Freshworks CRM (Freshsales Suite) + Twist Integration

Integrate Freshworks CRM (Freshsales Suite) to Twist in one click, or tell Integrately AI how you want each deal handled. Notify your team, update records, create tasks, and track every deal automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshworks CRM (Freshsales Suite)
    Contact is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Contact is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is updated in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Deal is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Task is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is created in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Account is updated in Freshworks CRM (Freshsales Suite)
  • Twist
    Message is posted in conversation in Twist Instant
  • Twist
    Comment is posted in thread in Twist Instant
  • Twist
    Thread is added to channel in Twist Instant
Arrow Right
2.
  • Freshworks CRM (Freshsales Suite)
    Create product in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by email in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search contact by phone number in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get contact by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Delete contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get deal by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search deal by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to a deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Update deal in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create or Update contact in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Create task for an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get account by id in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Search account by name in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Add note to an account in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Mark task as completed in Freshworks CRM (Freshsales Suite)
  • Freshworks CRM (Freshsales Suite)
    Get task by id in Freshworks CRM (Freshsales Suite)
  • Twist
    Add message in Twist
  • Twist
    Get message by ID in Twist
  • Twist
    Add thread in Twist
  • Twist
    Get comment by ID in Twist
  • Twist
    Search thread in Twist
  • Twist
    Get thread by ID in Twist
  • Twist
    Add comment in Twist
  • Twist
    Get user by ID in Twist

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Freshworks CRM (Freshsales Suite) + Twist Integration

Capture leads, organise responses, keep team discussions updated, alert members, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Freshworks CRM (Freshsales Suite) + Twist flow

Extend your automation stack with marketing tools, forms, payment gateways, and spreadsheets to streamline your entire sales and communication pipeline. Pick a combination and activate it in one click.

Freshworks CRM (Freshsales Suite)
Twist
+
CalendlyCalendly (3)
+
TypeformTypeform (3)
+
HubSpotHubSpot (3)
+
MailchimpMailchimp (3)
+
StripeStripe (3)
+
Google SheetsGoogle Sheets (3)
C
F
T
Add every new Calendly booking to Freshworks CRM (Freshsales Suite), and post a notification message in Twist
New Calendly bookings appear instantly in Freshworks CRM (Freshsales Suite) as contacts while Twist alerts your team, eliminating manual data entry.
C
F
T
When a Calendly event is cancelled, update the contact in Freshworks CRM (Freshsales Suite) and notify your team in Twist
Cancelled meetings update your Freshworks CRM (Freshsales Suite) records immediately and alert your Twist channel so schedules stay accurate.
C
C
F
T
Use ChatGPT to summarise Calendly meeting notes, save them in Freshworks CRM (Freshsales Suite), and post a brief in Twist
ChatGPT processes new Calendly meeting notes, stores the summary in Freshworks CRM (Freshsales Suite), and posts a brief in Twist.

