message is received in Textgun SMS
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2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Textgun SMS
    Send SMS message in Textgun SMS

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Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Textgun SMS Integration

Send instant text alerts, notify your team, update contact details, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Freshworks CRM (Freshsales Suite) + Textgun SMS Integration

Send Textgun SMS message for new Freshworks CRM (Freshsales Suite) task

With this Freshworks CRM (Freshsales Suite) - Textgun SMS integration, whenever a new task is created in Freshworks CRM (Freshsales Suite), message will be sent via Textgun SMS. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Freshworks CRM (Freshsales Suite) + Textgun SMS Integration

Send Textgun SMS message for new Freshworks CRM (Freshsales Suite) deal

Whenever a new deal is created in your Freshworks CRM (Freshsales Suite), you'll want to communicate with your team to make sure everyone is on the same page. Sending Textgun SMS message ensures that everyone knows about the new deal and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more deals. In short, this Freshworks CRM (Freshsales Suite) - Textgun SMS integration is essential for any business to stay organized and ensure that the team is always aware of new deals.
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Freshworks CRM (Freshsales Suite) + Textgun SMS Integration

Send Textgun SMS message for new Freshworks CRM (Freshsales Suite) contact

Anytime a new contact is added to your Freshworks CRM (Freshsales Suite), automatically send them a message through Textgun SMS letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Freshworks CRM (Freshsales Suite) - Textgun SMS integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Freshworks CRM (Freshsales Suite) + Textgun SMS flow

Connect marketing campaigns, ad leads, and chat channels to manage your messaging workflows without manual exporting. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Textgun SMS
+
Google AdsGoogle Ads (4)
+
Facebook Lead AdsFacebook Lead Ads (4)
+
MailchimpMailchimp (4)
+
CalendlyCalendly (4)
+
StripeStripe (4)
+
SlackSlack (4)
G
F
T
Add every new Google Ads lead to Freshworks CRM (Freshsales Suite), and send a confirmation text via Textgun SMS.
Google Ads leads flow straight into Freshworks CRM (Freshsales Suite) as new contacts while Textgun SMS sends an instant text, eliminating manual entry.
G
F
T
When a Google Ads conversion happens, update the Freshworks CRM (Freshsales Suite) deal and send a text alert via Textgun SMS.
Ad conversions update your Freshworks CRM (Freshsales Suite) deals instantly and trigger text updates via Textgun SMS.
G
F
T
If a Google Ads lead matches campaign criteria, create a Freshworks CRM (Freshsales Suite) contact and send an SMS via Textgun SMS.
Filtered Google Ads leads create Freshworks CRM (Freshsales Suite) contacts and trigger targeted text messages via Textgun SMS.
G
F
T
Use Claude to evaluate Google Ads lead quality, create a Freshworks CRM (Freshsales Suite) contact, and send an SMS via Textgun SMS.
Claude scores incoming Google Ads leads before creating Freshworks CRM (Freshsales Suite) contacts and sending text updates via Textgun SMS.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Textgun SMS

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
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Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
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Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
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Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
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Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
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Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
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Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
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Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
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Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
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Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
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Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
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Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
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Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
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Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
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Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
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Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
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Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
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Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
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Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
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Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
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Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
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Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
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Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
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Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
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Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
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Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
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Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
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Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
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Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
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Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
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Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
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Textgun SMS
Textgun SMS Triggers & Actions
Message is received in Textgun SMS
Triggers the automation when a new message is received
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Send SMS message in Textgun SMS
Sends a text message to particular recipients
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What can you automate with Freshworks CRM (Freshsales Suite) + Textgun SMS?

Connect your CRM records to command line messaging for instant alerts and seamless contact synchronization.

What you can automate?
💬
Send SMS alerts for new CRM contacts
Trigger an automated text message in Textgun SMS the moment a new contact is created in Freshworks CRM (Freshsales Suite) to ensure immediate outreach.
📋
Capture every submitted contact detail
Map all incoming contact attributes from Freshworks CRM (Freshsales Suite) directly into your Textgun SMS messaging templates without manual copy-pasting.
🔔
Notify the right team member instantly
Dispatch text notifications to specific phone numbers or command line terminals whenever a high-value deal is created or updated.
🔀
Route messages based on deal stages
Send different text content through Textgun SMS depending on the specific account stage or priority level updated in Freshworks CRM (Freshsales Suite).
🔄
Keep contact records synchronized
Update contact information across both platforms automatically whenever a record changes in either Freshworks CRM (Freshsales Suite) or Textgun SMS.
🔍
Search and update existing contacts
Check for existing records by email or phone number in Freshworks CRM (Freshsales Suite) before sending text updates to prevent duplicate entries.
⏱️
Handle later status changes and tasks
Mark tasks as completed or add notes to deals in Freshworks CRM (Freshsales Suite) whenever follow-up actions occur.
🔌
Extend your workflow to Slack
Connect Freshworks CRM (Freshsales Suite) and Textgun SMS with Slack to notify your entire team whenever an automated text is dispatched.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Textgun SMS integration for?

Sales, marketing, and operations teams rely on this integration to eliminate manual texting bottlenecks, keep customer records synchronized, and respond to incoming leads instantly.

Sales managers
Sales managers
Account executives
Account executives
Client success teams
Client success teams
High-volume marketers
High-volume marketers
Operations coordinators
Operations coordinators
Data administrators
Data administrators
📈
Sales managers
You review pipeline performance and conversion metrics every week, but your messaging logs only update when someone manually exports text logs, so the report counts you're reviewing are always hours behind — with this integration, every text event updates your records instantly and your pipeline data stays current.
Account executives
You need to act fast when prospects show interest, and you find out too late when text notifications are trapped in separate terminal windows — automating both apps means every contact creation immediately triggers an SMS alert so you can connect with leads the moment they arrive.
🤝
Client success teams
You answer to key accounts who expect rapid communication updates, but tracking manual text histories across separate systems leads to gaps in client communication — this integration means every interaction is logged automatically and your clients receive prompt replies without delay.
🚀
High-volume marketers
The volume of incoming leads is too high for anyone to keep up by hand, and manual copying between your CRM and SMS tool causes missed follow-ups — connecting these apps means every submission handles instantly and your outreach scales without extra manual effort.
🔄
Operations coordinators
You own the next step in the pipeline and depend on sales reps upstream to hand over contact details, but delayed manual entry stalls your workflow — automating both apps means contact updates flow seamlessly and your tasks queue up right away.
🗂️
Data administrators
You need a reliable history of all customer interactions and keep finding gaps in your contact logs because team members forget to record manual texts — with this integration, every message and CRM update is captured accurately and your database remains complete.
Our team

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Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Textgun SMS

Build and manage your Freshworks CRM (Freshsales Suite) + Textgun SMS automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Textgun SMS with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Textgun SMS?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Textgun SMS in 1 click using ready templates on Integrately or ask Integrately AI to build the automation and map the fields.
Can I send text messages automatically when a contact is created in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Textgun SMS, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Textgun SMS?
Frequently Asked Questions
How do contact updates work between Freshworks CRM (Freshsales Suite) and Textgun SMS?
Frequently Asked Questions
Can I send messages from Textgun SMS based on deal updates in Freshworks CRM (Freshsales Suite)?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Textgun SMS?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Textgun SMS integration free?
Frequently Asked Questions
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