Supported triggers and actions for Freshworks CRM (Freshsales Suite) and Twist

Mix and match to build the exact automation you need

Freshworks CRM (Freshsales Suite)
Freshworks CRM (Freshsales Suite) Triggers & Actions
Contact is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new contact is created
Try it →
Contact is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a contact is updated
Try it →
Deal is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is updated
Try it →
Deal is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a deal is created
Try it →
Task is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new task is created
Try it →
Account is created in Freshworks CRM (Freshsales Suite)
Triggers the automation when a new account is created
Try it →
Account is updated in Freshworks CRM (Freshsales Suite)
Triggers the automation when an account is updated
Try it →
Create product in Freshworks CRM (Freshsales Suite)
Adds a new product to the CRM
Try it →
Search contact in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information
Try it →
Create contact in Freshworks CRM (Freshsales Suite)
Adds a new contact to the database
Try it →
Search contact by email in Freshworks CRM (Freshsales Suite)
Finds and retrieves contact information using their email address
Try it →
Update contact in Freshworks CRM (Freshsales Suite)
Updates contact information with new details
Try it →
Search contact by phone number in Freshworks CRM (Freshsales Suite)
Finds information about a contact using the phone number
Try it →
Get contact by id in Freshworks CRM (Freshsales Suite)
Retrieves a contact's information based on their id
Try it →
Add note to a contact in Freshworks CRM (Freshsales Suite)
Adds a note to a contact
Try it →
Create task for contact in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a contact
Try it →
Delete contact in Freshworks CRM (Freshsales Suite)
Removes a contact from the address book
Try it →
Create deal in Freshworks CRM (Freshsales Suite)
Generates a new deal with
Try it →
Get deal by id in Freshworks CRM (Freshsales Suite)
Retrieves a deal by its id
Try it →
Search deal by name in Freshworks CRM (Freshsales Suite)
Searches for a deal by its name with
Try it →
Create task for deal in Freshworks CRM (Freshsales Suite)
Creates a new task for a particular deal
Try it →
Add note to a deal in Freshworks CRM (Freshsales Suite)
Adds a note to a deal
Try it →
Update deal in Freshworks CRM (Freshsales Suite)
Updates deal information based on new criteria or changes
Try it →
Create or Update contact in Freshworks CRM (Freshsales Suite)
Adds or update contact information
Try it →
Create account in Freshworks CRM (Freshsales Suite)
Generates a new account
Try it →
Create task for an account in Freshworks CRM (Freshsales Suite)
Creates a task to follow up with a account
Try it →
Get account by id in Freshworks CRM (Freshsales Suite)
Retrieves account information based on the account id
Try it →
Search account by name in Freshworks CRM (Freshsales Suite)
Searches for an account using the name
Try it →
Add note to an account in Freshworks CRM (Freshsales Suite)
Adds a note to the account without manual input
Try it →
Mark task as completed in Freshworks CRM (Freshsales Suite)
Marks the task as completed
Try it →
Get task by id in Freshworks CRM (Freshsales Suite)
Retrieves a task using its id
Try it →
Twist
Twist Triggers & Actions
Instant
Message is posted in conversation in Twist
Triggers the automation when a new message is posted in a conversation
Try it →
Instant
Comment is posted in thread in Twist
Triggers the automation when a new comment is posted in an existing thread
Try it →
Instant
Thread is added to channel in Twist
Triggers the automation when a new thread is added to a channel
Try it →
Add message in Twist
Creates a new message in the particular channel
Try it →
Get message by ID in Twist
Retrieves a message using its id
Try it →
Add thread in Twist
Adds a new thread to the discussion forum
Try it →
Get comment by ID in Twist
Retrieves a comment using its id
Try it →
Search thread in Twist
Searches for a thread
Try it →
Get thread by ID in Twist
Retrieves a thread based on its id
Try it →
Add comment in Twist
Adds a comment to a conversation
Try it →
Get user by ID in Twist
Retrieves user information using their id
Try it →

What can you automate with Freshworks CRM (Freshsales Suite) + Twist?

Connect your CRM records and team discussions to eliminate manual data transfer and keep every stakeholder aligned.

What you can automate?
🔄
Sync CRM deals and team discussions instantly
Automatically post a message in Twist whenever a new deal or contact is created in Freshworks CRM (Freshsales Suite). Keep your team fully informed without manual copying.
📋
Capture every submitted contact detail
Map all available contact fields from Freshworks CRM (Freshsales Suite) into comprehensive Twist messages. Ensure your team never misses critical background information.
🔔
Alert the right person as soon as it happens
Direct deal updates and contact assignments to specific Twist channels instantly. Make sure responsible team members receive immediate notification.
🔀
Route workflows based on submitted field criteria
Send custom notifications to different Twist channels depending on deal values or contact attributes in Freshworks CRM (Freshsales Suite). Tailor communication to the right audience.
🔄
Keep your destination records continuously updated
Reflect stage changes and status updates from Freshworks CRM (Freshsales Suite) across your Twist threads automatically. Eliminate outdated information silos.
🛡️
Prevent duplicate records during syncs
Search existing contacts before creating new ones to maintain clean databases in Freshworks CRM (Freshsales Suite). Avoid cluttering your workspace with redundant entries.
⏱️
Handle later status changes and stage movements
Trigger automated Twist notifications when deals are won, lost, or updated in Freshworks CRM (Freshsales Suite). Track pipeline progression effortlessly.
🔗
Extend your workflow to Google Sheets
Connect Freshworks CRM (Freshsales Suite) and Twist with Google Sheets to log backup records automatically. Build comprehensive multi-app pipelines.
And much more...

Who is Freshworks CRM (Freshsales Suite) + Twist integration for?

Sales managers, support representatives, and operations teams rely on this integration to eliminate manual data entry, streamline communication, and keep workflows synchronised effortlessly.

Sales operations managers
Sales operations managers
Account executives
Account executives
Customer success leads
Customer success leads
Growth marketing teams
Growth marketing teams
Business development reps
Business development reps
CRM administrators
CRM administrators
📈
Sales operations managers
You're managing deal pipelines in Freshworks CRM (Freshsales Suite) but team updates happen in separate communication channels, so your visibility reports are always missing real-time context — automating both apps means every deal change flows directly into your discussions and your pipeline status stays current.
Account executives
You need to act fast when new prospects enter Freshworks CRM (Freshsales Suite), but manual notification steps mean you often discover inquiries hours too late — with this integration, every new contact or deal instantly triggers a targeted alert so you can engage buyers immediately.
🤝
Customer success leads
You answer to stakeholders who want immediate progress updates on client accounts, but copying CRM notes into chat threads is tedious and inconsistent — integrating these apps means every account update is automatically broadcasted to the right discussion space.
📊
Growth marketing teams
The volume of incoming leads from campaigns is too high for anyone to keep up by hand, leading to missed follow-ups and unassigned prospects — automating both apps means every lead submission immediately generates CRM records and team notifications without manual bottlenecks.
🎯
Business development reps
You own the outreach step and depend on inbound leads being handed over promptly from marketing tools, but laggy handoffs stall your momentum — this integration means every new contact triggers instant task creation and team alerts so handoffs happen without delay.
🗂️
CRM administrators
You need a reliable history of customer interactions across all platforms and keep finding gaps where manual entries were skipped — connecting these apps means every record update, deal stage, and team communication links together into an airtight audit trail.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Freshworks CRM (Freshsales Suite) + Twist

Build and manage your Freshworks CRM (Freshsales Suite) + Twist automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Freshworks CRM (Freshsales Suite) + Twist with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Freshworks CRM (Freshsales Suite) to Twist?
Frequently Asked Questions
You can connect Freshworks CRM (Freshsales Suite) to Twist instantly using 1-click ready workflows or by configuring custom flows with Integrately AI alongside tools like Calendly and Google Sheets.
Can I automatically send deal updates from Freshworks CRM (Freshsales Suite) to Twist channels?
Frequently Asked Questions
Can I connect Freshworks CRM (Freshsales Suite), Twist, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Freshworks CRM (Freshsales Suite) and Twist?
Frequently Asked Questions
How does Freshworks CRM (Freshsales Suite) handle contact data during synchronisation?
Frequently Asked Questions
How are messages posted in Twist during workflow automation?
Frequently Asked Questions
Do I need coding skills to automate Freshworks CRM (Freshsales Suite) and Twist?
Frequently Asked Questions
Is the Freshworks CRM (Freshsales Suite) and Twist integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Freshworks CRM (Freshsales Suite) or Twist With 1500+ Other Apps

Freshworks CRM (Freshsales Suite)
Popular Freshworks CRM (Freshsales Suite) Integrations
Connect Freshworks CRM (Freshsales Suite) with CRMs, sales tools, and support platforms to manage leads and close deals faster.
Twist
Popular Twist Integrations
Sync Twist with project management, communication, and productivity tools to keep team discussions structured and accessible.
See All
Twist Integrations arrow right
No popular apps found